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SmartSense by Digi

SmartSense by Digi combines IoT technology and machine learning to support business delivery, operations, and compliance.

Place
#13 of 26
Score
5.9
SmartSense by Digi's website

What SmartSense by Digi is

SmartSense by Digi combines IoT technology and machine learning to support business delivery, operations, and compliance. Its Monitor product remotely tracks condition-sensitive assets, including refrigeration and freezer equipment, whether stationary or moving. For food safety, wireless sensors and probes work with remote monitoring software and digital checklists. The system can send temperature excursion alerts and maintain digital HACCP records and checklists. Operate adds a cloud dashboard, checklists, and analytics for operations management and team execution. Listed industries include healthcare, retail grocery, food service, K-12 nutrition, life sciences, and supply chain. The platform supports API connections to enterprise software and certified third-party IoT sensors, with compatible devices including selected probes and a differential pressure transmitter. Its REST API uses OAuth2 client credentials and includes data, report, and SCIM endpoints. SmartSense states that it is ISO 9001 certified, meets standards for GxP environments, and has SOC 2 Type II certification. The mobile app is available on iOS and Android. Pricing is by custom quote based on asset count and term length; subscriptions require commitment for the proposal term and asset count and cannot be canceled during the initial term.

Good

  • Monitors stationary and moving sensitive assets
  • Provides temperature alerts and digital HACCP records
  • Supports API connections and certified third-party sensors
  • Includes onboarding, training, and customer support

Watch out

  • Pricing requires a custom quote
  • Initial-term subscriptions cannot be canceled
  • Subscription term and asset count are committed

Who it suits

SmartSense suits businesses monitoring temperature-sensitive assets or managing food safety records and operational checklists. Its listed industries include healthcare, food service, retail grocery, life sciences, and supply chain.

Verdict

SmartSense combines remote monitoring with food safety and operations tools, with API and sensor integration options. Buyers should account for custom pricing and the initial-term commitment.

Plans and prices

From SmartSense by Digi's own pricing page, checked 2 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Asset-Based PricingPriced on requestUnlimited users · monitoring equipment and software included · cellular IoT networking and data · 24/7 cloud monitoring, alerting, and reporting · Custom quote based on asset count and term length

The facts

Each one read from SmartSense by Digi's own pages, with the date it was checked.

What it does

Alerts and records
The food safety solution provides temperature excursion alerts and digital HACCP logs and checklists.checked 2 Oct 2026
API
The SmartSense API includes data, report, and SCIM endpoints, and its REST API uses OAuth2 client credentials for authentication and authorization.checked 2 Oct 2026
Food safety
The food safety system combines wireless sensors and food probes with remote monitoring software and digital checklists.checked 2 Oct 2026
Industries
The site lists healthcare, retail grocery, food service, K-12 nutrition, life sciences, and supply chain among the industries it serves.checked 2 Oct 2026
Integrations
SmartSense says its open platform architecture supports API connections to enterprise software and integration of certified third-party IoT sensor devices.checked 2 Oct 2026
Monitoring
Monitor provides remote monitoring for stationary and moving condition-sensitive assets, including refrigeration and freezer assets.checked 2 Oct 2026
Operations tools
Operate includes digital checklists, a cloud dashboard, and advanced analytics for operations management and team execution.checked 2 Oct 2026
Purpose
SmartSense combines IoT technology and machine learning to help businesses improve delivery, operations, and compliance.checked 2 Oct 2026
Security
SmartSense announced SOC 2 Type II certification and states that it is ISO 9001 certified and meets standards for deployment in GxP environments.checked 2 Oct 2026
Sensor security
The food safety page lists AES encryption and certificates among its enterprise features.checked 2 Oct 2026
Service terms
The purchase page says subscriptions require commitment to the proposal’s term length and asset count and are not cancellable during the initial term.checked 2 Oct 2026
Support
The purchase model includes customer support, onboarding and training, and a dedicated Customer Success Manager.checked 2 Oct 2026

The company

Founded
1985checked 28 Sep 2026
Headquarters
Boston, Massachusetts, United Stateschecked 28 Sep 2026

Where it runs

Mobile apps
The SmartSense mobile app is available through the Apple App Store and Google Play.checked 2 Oct 2026
Third-party devices
Listed compatible devices include ThermoWorks Bluetooth probes, a Hanna Instruments wireless pH tester, and a Dwyer differential pressure transmitter.checked 2 Oct 2026

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