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SwitchBot

SwitchBot offers a mobile app for a smart home ecosystem centered on intelligent home robots, which the company describes as AI-enabled embodied home robotic…

Place
#11 of 39
Score
6.9
SwitchBot's website

What SwitchBot is

SwitchBot offers a mobile app for a smart home ecosystem centered on intelligent home robots, which the company describes as AI-enabled embodied home robotics systems. Its automation feature can use a schedule, geofence, or SwitchBot device as a condition that triggers an action. Scenes can be started by tapping their names in the app or through Alexa or Google Assistant voice control. Listed capabilities include Matter support, voice assistant support, camera integration, and energy monitoring. SwitchBot says Matter can link its devices and some third-party infrared appliances with Apple Home, Google Home, Amazon Alexa, Home Assistant, and SmartThings, though support varies by platform. Bluetooth and infrared SwitchBot devices need a SwitchBot Matter Bridge for Matter connections; some Wi-Fi products support Matter without a hub. The app is available for iOS and Android, with an APK offered through support when Google Play is unavailable. A free plan and free trial are listed.

Good

  • Automations can use schedules, geofences, or device conditions.
  • Scenes can be run in the app or by voice.
  • Lists Matter, voice assistant, camera, and energy features.
  • Offers a free plan and free trial.
  • Some Wi-Fi products support Matter without a hub.

Watch out

  • Bluetooth and infrared devices need a Matter Bridge.
  • Matter support varies by platform.
  • Doorbell cloud plans cover event recordings from the past 30 days.

Who it suits

SwitchBot may suit users building a smart home with SwitchBot devices who want schedule-, geofence-, or device-triggered automations. It may also fit users looking to connect supported devices with voice assistants or Matter-compatible platforms.

Verdict

SwitchBot combines app-based automations and scenes with smart home integration options, though the connection path depends on device type and platform. Check Matter requirements before choosing a setup, and note that doorbell cloud storage is a separate paid plan.

Plans and prices

From SwitchBot's own pricing page, checked 8 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Basic Monthly Plan$3.99 a month1 device · Event recording for the past 30 days · Charge monthly
Plus Monthly Plan$6.99 a month2 devices · Event recording for the past 30 days · Charge monthly
Premium Monthly Plan$10.99 a month3 devices · Event recording for the past 30 days · Charge monthly
Family Monthly Plan (Sale)$20.99 a month10 devices · Event recording for the past 30 days · Charge annually
Family Monthly Plan (Retail)$34.99 a month10 devices · Event recording for the past 30 days · Charge annually
Basic Annual Plan$34.99 a year1 device · Event recording for the past 30 days · Charge annually
Plus Annual Plan$69.99 a year2 devices · Event recording for the past 30 days · Charge annually
Premium Annual Plan$104.99 a year3 devices · Event recording for the past 30 days · Charge annually
Family Annual Plan (Sale)$209.99 a year10 devices · Event recording for the past 30 days · Charge annually
Family Annual Plan (Retail)$349.99 a year10 devices · Event recording for the past 30 days · Charge annually

The facts

Each one read from SwitchBot's own pages, with the date it was checked.

What it does

Automation
The app's automation feature can use a schedule, geofence, or SwitchBot device as a condition that triggers an action.checked 8 Oct 2026
Camera integration
Yeschecked 24 Sep 2026
Customer support
SwitchBot lists app feedback, a website support plug-in, email, and a US toll-free phone number as support channels, with hours of 10:00 AM–7:00 PM PDT daily except major holidays.checked 8 Oct 2026
Energy monitoring
Yeschecked 24 Sep 2026
Matter bridge requirement
Bluetooth and infrared SwitchBot devices can use Matter through a SwitchBot Matter Bridge, while some Wi-Fi products support Matter natively without a hub.checked 8 Oct 2026
Matter integrations
SwitchBot says Matter can connect its devices and some third-party IR appliances to Apple Home, Google Home, Amazon Alexa, Home Assistant, and SmartThings, with support varying by platform.checked 8 Oct 2026
Matter support
Yeschecked 24 Sep 2026
Privacy
SwitchBot's privacy policy says it collects account and device information and uses technical and administrative measures to help protect data during transfer and storage.checked 8 Oct 2026
Product
SwitchBot describes itself as a provider of AI-enabled embodied home robotics systems and a smart home ecosystem centered on intelligent home robots.checked 8 Oct 2026
Scenes
Scenes can be run by tapping their name in the app or by voice control with Alexa or Google Assistant.checked 8 Oct 2026
Security reporting
SwitchBot accepts vulnerability reports by email and says it will establish a response team within one working day of receiving a report.checked 8 Oct 2026
Security update limit
SwitchBot's vulnerability disclosure page states that software update support lasts two years and lists the S10's support end date as 2025/12/31.checked 8 Oct 2026
Voice assistant support
Yeschecked 24 Sep 2026

Money

Cloud plan limits
The page says the cloud-storage plan for the Smart Video Doorbell cannot be transferred to the listed traditional SwitchBot cameras.checked 8 Oct 2026
Cloud plan trial
The Smart Video Doorbell cloud-storage page says accounts that have never subscribed are eligible for a 30-day free trial of the Basic Monthly Plan.checked 8 Oct 2026
Free plan
Yeschecked 24 Sep 2026

Where it runs

Mobile apps
SwitchBot directs iOS users to the App Store and Android users to Google Play, and offers an APK through customer support when Google Play is unavailable.checked 8 Oct 2026

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