Small
$49 a month
1 admin · 1 language · Unlimited articles · 7 days analytics
Checked 22 Sep 2026
Plans and prices
Support Hero pricing
Medium
$99 a month
3 admins · 2 languages · Unlimited articles · 99% uptime SLA
Checked 22 Sep 2026
Large
$199 a month
8 admins · 4 languages · Unlimited articles
Checked 22 Sep 2026
Enterprise
Not listed
Unlimited admins · Unlimited languages · Unlimited articles
Checked 22 Sep 2026
Small Plan
$49 a month
1 admin · 1 language · Unlimited articles · Analytics - 7 days · Basic customization · Help center · Knowledge base · Business hours support
Checked 9 Oct 2026
Medium Plan
$99 a month
3 admins · 2 languages · Unlimited articles · Unlimited analytics · Advanced customization · Drift, Freshchat, Intercom, and Zopim integrations · Support ticket deflection · 99 % Uptime SLA · Rich media support
Checked 9 Oct 2026
Large Plan
$199 a month
8 admins · 4 languages · Unlimited articles · Advanced unlimited analytics · Kissmetrics integration · Priority support
Checked 9 Oct 2026
Enterprise Plan
Priced on request
Unlimited admins · Unlimited languages · Unlimited articles · Advanced unlimited analytics · Salesforce and Segment integrations · Priority support
Checked 9 Oct 2026