Service

C tier on Restaurant Table Management SoftwareScore 6.2 · #18 of 43

Android app: Yes
Free plan: No
Paid plans from: €79/mo
Runs on: Android, api, iOS, Web

useservice.app

Summary

Service is a reservation management platform for independent restaurants. It handles online reservations, walk-ins and phone bookings, with service capacities and a waitlist. A visual drag-and-drop floor plan supports table management and real-time table status. Guest profiles can hold visit history, food preferences, allergies, VIP status and consent tracking. Automated guest emails and SMS, push notifications and AI translations in 11 languages support communications. Stripe card guarantees can be used for no-shows; the 5% HT Service fee applies only to amounts collected, alongside Stripe processing fees. Standard costs 79.00 EUR per month per restaurant, and Premium costs 139.00 EUR per month per restaurant. Both are monthly by SEPA direct debit, with no commitment and cancellation allowed at any time; Premium adds multi-location management, API and webhooks. Service says data is hosted in Paris on Google Cloud, encrypted in transit and at rest, and handled under GDPR. The company is based in Marseille and describes itself as created by restaurateurs for restaurateurs.

Who it is for

Service is aimed at independent restaurants managing reservations, tables and guest information. Premium may suit operators needing multi-location management or API and webhooks.

What is good

Handles online, walk-in and phone reservations
Visual floor plan with real-time table status
Guest profiles track preferences, allergies and visit history
Automated email, SMS and push notifications
Data export is available

What to know first

No free plan or free trial
Standard is limited to one restaurant
Public REST API is read-only and in beta

Verdict

Service combines reservations, floor management and guest communications for restaurant operations. Standard is listed at 79.00 EUR per month per restaurant; Premium is 139.00 EUR per month per restaurant.

Service plans and pricing

All plans

Standard €79/mo per restaurant, monthly by SEPA direct debit; no commitment, cancel anytime Unlimited online reservations · one restaurant · iOS and Android app · 5% HT fee only on amounts collected for no-shows useservice.app · 30 Sept 2026

Premium €139/mo per restaurant, monthly by SEPA direct debit; no commitment, cancel anytime Everything in Standard · multi-location management · API and webhooks useservice.app · 30 Sept 2026

Compared on restaurant table management software

Free plan: Nouseservice.app
Location limit: 1 locationsuseservice.app
Turn tracking: Yesuseservice.app
Reservation sync: Yesuseservice.app
Waitlist tools: Yesuseservice.app

Facts

Product: Service is a reservation management platform designed for independent restaurants.useservice.app · 30 Sept 2026
Reservations: It supports online reservations, walk-ins, phone bookings, service capacities, and a waitlist.useservice.app · 30 Sept 2026
Floor management: The platform includes a visual drag-and-drop floor plan, table management, and real-time table status.useservice.app · 30 Sept 2026
Guest management: Guest profiles can include visit history, food preferences, allergies, VIP status, and consent tracking.useservice.app · 30 Sept 2026
Communications: Features include automated guest emails and SMS, push notifications, and AI translations in 11 languages.useservice.app · 30 Sept 2026
Payments: Stripe card guarantees can be used for no-shows, with a 5% HT Service fee only on amounts actually collected, plus Stripe processing fees.useservice.app · 30 Sept 2026
Integrations: The pricing page lists Stripe, an embeddable booking widget, and Premium API and webhooks; the public REST API is described as read-only and in beta.useservice.app · 30 Sept 2026
Security and privacy: The data processing agreement states that data is hosted in Paris on Google Cloud, encrypted at rest with AES-256 and in transit with TLS 1.2+, with five-level roles and audit logging.useservice.app · 30 Sept 2026
Data handling: Service says restaurant data can be exported at any time, is not sold, and is processed under the GDPR; its DPA says data can be requested for export within 30 days after cancellation and is then deleted within 90 days.useservice.app · 30 Sept 2026
Support: The site links to a help center for using reservations and managing restaurant operations, and lists [email protected] as a contact.useservice.app · 30 Sept 2026
Intended users: Service says it was created by restaurateurs for restaurateurs and is based in Marseille, France.useservice.app · 30 Sept 2026
Trial and demo: The pricing FAQ says Service offers a personalized demo configured for the restaurant and does not state that it offers a free trial.useservice.app · 30 Sept 2026