Silvertrac
Silvertrac is a security reporting and management solution for security companies and in-house security teams.
What Silvertrac is
Silvertrac is a security reporting and management solution for security companies and in-house security teams. It is intended to help automate reports and support guard accountability, with access on Android, iOS, and the web. Guard tours can use QR codes, barcodes, NFC tags, or operate without physical checkpoints. Teams can require checkpoints in a chosen order or allow any order, and set tour start and end times. Officers can include photos, audio recordings, and written notes in incident reports. Designated people can be notified when an officer reports a high-priority incident. Trackforce lists more than 40 technology integrations and describes an open REST API and webhooks for technology partners. Pricing depends on site count and selected modules, with a quote provided on request. Trackforce acquired Silvertrac Software in January 2020. Support is available through the support portal Monday through Friday, 12:00 PM–8:00 PM Eastern Time.
Good
- Supports QR, barcode, and NFC patrol checkpoints.
- Tours can require ordered checkpoints or any order.
- Incident reports accept photos, audio, and written notes.
- High-priority incidents can trigger notifications.
- Lists more than 40 integrations.
Watch out
- Pricing requires a quote.
- Pricing depends on site count and selected modules.
- Support portal hours are limited to weekdays.
Who it suits
Silvertrac may suit security companies and in-house security teams that need to manage patrols and incident reporting. Its listed mobile app and web access support teams working across those channels.
Verdict
Silvertrac combines patrol-tour controls with incident reports and alerts for security teams. The price depends on site count and modules, so prospective customers need to request a quote.
Plans and prices
From Silvertrac's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom quote | Priced on request | Pricing based on site count and selected modules · quote requested from Trackforce |
The facts
Each one read from Silvertrac's own pages, with the date it was checked.
What it does
- Checkpoint controls
- Tours can require checkpoints to be completed in a specific order or in any order, and can have start and end times.checked 9 Oct 2026
- Guard tours
- Silvertrac supports guard tours with QR codes, barcodes, NFC tags, or tours without physical checkpoints.checked 9 Oct 2026
- Incident alerts
- Silvertrac can notify designated people when a high-priority incident is reported.checked 9 Oct 2026
- Incident reports
- Officers can add photos, audio recordings, and written notes to incident reports.checked 9 Oct 2026
- Integrations
- Trackforce lists more than 40 technology integrations and describes an open REST API and webhooks for technology partners.checked 9 Oct 2026
- Mobile access
- Trackforce describes Silvertrac as including a mobile app designed to be simple enough for any employee to use.checked 9 Oct 2026
- Pricing
- Trackforce says pricing is based on the number of sites and selected modules, with a quote provided on request.checked 9 Oct 2026
- Purpose
- Silvertrac is described as a security reporting and management solution that helps security teams provide automated reports and hold guards accountable.checked 9 Oct 2026
- Support
- Silvertrac support is available Monday through Friday, 12:00 PM–8:00 PM Eastern Time, through its support portal.checked 9 Oct 2026
- Target users
- The maker describes Silvertrac as serving security companies and in-house security teams.checked 9 Oct 2026
The company
- Ownership
- Trackforce announced that it acquired Silvertrac Software in January 2020.checked 9 Oct 2026
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