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Amazon Alexa

Amazon Alexa is a cloud-based voice service available through Amazon and third-party devices, with Android, iOS, and web access.

Place
#5 of 39
Score
7.5
Amazon Alexa's website

What Amazon Alexa is

Amazon Alexa is a cloud-based voice service available through Amazon and third-party devices, with Android, iOS, and web access. The Alexa app lets people manage enabled devices, control compatible smart-home equipment and music, use the assistant while away from home, and access Alexa Skills. Supported device types include lights, switches, plugs, thermostats, cameras, locks, televisions, and robot vacuums. Users can create Routines by voice, combining actions such as adjusting lights, playing music, and sharing the weather. Alexa+ adds a conversational assistant that can retain context and use Brief, Chill, Sweet, or Sassy response styles. It can help with research, planning, content generation, shopping, reservations, ride bookings, and service scheduling; Alexa.com also supports continuing conversations across devices. Alexa+ works with services including Philips Hue, Roborock, OpenTable, Spotify, and Uber Eats. Users can review and delete recordings, transcripts, and typed requests in privacy settings. Devices stream audio to the cloud when they detect the wake word or are activated by button; Echo devices show a recording indicator, and some can play a tone. Alexa+ availability varies by region.

Good

  • Alexa voice service and app features are free
  • Controls a range of compatible smart-home devices
  • Voice-created Routines combine multiple actions
  • Privacy settings let users review and delete requests
  • Alexa+ works across supported devices, app, and web

Watch out

  • Alexa+ availability varies by region
  • Audio streams to the cloud after wake-word detection or button activation
  • Unlimited Alexa+ subscription is $19.99 a month

Who it suits

Alexa suits people who want voice assistance and control of compatible smart-home devices through an app, supported devices, or the web. Alexa+ may suit users seeking conversational help with tasks such as planning, shopping, or reservations.

Verdict

Alexa combines voice assistance, smart-home controls, music, and custom Routines. Alexa+ adds conversational help, with availability varying by region and a listed subscription price of $19.99 a month.

Plans and prices

From Amazon Alexa's own pricing page, checked 24 Sep 2026.

All about pricing
PlanPriceWhat it gives you
Alexa+ subscription (without Prime)—Unlimited full Alexa+ experience · Available across Alexa-enabled devices, Alexa.com and the Alexa app
Alexa+ for Prime—Unlimited full Alexa+ experience included at no additional cost for Prime member · Available across Alexa-enabled devices, Alexa.com and the Alexa app
AlexaFreeAlexa voice service and Alexa app features
Alexa+ chatFreeText-based chat at Alexa.com and in the Alexa app · limited based on use
Alexa+ for Prime membersFreeUnlimited access to the full Alexa+ experience for the household · Included with Prime at no additional cost
Alexa+ subscription$19.99 a monthUnlimited access to the full Alexa+ experience · $19.99 per month

The facts

Each one read from Amazon Alexa's own pages, with the date it was checked.

What it does

Audio handling
By default, Alexa-enabled devices stream audio to the cloud when they detect the wake word or Alexa is activated by a button.checked 9 Oct 2026
Availability limit
Alexa+ feature availability varies by region.checked 9 Oct 2026
Conversational assistant
Alexa+ supports natural conversation, remembers context, and offers four response styles: Brief, Chill, Sweet, and Sassy.checked 9 Oct 2026
Integrations
Alexa+ works with services including Philips Hue, Roborock, OpenTable, Vagaro, Amazon Music, Spotify, Apple Music, iHeartRadio, Grubhub, Uber Eats, and Ticketmaster.checked 9 Oct 2026
Privacy controls
Users can review and delete Alexa voice recordings, transcripts, and typed requests in Alexa Privacy settings.checked 9 Oct 2026
Recording indicator
Echo devices show a visual indicator when recording a request to stream to the cloud, and some devices can play an audible tone when audio is sent.checked 9 Oct 2026
Routines
Users can create custom Routines by voice that combine actions such as adjusting lights, playing music, and sharing the weather forecast.checked 9 Oct 2026
Smart home
Alexa can control compatible smart home devices, including lights, switches, plugs, thermostats, cameras, locks, televisions, and robot vacuums.checked 9 Oct 2026
Tasks
Alexa+ can help users research topics, plan, generate content, shop, make reservations, book rides, and schedule services.checked 9 Oct 2026
Web access
Alexa+ is available through Alexa.com for research, planning, content generation, and continuing conversations across devices.checked 9 Oct 2026
What it is
Alexa is Amazon’s cloud-based voice service, available on devices from Amazon and third-party manufacturers.checked 9 Oct 2026

The company

Company headquarters
Amazon’s principal corporate offices are located in Seattle, Washington.checked 9 Oct 2026

Money

Free plan
Yeschecked 24 Sep 2026

Where it runs

Mobile app
The Alexa app lets users manage Alexa-enabled devices, use the assistant on the go, control smart home devices and music, and use Alexa Skills.checked 9 Oct 2026

Alternatives to Amazon Alexa

All alternatives
  1. 1

    Google Home

    Free planAndroidiOSWebAPI
    8.1From $10 a month
  2. 2

    eWeLink

    Free planAndroidiOSWebAPI
    8.0From $9.90 a year
  3. 3

    Homey

    Free planAndroidiOSWeb
    8.0From $2.99 a month
  4. 4

    HomeSeer HS4

    Free planAndroidiOSWebLinux
    7.8From $39.95 a year
  5. 5

    Aqara Home

    Free planAndroidiOS
    7.1Free plan
  6. 6

    Jeedom

    Free planAndroidiOSWebAPI
    7.1Free plan