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TownWebsite

TownWebsite provides managed, modular websites for municipal governments.

Place
#17 of 33
Score
6.0
TownWebsite's website

What TownWebsite is

TownWebsite provides managed, modular websites for municipal governments. Its web platform includes a custom homepage, content management, responsive pages, accessibility features, SSL and security, and custom-domain management. Municipalities can add modules for meeting minutes and agendas, events, departments and staff, documents, news and emergency alerts, and online permits. Permit forms support file uploads, staff status tracking, submission notifications, and internal review notes. Premium options include newsletter subscriber management with PDF or HTML publishing, plus a FOIA/FOAA email module with audit, search, export, and retention tools using Zoho Mail. Hosting, SSL certificates, security updates, uptime monitoring, and backups are included in the monthly price. Starter costs $99 a month with up to three modules; Standard is $149 a month with up to five; Complete is $199 a month with all modules. Annual billing is available. Month-to-month and annual contracts have no multi-year commitment.

Good

  • Managed hosting, backups, updates, and uptime monitoring
  • Municipal modules cover meetings, events, documents, and permits
  • Permit forms support uploads and staff review
  • Monthly and annual billing without multi-year contracts
  • Complete plan includes all modules

Watch out

  • No free plan
  • Most towns pay $2,500-$3,500 for setup
  • Content may be deleted after export period

Who it suits

TownWebsite is designed for municipal governments and their authorized representatives. It also serves residents and visitors using town websites, especially where permits, documents, notices, and calendars are published online.

Verdict

TownWebsite combines municipal publishing tools with managed hosting and optional government-focused modules. Its tiered plans support different module needs, while setup costs are separate from the recurring subscription.

Plans and prices

From TownWebsite's own pricing page, checked 8 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Starter$99 a monthCustom homepage & pages · Content management admin · Mobile responsive design · SSL & security · Up to 3 modules included · $99/month
Standard$149 a monthEverything in Starter · Up to 5 modules included · Meeting minutes & agendas · Events calendar · Document library · Priority support · $149/month
Complete$199 a monthEverything in Standard · All modules included · Online permits · Newsletter system · Premium support · Custom integrations · $199/month
Starter (annual billing)$1,069 a yearCustom homepage & pages · Content management admin · Mobile responsive design · SSL & security · Up to 3 modules included · $1,069/year billed annually (save 10%)
Standard (annual billing)$1,609 a yearEverything in Starter · Up to 5 modules included · Meeting minutes & agendas · Events calendar · Document library · Priority support · $1,609/year billed annually (save 10%)
Complete (annual billing)$2,149 a yearEverything in Standard · All modules included · Online permits · Newsletter system · Premium support · Custom integrations · $2,149/year billed annually (save 10%)

The facts

Each one read from TownWebsite's own pages, with the date it was checked.

What it does

Audience
The service is intended for municipal governments, their authorized representatives, and visitors to municipal websites hosted on its platform.checked 8 Oct 2026
Contract terms
TownWebsite offers month-to-month and annual billing with no multi-year contracts, and says customers may cancel at any time.checked 8 Oct 2026
Core tools
The core platform includes a custom homepage, content management, mobile responsive pages, ADA accessibility features, SSL and security, and custom domain management.checked 8 Oct 2026
Data portability
After cancellation, TownWebsite provides at least 30 days to export customer content, after which data may be permanently deleted.checked 8 Oct 2026
Email compliance
The premium FOIA/FOAA email module provides an audit trail, search and export tools, retention policies, and uses a Zoho Mail backend.checked 8 Oct 2026
Hosting and maintenance
Hosting, SSL certificates, security updates, uptime monitoring, and backups are included in the monthly price.checked 8 Oct 2026
Municipal modules
Modules include meeting minutes and agendas, events calendar, departments and staff directory, document library, news and emergency alerts, and online permits.checked 8 Oct 2026
Newsletter
The premium newsletter module supports subscriber management, PDF and HTML publishing, batch email sending, and public subscription and unsubscription.checked 8 Oct 2026
Permit handling
Online permit forms support file uploads, staff status tracking, submission email notifications, and internal review notes.checked 8 Oct 2026
Privacy and security
The privacy policy says TownWebsite uses encryption in transit (TLS), secure hosting infrastructure, and access controls, and does not sell, rent, or trade personal information for marketing.checked 8 Oct 2026
Product
TownWebsite provides modular, managed websites for municipal governments.checked 8 Oct 2026
Security
The features page says the service uses HTTPS encryption, DDoS protection, and bot mitigation via Cloudflare.checked 8 Oct 2026
Setup and migration
Setup starts at $1,500 for a basic site with content migration; the pricing page says most towns pay $2,500-$3,500 and offers free migration for towns switching from GovOffice or Catalis.checked 8 Oct 2026

The company

Headquarters
Maine, USAchecked 28 Sep 2026
Maker story
The company says it began by building a municipal website for its own town in Maine and then turned it into a platform for other towns.checked 8 Oct 2026

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