Amazon Alexa
Amazon Alexa is a cloud-based voice service available through Amazon and third-party devices, with Android, iOS, and web access.
What Amazon Alexa is
Amazon Alexa is a cloud-based voice service available through Amazon and third-party devices, with Android, iOS, and web access. The Alexa app lets people manage enabled devices, control compatible smart-home equipment and music, use the assistant while away from home, and access Alexa Skills. Supported device types include lights, switches, plugs, thermostats, cameras, locks, televisions, and robot vacuums. Users can create Routines by voice, combining actions such as adjusting lights, playing music, and sharing the weather. Alexa+ adds a conversational assistant that can retain context and use Brief, Chill, Sweet, or Sassy response styles. It can help with research, planning, content generation, shopping, reservations, ride bookings, and service scheduling; Alexa.com also supports continuing conversations across devices. Alexa+ works with services including Philips Hue, Roborock, OpenTable, Spotify, and Uber Eats. Users can review and delete recordings, transcripts, and typed requests in privacy settings. Devices stream audio to the cloud when they detect the wake word or are activated by button; Echo devices show a recording indicator, and some can play a tone. Alexa+ availability varies by region.
Good
- Alexa voice service and app features are free
- Controls a range of compatible smart-home devices
- Voice-created Routines combine multiple actions
- Privacy settings let users review and delete requests
- Alexa+ works across supported devices, app, and web
Watch out
- Alexa+ availability varies by region
- Audio streams to the cloud after wake-word detection or button activation
- Unlimited Alexa+ subscription is $19.99 a month
Who it suits
Alexa suits people who want voice assistance and control of compatible smart-home devices through an app, supported devices, or the web. Alexa+ may suit users seeking conversational help with tasks such as planning, shopping, or reservations.
Verdict
Alexa combines voice assistance, smart-home controls, music, and custom Routines. Alexa+ adds conversational help, with availability varying by region and a listed subscription price of $19.99 a month.
Plans and prices
From Amazon Alexa's own pricing page, checked 24 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Alexa+ subscription (without Prime) | — | Unlimited full Alexa+ experience · Available across Alexa-enabled devices, Alexa.com and the Alexa app |
| Alexa+ for Prime | — | Unlimited full Alexa+ experience included at no additional cost for Prime member · Available across Alexa-enabled devices, Alexa.com and the Alexa app |
| Alexa | Free | Alexa voice service and Alexa app features |
| Alexa+ chat | Free | Text-based chat at Alexa.com and in the Alexa app · limited based on use |
| Alexa+ for Prime members | Free | Unlimited access to the full Alexa+ experience for the household · Included with Prime at no additional cost |
| Alexa+ subscription | $19.99 a month | Unlimited access to the full Alexa+ experience · $19.99 per month |
The facts
Each one read from Amazon Alexa's own pages, with the date it was checked.
What it does
- Audio handling
- By default, Alexa-enabled devices stream audio to the cloud when they detect the wake word or Alexa is activated by a button.checked 9 Oct 2026
- Availability limit
- Alexa+ feature availability varies by region.checked 9 Oct 2026
- Conversational assistant
- Alexa+ supports natural conversation, remembers context, and offers four response styles: Brief, Chill, Sweet, and Sassy.checked 9 Oct 2026
- Integrations
- Alexa+ works with services including Philips Hue, Roborock, OpenTable, Vagaro, Amazon Music, Spotify, Apple Music, iHeartRadio, Grubhub, Uber Eats, and Ticketmaster.checked 9 Oct 2026
- Privacy controls
- Users can review and delete Alexa voice recordings, transcripts, and typed requests in Alexa Privacy settings.checked 9 Oct 2026
- Recording indicator
- Echo devices show a visual indicator when recording a request to stream to the cloud, and some devices can play an audible tone when audio is sent.checked 9 Oct 2026
- Routines
- Users can create custom Routines by voice that combine actions such as adjusting lights, playing music, and sharing the weather forecast.checked 9 Oct 2026
- Smart home
- Alexa can control compatible smart home devices, including lights, switches, plugs, thermostats, cameras, locks, televisions, and robot vacuums.checked 9 Oct 2026
- Tasks
- Alexa+ can help users research topics, plan, generate content, shop, make reservations, book rides, and schedule services.checked 9 Oct 2026
- Web access
- Alexa+ is available through Alexa.com for research, planning, content generation, and continuing conversations across devices.checked 9 Oct 2026
- What it is
- Alexa is Amazon’s cloud-based voice service, available on devices from Amazon and third-party manufacturers.checked 9 Oct 2026
The company
- Company headquarters
- Amazon’s principal corporate offices are located in Seattle, Washington.checked 9 Oct 2026
Money
- Free plan
- Yeschecked 24 Sep 2026
Where it runs
- Mobile app
- The Alexa app lets users manage Alexa-enabled devices, use the assistant on the go, control smart home devices and music, and use Alexa Skills.checked 9 Oct 2026
Alternatives to Amazon Alexa
- 1
Google Home
Free planAndroidiOSWebAPI8.1From $10 a month - 2
eWeLink
Free planAndroidiOSWebAPI8.0From $9.90 a year - 3
Homey
Free planAndroidiOSWeb8.0From $2.99 a month - 4
HomeSeer HS4
Free planAndroidiOSWebLinux7.8From $39.95 a year - 5
Aqara Home
Free planAndroidiOS7.1Free plan - 6
Jeedom
Free planAndroidiOSWebAPI7.1Free plan
