ITOM Advanced
Priced on request
Discovery · Service Mapping · Certificate Inventory and Management · AI Agent Topology Mapping · Now Assist for ITOM · API Insights · LEAP · Cloud Account Management
Checked 15 Oct 2026
Plans and prices
ServiceNow Event Management pricing
ITOM Prime
Priced on request
Includes Advanced · Event Management · Metric Intelligence · Health Log Analytics · Now Assist for ITOM · Service Observability · Service Reliability Management · Synthetic Monitoring
Checked 15 Oct 2026
ITOM Prime (includes Event Management)
Priced on request
Includes ITOM Advanced · Event Management · Metric Intelligence · Health Log Analytics · Service Observability · Service Reliability Management · Synthetic Monitoring
Checked 12 Oct 2026