Timefold Platform
Timefold Platform runs optimization models as a managed service through a REST API.
What Timefold Platform is
Timefold Platform runs optimization models as a managed service through a REST API. Its models include Field Service Routing, Employee Shift Scheduling, Pick-up and Delivery Routing, and Task Scheduling. The API is designed to connect with ERP, HRIS, CRM, and field-service systems. Routing services provide pre-calculated distance and travel matrices using static or dynamic traffic data. Real-time replanning supports incremental changes, while revision tracking enables rollbacks and comparisons. Results can be delivered through webhooks, server-sent events, or polling. Deployment options include managed cloud and self-hosting, with self-hosting listed for Horizon. Timefold states that cloud data is encrypted at rest with AES-256 and in transit through HTTPS, SSL/TLS, and SSH. It also states ISO 27001:2022 certification, SOC 2 Type 2 attestation, and GDPR support through a Data Processing Agreement. Pricing is on request, and a free trial is available. Tenant retention depends on the plan, while self-hosted deployments lack a results visualization UI.
Good
- REST API for optimization models
- Supports static and dynamic traffic data
- Real-time replanning and revision tracking
- Managed cloud and self-hosted options
- Webhook, SSE, and polling results
Watch out
- Pricing is available on request
- Capacity overruns queue additional requests
- Self-hosted platform has no results visualization UI
- Tenant data retention varies by plan
Who it suits
Timefold suits problem owners and teams building planning solutions around optimization models. It is aimed at organizations integrating routing, scheduling, or replanning into enterprise systems.
Verdict
Timefold offers API-based optimization with routing, scheduling, replanning, and several delivery methods. Teams should account for queued requests at capacity and the self-hosted visualization limitation.
Plans and prices
From Timefold Platform's own pricing page, checked 14 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Community | Free | Apache 2.0 solver · Java and Kotlin APIs · constraint streams · local-search heuristics · real-time planning and pinning · Quarkus and Spring Boot support · no service or support · Free forever |
| Scheduling and Routing Optimization | $3,000 a month | G2 listing describes REST API optimization for schedules, routes and operational KPIs · Starting at $3,000.00 per month |
| Enterprise Solver | Priced on request | Community features · multi-threaded solving · nearby selection · explainability · score analysis · constraint profiling · partitioned search · up to 500,000 jobs, shifts or tasks · SLA support and consulting · Get in touch |
| Flow | Priced on request | Spark features · multi-user UI · unlimited configuration profiles · 5 threads · 8GB memory · production and development tenants · managed cloud · Contact Timefold |
| Horizon | Priced on request | Flow features · what-if scenarios · Efficiency X-Ray · real-time traffic · custom constraints on request · 20 threads · 16GB memory · production, development and staging tenants · self-hosted available · Contact Timefold |
| Spark | Priced on request | API-only, no UI · 1 seat · 1 configuration profile · 1 thread · 4GB memory · production tenant · managed cloud · Contact Timefold |
The facts
Each one read from Timefold Platform's own pages, with the date it was checked.
What it does
- Capacity limit
- When a tenant exceeds its concurrent capacity, additional requests are queued until capacity is available.checked 30 Sep 2026
- Changelog news
- A July 2, 2026 release announcement introduced Task Scheduling, batch recommendations for employee shift scheduling and improved comparison tools.checked 14 Oct 2026
- Changelog security incident
- The changelog says version 0.26.3 fixed an endpoint that exposed sensitive keys in versions 0.25.0 and 0.26.2 and recommends rotating affected keys.checked 14 Oct 2026
- Compliance
- Timefold states it is ISO 27001:2022 certified, holds a SOC 2 Type 2 attestation, and supports GDPR through a Data Processing Agreement.checked 30 Sep 2026
- Data limitation
- Timefold says customers should anonymize personally identifiable information and that the service is not designed for protected health information or HIPAA use.checked 14 Oct 2026
- Data retention
- Tenant data has a limited retention period determined by the tenant’s plan, and users should keep authoritative planning data in their own systems.checked 30 Sep 2026
- Documentation depth
- Each model has getting-started guides, feature documentation, demo data and an OpenAPI specification interface.checked 14 Oct 2026
- Employee shift scheduling
- The employee scheduling model assigns people to shifts while optimizing availability, cost, compliance and satisfaction.checked 14 Oct 2026
- Enterprise integrations
- The service exposes language-independent REST endpoints that can connect to ERP, HRIS, CRM and field-service systems using JSON datasets.checked 14 Oct 2026
- Explainability
- The platform provides constraint-level score analysis, plan visualizations, dataset comparisons and reasoning for assignments and infeasibility.checked 14 Oct 2026
- Field-service routing
- The field-service model assigns visits to vehicles and employees while considering skills, sequencing, preferred times and travel.checked 14 Oct 2026
- Integrations
- The REST API is designed to connect with enterprise systems such as ERPs, HRIS, CRMs, and field-service tools.checked 30 Sep 2026
- Intended users
- Timefold describes its platform as providing tools and insights for problem owners and integrations for teams building planning solutions.checked 30 Sep 2026
- Legal name
- Timefold's pricing page identifies the company as Timefold BV in its copyright notice.checked 14 Oct 2026
- Licence
- The Community Edition is open source under Apache 2.0, while the Enterprise Edition is proprietary and requires a Timefold licence.checked 14 Oct 2026
- Limit: interface speed
- G2 reviewers report that the web interface can respond slowly when loading dashboards or complex schedules.checked 14 Oct 2026
- Limit: learning curve
- A G2 reviewer says engine configuration and constraint modeling can be complex for new developers.checked 14 Oct 2026
- Limit: outage experience
- A G2 reviewer reports a production upgrade without advance communication that caused a one-day outage and forced manual routing.checked 14 Oct 2026
- Limit: pricing
- A G2 reviewer says Timefold's commercial pricing is less competitive than other optimization alternatives.checked 14 Oct 2026
The company
- Company founding
- LinkedIn lists 2022 as the founding year.checked 14 Oct 2026
- Company headquarters
- LinkedIn lists the headquarters in Ghent, Flemish Region, Belgium.checked 14 Oct 2026
- Company size
- LinkedIn lists Timefold as a privately held software-development company with 11–50 employees.checked 14 Oct 2026
- Founded
- 2023checked 28 Sep 2026
- Headquarters
- Sint-Pietersnieuwstraat 11, 9000 Ghent, Belgiumchecked 28 Sep 2026
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