Town Web
Town Web builds and hosts websites for cities, towns, villages, and other local governments, and says it serves local government exclusively.
What Town Web is
Town Web builds and hosts websites for cities, towns, villages, and other local governments, and says it serves local government exclusively. Its municipal content system covers agendas, minutes, ordinances, resolutions, events, contacts, news, forms, and permits. Residents can subscribe to email or text notices about posted materials, and municipalities can offer online payment options for bills, taxes, citations, licenses, and permits. Additional tools cover boating permits and facility reservations. Optional automatic Facebook posting may add a charge depending on the website package. Town Web also offers municipal email through Google Workspace. The company says its service includes website monitoring, HTTPS certificates, separate-cloud-server backups, accessibility maintenance, content migration, support, training, webinars, and an account manager. An iOS and Android app is included for medium municipalities with 10,000–50,000 residents. The service was founded in 2007 and is headquartered in Madison, Wisconsin.
Good
- Municipal content tools cover agendas, permits, news, and forms.
- Residents can subscribe to email or text notifications.
- Existing website content and files are included in migration.
- Website price includes support, training, and an account manager.
Watch out
- Starting price is $99/mo, with a one-time build fee.
- Exact pricing varies by municipality and features.
- Optional add-ons cost extra.
- Automatic Facebook posting may incur an additional charge.
Who it suits
Town Web is designed for municipal governments that want a hosted website with tools for publishing public information, notifying residents, and handling online payments. Its app inclusion applies to medium municipalities with 10,000–50,000 residents.
Verdict
Town Web focuses its hosted website and resident-service features on local governments. Budget for a quoted price and the applicable build fee, and check whether optional features add charges.
Plans and prices
From Town Web's own pricing page, checked 2 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Municipal website | $99 a month | Pricing varies by municipality and features; optional add-ons are priced separately · Starting price; fixed for the contract term. Exact price is quoted. A nominal one-time build fee also applies and may be spread across the contract term. |
The facts
Each one read from Town Web's own pages, with the date it was checked.
What it does
- Accessibility
- The company says its websites are built to meet ADA and Section 508 accessibility standards and are scanned and maintained after launch.checked 2 Oct 2026
- Content tools
- The municipal content management system supports agendas, minutes, ordinances, resolutions, events, contacts, news, forms, and permits.checked 2 Oct 2026
- Email integration
- Town Web offers municipal email using Google Workspace, including custom email domains and tools such as Drive, Docs, Sheets, Slides, and Meet.checked 2 Oct 2026
- Facility bookings
- Residents can reserve municipal facilities, pay deposits online, and receive check-in and check-out information through the facility booking software.checked 2 Oct 2026
- Hosting and security
- Town Web says it provides 24/7 website monitoring, SSL certificates for HTTPS, and regular backups on a separate cloud server.checked 2 Oct 2026
- Intended users
- The company says it serves local government exclusively and builds its service around municipal clerks.checked 2 Oct 2026
- Migration
- Content and files from a municipality’s existing website are included for migration.checked 2 Oct 2026
- Payments
- Online payment options can handle municipal bills, taxes, citations, licenses, and permits; the page describes HeyGov as a PCI-compliant option.checked 2 Oct 2026
- Permits
- Its boating permit solution lets residents register and pay for boat launches by smartphone, including by scanning a QR code.checked 2 Oct 2026
- Resident notifications
- Residents can subscribe to email or text notifications for posted agendas, minutes, notices, news, and events.checked 2 Oct 2026
- Social media
- An optional feature can automatically post municipal updates to Facebook, and may incur an additional charge depending on the website package.checked 2 Oct 2026
- Support and training
- The website price includes unlimited support, free one-on-one training after launch, a knowledge base, monthly webinars, and a dedicated account manager.checked 2 Oct 2026
- What it does
- Town Web builds and hosts websites for cities, towns, villages, and other local governments.checked 2 Oct 2026
The company
- Founded
- 2007checked 28 Sep 2026
- Headquarters
- Madison, Wisconsin, United Stateschecked 28 Sep 2026
Where it runs
- Mobile apps
- The company’s feature list says an iOS and Android app is included for medium municipalities with 10,000–50,000 residents.checked 2 Oct 2026
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