SpringEdge Voice Broadcasting
SpringEdge Voice Broadcasting is a paid cloud API for automated outbound voice messages and IVR call flows.
What SpringEdge Voice Broadcasting is
SpringEdge Voice Broadcasting is a paid cloud API for automated outbound voice messages and IVR call flows. It sends prerecorded audio or text-to-speech messages to contact lists, with scheduling, personalization, retry handling, and delivery reports. Text-to-speech supports English, Hindi, and other Indian regional languages. A drag-and-drop IVR builder provides multi-level menus, caller input, routing, dynamic audio, and webhooks. REST APIs, DTMF collection, number masking, progressive dialing, click-to-call, intelligent routing, and recording are also listed. Dashboard analytics cover call duration, pickup rates, DTMF responses, and conversions, with report export and BI integration through an API. SpringEdge says virtual numbers are available in 85+ countries, subject to region. Calls use 15-second pulses: billing starts when answered, while unanswered or busy calls are not charged. The starting price is ₹0.14. A free account includes test credits without upfront payment or a credit card.
Good
- Scheduled, personalized voice campaigns
- Multilingual text-to-speech
- Visual IVR builder with webhooks
- Detailed call and conversion reporting
- Unanswered calls are not charged
Watch out
- Paid service with prepaid-credit purchasing
- Calls billed in 15-second pulses
- Virtual numbers depend on region
- No free plan
Who it suits
It suits enterprises and businesses sending reminders, promotions, alerts, confirmations, surveys, or political campaigns by voice. Developers can use its API, IVR builder, webhooks, and reporting integrations.
Verdict
SpringEdge Voice Broadcasting covers outbound messaging, IVR construction, call controls, and reporting through cloud and API access. Its pulse billing and prepaid tiers should be considered alongside the available free test credits.
Plans and prices
From SpringEdge Voice Broadcasting's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Voice Broadcasting pay-as-you-go | — | 25,000-credit minimum purchase · ₹0.16/pulse for 25,000–50,000 · ₹0.15/pulse for 50,000–1,00,000 · ₹0.14/pulse for 1,00,000+ · contact sales above 10,00,000 · Prepaid credits; tier rate depends on credits purchased in one transaction; prices exclude GST. |
The facts
Each one read from SpringEdge Voice Broadcasting's own pages, with the date it was checked.
What it does
- Analytics
- The dashboard tracks call duration, pickup rates, DTMF responses, and conversions, and supports report exports and BI integration through an API.checked 8 Oct 2026
- Broadcasts
- It sends prerecorded audio or text-to-speech messages to contact lists, with campaign scheduling, retry logic for unanswered calls, and real-time reporting.checked 8 Oct 2026
- Call tools
- Features include REST APIs, DTMF input collection, caller number masking, progressive dialing, click-to-call, intelligent call routing, and call recording.checked 8 Oct 2026
- Integrations
- The voice service exposes REST APIs and supports webhooks; the maker describes embedding in mobile or web apps and connecting reports to BI tools through an API.checked 8 Oct 2026
- Intended users
- The maker positions the service for enterprises and businesses using voice for payment reminders, promotions, emergency alerts, appointment confirmations, surveys, and political campaigns.checked 8 Oct 2026
- IVR builder
- A visual drag-and-drop builder supports multi-level menus, caller input collection, call routing, dynamic audio, and webhooks.checked 8 Oct 2026
- Product
- SpringEdge Voice is a cloud API for automated outbound voice broadcasting and IVR call flows.checked 8 Oct 2026
- Security and privacy
- The product page says number masking protects customer and agent privacy and that recordings can be stored, retrieved, played back, and shared securely from the dashboard.checked 8 Oct 2026
- Support
- SpringEdge lists technical support for integration help and troubleshooting, and provides contact by phone and email.checked 8 Oct 2026
- Text-to-speech
- The service converts message text into speech in multiple languages, including English, Hindi, and other Indian regional languages.checked 8 Oct 2026
- Virtual numbers
- SpringEdge says it offers virtual phone numbers in 85+ countries, with availability depending on the preferred region.checked 8 Oct 2026
Money
- Billing limit
- Voice calls are charged per 15-second pulse; billing starts when a call is answered, and unanswered or busy calls are not charged.checked 8 Oct 2026
- Trial
- A free SpringEdge account includes complimentary test credits for Voice, with no upfront payment or credit card required.checked 8 Oct 2026
The company
- Headquarters
- Bangalore, Indiachecked 28 Sep 2026
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