ShelterBuddy
The facts below are what the maker publishes about ShelterBuddy, checked and dated. Our editors have not written about it yet.
Plans and prices
From ShelterBuddy's own pricing page, checked 19 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Express | Priced on request | animal processes · volunteer management · limited canned reports · wildlife · foster · lost and found · basic fundraising · staff · HR · Subscription terms and price supplied by signed order |
| Gold | Priced on request | enhanced reporting and API · kennel and shelter maps · multi-location · concierge support · Subscription terms and price supplied by signed order |
| Pro | Priced on request | centralized animal records · medical and behavioral records · adoption · identification · licensing · boarding · training · scheduling · lost and found · staff · donor · HR · incidents · evacuation · transfers · donations · tasks · API · Subscription terms and price supplied by signed order |
The facts
Each one read from ShelterBuddy's own pages, with the date it was checked.
What it does
- Accounting interoperability
- ShelterBuddy can export receipting reports and ledger information for use with existing accounting or point-of-sale software.checked 19 Oct 2026
- Animal control
- A cruelty complaint module follows cases from initial complaint through investigation, prosecution and court details.checked 19 Oct 2026
- Animal records
- The system keeps a centralized record containing physical details, photos, status, treatments, consultations, behavior and identification data.checked 19 Oct 2026
- API authentication
- The API requires authentication and supports cookie authentication or an sb-auth-token header; tokens default to two-hour validity.checked 19 Oct 2026
- API availability
- A documented ShelterBuddy API is available for querying and caching data, with endpoint documentation for animals and related resources.checked 19 Oct 2026
- API guidance
- API documentation advises public sites to cache animal photos locally and describes PhotoV2 and animal-status endpoints.checked 19 Oct 2026
- Behavior management
- A behavioral module supports temperament ratings and recording information from former owners.checked 19 Oct 2026
- Documentation
- The knowledge base lists hundreds of help articles, videos, FAQs, release notes and product updates.checked 19 Oct 2026
- Foster management
- Foster operations are included in Express and the broader product feature set.checked 19 Oct 2026
- Fundraising
- ShelterBuddy provides donor records, donation history, campaigns, regular giving and fundraising functions.checked 19 Oct 2026
- Hosting model
- The terms define ShelterBuddy as a cloud and app-based management system and do not describe customer self-hosting.checked 19 Oct 2026
- Intake and outcomes
- ShelterBuddy tracks adoptions, surrenders, reclaims, transfers and other incoming and outcome scenarios.checked 19 Oct 2026
- Integrations
- Official add-ons include Finding Rover, Google Maps, online licensing, Pet Rescue, Petfinder and Adoptapet feeds.checked 19 Oct 2026
- Legal operating name
- The privacy policy identifies Pet Loyalty Inc. as the business operating ShelterBuddy.checked 19 Oct 2026
- License model
- Terms grant a limited, non-transferable, non-exclusive subscription license and prohibit copying, sublicensing or transferring the system.checked 19 Oct 2026
- Limit: access controls
- That reviewer said stronger login security and administrative controls would have been useful, while noting no security incident was experienced.checked 19 Oct 2026
- Limit: pricing transparency
- Independent listings show pricing available only by contacting the vendor and provide no published plan rates.checked 19 Oct 2026
- Medical care
- The product records veterinary treatments, medication due and completed, and medical consultations.checked 19 Oct 2026
- Petfinder feed
- The Petfinder integration uploads available animals about every 15 minutes and maps selected animal fields to Petfinder fields.checked 19 Oct 2026
- Praise: value and breadth
- The sole Software Advice reviewer praised the low price, broad feature coverage, website and paperwork data transfer, and helpful support.checked 19 Oct 2026
Where it runs
- Android app
- Med Buddy is a companion Android app for scanning kennel cards, viewing medication details, updating medication status and adding notes; Google Play shows 1K+ downloads and no displayed rating.checked 19 Oct 2026
The company
- Company leadership
- Crunchbase identifies Harry Schechter as chief executive officer.checked 19 Oct 2026
- Company origin
- Crunchbase says ShelterBuddy software was developed by RSPCA Queensland.checked 19 Oct 2026
- Company status and size
- Crunchbase lists the organization as active, private, nonprofit and headquartered in Denver, Colorado, with 51–100 employees.checked 19 Oct 2026
Alternatives to ShelterBuddy
- 1
Cara
Free planWeb7.3Free plan - 2
Pet Friend
AndroidiOSWeb6.1From $25 a month - 3
RescueRM
Free planWeb5.5Free plan - 4
PawPlacer
Free planWeb5.4Free plan - 5
Pact
Web5.0 - 64.6