SmartSense by Digi
- Android app
- Yes
- Free plan
- No
- Runs on
- Android, api, iOS, Web
Summary
SmartSense by Digi combines IoT technology and machine learning to support business delivery, operations, and compliance. Its Monitor product remotely tracks condition-sensitive assets, including refrigeration and freezer equipment, whether stationary or moving. For food safety, wireless sensors and probes work with remote monitoring software and digital checklists. The system can send temperature excursion alerts and maintain digital HACCP records and checklists. Operate adds a cloud dashboard, checklists, and analytics for operations management and team execution. Listed industries include healthcare, retail grocery, food service, K-12 nutrition, life sciences, and supply chain. The platform supports API connections to enterprise software and certified third-party IoT sensors, with compatible devices including selected probes and a differential pressure transmitter. Its REST API uses OAuth2 client credentials and includes data, report, and SCIM endpoints. SmartSense states that it is ISO 9001 certified, meets standards for GxP environments, and has SOC 2 Type II certification. The mobile app is available on iOS and Android. Pricing is by custom quote based on asset count and term length; subscriptions require commitment for the proposal term and asset count and cannot be canceled during the initial term.
Who it is for
SmartSense suits businesses monitoring temperature-sensitive assets or managing food safety records and operational checklists. Its listed industries include healthcare, food service, retail grocery, life sciences, and supply chain.
What is good
- Monitors stationary and moving sensitive assets
- Provides temperature alerts and digital HACCP records
- Supports API connections and certified third-party sensors
- Includes onboarding, training, and customer support
What to know first
- Pricing requires a custom quote
- Initial-term subscriptions cannot be canceled
- Subscription term and asset count are committed
Verdict
SmartSense combines remote monitoring with food safety and operations tools, with API and sensor integration options. Buyers should account for custom pricing and the initial-term commitment.
SmartSense by Digi plans and pricing
All plansCompared on cold chain management software
- Temperature monitoring
- Yessmartsense.co
- Alert rules
- Yessmartsense.co
- Sensor integrations
- Yessmartsense.co
- Shipment tracking
- Yessmartsense.co
- Compliance audit trail
- Yessmartsense.co
- Temperature zones
- multiplesmartsense.co
Facts
- Purpose
- SmartSense combines IoT technology and machine learning to help businesses improve delivery, operations, and compliance.smartsense.co · 2 Oct 2026
- Monitoring
- Monitor provides remote monitoring for stationary and moving condition-sensitive assets, including refrigeration and freezer assets.smartsense.co · 2 Oct 2026
- Food safety
- The food safety system combines wireless sensors and food probes with remote monitoring software and digital checklists.smartsense.co · 2 Oct 2026
- Alerts and records
- The food safety solution provides temperature excursion alerts and digital HACCP logs and checklists.smartsense.co · 2 Oct 2026
- Operations tools
- Operate includes digital checklists, a cloud dashboard, and advanced analytics for operations management and team execution.smartsense.co · 2 Oct 2026
- Industries
- The site lists healthcare, retail grocery, food service, K-12 nutrition, life sciences, and supply chain among the industries it serves.smartsense.co · 2 Oct 2026
- Integrations
- SmartSense says its open platform architecture supports API connections to enterprise software and integration of certified third-party IoT sensor devices.smartsense.co · 2 Oct 2026
- Third-party devices
- Listed compatible devices include ThermoWorks Bluetooth probes, a Hanna Instruments wireless pH tester, and a Dwyer differential pressure transmitter.smartsense.co · 2 Oct 2026
- API
- The SmartSense API includes data, report, and SCIM endpoints, and its REST API uses OAuth2 client credentials for authentication and authorization.help.smartsense.co · 2 Oct 2026
- Security
- SmartSense announced SOC 2 Type II certification and states that it is ISO 9001 certified and meets standards for deployment in GxP environments.smartsense.co · 2 Oct 2026
- Sensor security
- The food safety page lists AES encryption and certificates among its enterprise features.smartsense.co · 2 Oct 2026
- Support
- The purchase model includes customer support, onboarding and training, and a dedicated Customer Success Manager.smartsense.co · 2 Oct 2026
- Service terms
- The purchase page says subscriptions require commitment to the proposal’s term length and asset count and are not cancellable during the initial term.smartsense.co · 2 Oct 2026
- Mobile apps
- The SmartSense mobile app is available through the Apple App Store and Google Play.help.smartsense.co · 2 Oct 2026
Company
- Founded
- 1985smartsense.co · 28 Sept 2026
- Headquarters
- Boston, Massachusetts, United Statessmartsense.co · 28 Sept 2026
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Sources
- smartsense.co· checked 2 Oct 2026
- smartsense.co/monitor· checked 2 Oct 2026
- smartsense.co/solutions/food-safety-monitoring· checked 2 Oct 2026
- smartsense.co/operate· checked 2 Oct 2026
- smartsense.co/how-to-buy· checked 2 Oct 2026
- smartsense.co/system-overview/third-party-devices· checked 2 Oct 2026
- help.smartsense.co/en/articles/14892984-getting-started-wi· checked 2 Oct 2026
- smartsense.co/press/soc2-type2· checked 2 Oct 2026
- help.smartsense.co/en/articles/14892973-how-to-install-log· checked 2 Oct 2026