Session Replay
Session Replay captures screenshots, video recordings, and technical details in bug reports that teams share by link.
What Session Replay is
Session Replay captures screenshots, video recordings, and technical details in bug reports that teams share by link. Reports can include browser and system information, console output, network requests, a HAR file, and a timeline of user actions. When a report is first opened, an AI model suggests reproduction steps, a likely cause, and a severity, although the service cautions that these suggestions may be wrong. Reporters can submit bugs without an account, while site owners need a paid plan to receive and manage reports. Share links are public by default; paid plans allow reports to start private and switch between private and public. Connectors include Slack, Microsoft Teams, Jira Cloud, webhooks, GitHub, GitLab, Bitbucket, Linear, ClickUp, Trello, Asana, and Shortcut. Connector changes do not sync back, and linked reports can be opened by anyone holding the link. It works through an extension and the web, not mobile app capture.
Good
- Captures screenshots, video, and technical diagnostics
- AI suggests reproduction steps and likely causes
- Reporters can submit bugs without accounts
- Connectors cover issue trackers and team tools
- Free plan with unlimited reports
Watch out
- Mobile app capture is not supported
- Public sharing is the default
- Connectors do not sync changes back
- Paid trial starts with a $5 charge plus tax
Who it suits
It suits QA engineers, developers, support teams, product managers, and founders who need shareable bug context. Teams should be comfortable managing public-by-default links or using paid privacy controls.
Verdict
Session Replay focuses on detailed, link-based bug reporting with broad technical capture and integrations. Its public-link defaults, connector limitations, and web-only capture should be reviewed alongside plan limits.
Plans and prices
From Session Replay's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | Unlimited reports · screenshot and video capture · share via link · optional account for tracking · Forever free |
| Starter | $19 a month | 100 reports/month · 1 domain · 2 team members · 30-day history · 10-minute recordings · API access · per month |
| Professional | $79 a month | 1,000 reports/month · 5 domains · 10 team members · 90-day history · 30-minute recordings · API access · per month |
| Starter | $189 a year | 100 reports/month · 1 domain · 2 team members · 30-day history · 10-minute recordings · API access · $189/year - 2 months free |
| Professional | $789 a year | 1,000 reports/month · 5 domains · 10 team members · 90-day history · 30-minute recordings · API access · $789/year - 2 months free |
| Enterprise | Priced on request | Unlimited reports · unlimited domains · unlimited history and team members · custom integrations · SLA guarantees · on-premise option · Custom; contact us for pricing |
The facts
Each one read from Session Replay's own pages, with the date it was checked.
What it does
- AI report reading
- When a report is first opened, a model suggests reproduction steps, a likely cause, and a severity, and the page cautions that it can be wrong.checked 8 Oct 2026
- Capture details
- Reports can include browser and system information, console output, network requests, a HAR file, and a timeline of user actions.checked 8 Oct 2026
- Compliance
- The maker says it is GDPR compliant and lists SOC 2 Type II and ISO 27001 certifications as planned.checked 8 Oct 2026
- Connector limitation
- Connectors do not sync changes back to Session Replay, and reports sent through them carry a share link that anyone holding it can open.checked 8 Oct 2026
- Integrations
- Available connectors include Slack, Microsoft Teams, Jira Cloud, webhooks, GitHub, GitLab, Bitbucket, Linear, ClickUp, Trello, Asana, and Shortcut.checked 8 Oct 2026
- Privacy setting
- Share links are public by default; on a paid plan, reports can start private and can be changed between private and public.checked 8 Oct 2026
- Purpose
- Session Replay captures screenshots, video recordings, and technical details in bug reports shared by link.checked 8 Oct 2026
- Reporting access
- The site says reporters can submit bugs without an account, while site owners need a paid plan to receive and manage reports.checked 8 Oct 2026
- Security
- The security page states that data uses TLS 1.3 in transit and AES-256 at rest and is hosted on dedicated servers in the EU.checked 8 Oct 2026
- Support
- Professional includes priority email support; Enterprise includes dedicated support.checked 8 Oct 2026
- Who it serves
- The site presents use cases for QA engineers, developers, support teams, product managers, and founders.checked 8 Oct 2026
Money
- Trial terms
- Paid plans start with a 14-day trial charged at $5 plus tax; the FAQ says the charge occurs when subscribing.checked 8 Oct 2026
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