Suzzy
Suzzy is an all-in-one restaurant platform covering reservations, menus, loyalty, reviews, marketing, and direct orders.
What Suzzy is
Suzzy is an all-in-one restaurant platform covering reservations, menus, loyalty, reviews, marketing, and direct orders. Restaurants, cafés, bars, food trucks, and similar businesses can accept online bookings around the clock with automatic confirmations and SMS reminders; Suzzy states that booking commission is 0%. The booking workflow keeps guest contact details, party size, requests, visit history, preferences, and notes together for staff. QR menus allow real-time changes to items, prices, and availability, with AI translations into eight languages. Guests can use digital loyalty cards in Apple Wallet or Google Wallet without another app. Review tools send automatic post-visit Google requests, provide private feedback, and suggest AI-generated replies. Marketing includes multichannel, segmented, automated campaigns and loyalty features.
Good
- 24/7 online bookings with automatic reminders
- 0% booking commission stated
- Real-time QR menu updates and eight-language AI translation
- Digital loyalty cards use Apple or Google Wallet
- Guest CRM combines visit details and preferences
Watch out
- No free plan
- SMS credits cost €0.20 each excluding VAT
- Subscription prices exclude add-ons
Who it suits
Suzzy suits restaurants and related food businesses needing bookings, guest CRM, menus, loyalty, reviews, and campaigns in one platform. It fits teams working across Android, iOS, and web.
Verdict
Suzzy combines restaurant reservations, guest management, menus, loyalty, reviews, and marketing across major device platforms. Buyers should account for the paid plans and separate SMS usage charges.
Plans and prices
From Suzzy's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Essentiel | €89 a month | Online reservations with 0% commission and automatic reminders · QR menu · Google review collection and AI replies · customer CRM and loyalty · SMS and email campaigns · Click & Collect · consolidated analytics · SEO + GEO restaurant listing · 89€/mois HT |
| Haut de gamme | €139 a month | Everything in Essentiel · premium restaurant website with SEO + GEO · 139€/mois HT |
The facts
Each one read from Suzzy's own pages, with the date it was checked.
What it does
- Bookings
- The platform supports online bookings around the clock, automatic confirmations and SMS reminders, and says it charges 0% booking commission.checked 8 Oct 2026
- Extra usage fees
- Restaurant terms price SMS credits at €0.20 excl. VAT per credit, and state subscription prices exclude SMS usage fees and add-ons.checked 8 Oct 2026
- Guest CRM
- The booking workflow brings guest contact details, party size, requests, visit history, preferences, and notes together for restaurant staff.checked 8 Oct 2026
- Integrations
- The maker lists Reserve with Google, Google Business Profile, Apple Wallet, Google Wallet, and Stripe as partners.checked 8 Oct 2026
- Loyalty
- Guests can use digital loyalty cards in Apple Wallet or Google Wallet without installing a separate app.checked 8 Oct 2026
- Privacy
- The privacy policy says Suzzy does not sell or rent personal data and identifies Railway, Octopush, Resend, Google, Meta, PostHog, and Supademo as subprocessors.checked 8 Oct 2026
- Product
- Suzzy is an all-in-one restaurant platform for reservations, menus, loyalty, reviews, marketing, and direct orders.checked 8 Oct 2026
- QR menu
- Restaurants can update menu items, prices, and availability in real time, with AI translations into eight languages.checked 8 Oct 2026
- Reviews
- Suzzy offers automatic post-visit Google review requests, a private feedback channel, and AI-generated reply suggestions.checked 8 Oct 2026
- Security
- Suzzy says it uses encryption in transit, access controls, and logging of sensitive operations to protect personal data.checked 8 Oct 2026
- Support
- The help center provides step-by-step video tutorials, while the contact page says the team will reply within the day.checked 8 Oct 2026
- Who it serves
- Suzzy describes its intended business customers as restaurants, cafés, bars, food trucks, and similar businesses.checked 8 Oct 2026
The company
- Headquarters
- Paris, Francechecked 28 Sep 2026
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