Shipway
Shipway is an ecommerce shipping platform for online sellers, with tools for courier assignment, shipment tracking, delivery exceptions, returns, and cargo.
What Shipway is
Shipway is an ecommerce shipping platform for online sellers, with tools for courier assignment, shipment tracking, delivery exceptions, returns, and cargo. Its site says it connects to 20+ courier partners through one dashboard and covers 19,000+ pin codes in India. ShipSense AI assigns couriers based on cost, speed, and reliability. Automated WhatsApp, IVR, and SMS follow-ups support non-delivery management, while returns tools include a self-serve portal, approval rules, pickup scheduling, refunds, and exchanges. Branded tracking pages provide shipment updates through WhatsApp, SMS, and email. The platform also offers cash-on-delivery remittance with automated reconciliation and shipment protection for eligible orders. Integrations include Shopify, WooCommerce, Amazon, Flipkart, Magento, Wix, OpenCart, and PrestaShop, alongside courier, OMS, and technology integrations. Shipway is available on the web and has API access. It offers a free plan and a 7-day trial with 500 shipments through Shipway Experience. Standard subscription pricing is not shown; plans are set by contract or selected in the merchant account.
Good
- Free plan and 7-day trial with 500 shipments.
- Courier assignment considers cost, speed, and reliability.
- Returns include pickup scheduling, refunds, and exchanges.
- Branded tracking sends updates through WhatsApp, SMS, and email.
- Provides API access and ecommerce integrations.
Watch out
- Standard subscription prices are not shown.
- Shipment protection applies only to eligible order values.
- Shipway cannot guarantee absolute data security.
Who it suits
Shipway may suit online sellers managing shipping, tracking, delivery issues, and returns, as well as businesses handling B2B freight, inter-warehouse transfers, or bulk dispatch. Its India pin-code coverage and courier connections may be relevant to sellers shipping within India.
Verdict
Shipway combines courier selection with tracking, delivery-exception, and returns tools, alongside integrations and API access. Sellers should confirm plan pricing and check the stated eligibility limits for shipment protection.
The facts
Each one read from Shipway's own pages, with the date it was checked.
What it does
- API
- Shipway links to API documentation from its site.checked 30 Sep 2026
- Audience
- The site describes the product as serving online sellers and also lists B2B freight, inter-warehouse transfers, and bulk dispatch use cases.checked 30 Sep 2026
- COD remittance
- The site says cash-on-delivery remittance can be as fast as D+2, with automated reconciliation.checked 30 Sep 2026
- Courier assignment
- ShipSense AI automatically assigns a courier for each order based on cost, speed, and reliability.checked 30 Sep 2026
- Courier network
- The site says Shipway connects to 20+ courier partners through a single dashboard and covers 19,000+ pin codes.checked 30 Sep 2026
- Courier selection
- ShipSense AI automatically assigns a courier to each order based on cost, speed, and reliability.checked 30 Sep 2026
- Data handling
- Shipway's privacy policy says it uses technical and organizational measures to protect personal information and cannot guarantee absolute security.checked 30 Sep 2026
- Delivery coverage
- The homepage states that Shipway covers 19,000+ pin codes in India.checked 30 Sep 2026
- Downloads and API
- Shipway Experience lists downloads for Magento, WordPress, OpenCart, CS Cart, and Shopify, plus API documentation.checked 30 Sep 2026
- Integrations
- Listed integrations include Shopify, WooCommerce, Amazon, Flipkart, Magento, Wix, OpenCart, and PrestaShop, alongside courier, OMS, and technology integrations.checked 30 Sep 2026
- NDR management
- Automated WhatsApp, IVR, and SMS follow-ups are offered to help reduce return-to-origin shipments.checked 30 Sep 2026
- Pricing visibility
- The opened main-site pages do not show a standard subscription price; Shipway's terms say pricing and plans are those agreed by contract or selected in the merchant account.checked 30 Sep 2026
- Privacy and security
- Shipway says it uses physical, electronic, and procedural safeguards and reasonable technical and organizational measures, while noting it cannot guarantee absolute security.checked 30 Sep 2026
- Product
- Shipway is an e-commerce shipping platform for pan-India shipping, branded tracking, NDR management, returns automation, shipment protection, and bulk cargo.checked 30 Sep 2026
- Returns
- The returns product includes a self-serve portal, auto-approval rules, pickup scheduling, refunds, and exchanges.checked 30 Sep 2026
- Security
- Shipway's terms state that it provides services over the internet using SSL (HTTPS) security measures.checked 30 Sep 2026
- Shipment protection
- Shipway Protect covers orders above 2500 and below 50000 automatically, at 0.75% + GST per AWB, according to the site.checked 30 Sep 2026
- Support
- Shipway's terms say it provides support and training needed to integrate a merchant with its solution.checked 30 Sep 2026
- Tracking
- Shipway offers branded tracking pages and real-time shipment updates through WhatsApp, SMS, and email.checked 30 Sep 2026
The company
- Company
- The company identifies itself as Shipway Technology Private Limited.checked 30 Sep 2026
- Headquarters
- Gurugram, Haryana, Indiachecked 28 Sep 2026
Money
- Experience trial
- The Shipway Experience pricing page offers a 7-day trial with 500 shipments.checked 30 Sep 2026
- Experience trial features
- The trial page lists carrier tracking APIs, analytics and reporting, bulk upload, notifications, webhooks, branded tracking, delivery issue alerts, and feedback tools.checked 30 Sep 2026
- Free signup
- The site offers a “Sign Up For Free” option; it does not state a free trial duration on the opened page.checked 30 Sep 2026
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