Service
Service is a reservation management platform for independent restaurants.
What Service is
Service is a reservation management platform for independent restaurants. It handles online reservations, walk-ins and phone bookings, with service capacities and a waitlist. A visual drag-and-drop floor plan supports table management and real-time table status. Guest profiles can hold visit history, food preferences, allergies, VIP status and consent tracking. Automated guest emails and SMS, push notifications and AI translations in 11 languages support communications. Stripe card guarantees can be used for no-shows; the 5% HT Service fee applies only to amounts collected, alongside Stripe processing fees. Standard costs €79 a month per restaurant, and Premium costs €139 a month per restaurant. Both are monthly by SEPA direct debit, with no commitment and cancellation allowed at any time; Premium adds multi-location management, API and webhooks. Service says data is hosted in Paris on Google Cloud, encrypted in transit and at rest, and handled under GDPR. The company is based in Marseille and describes itself as created by restaurateurs for restaurateurs.
Good
- Handles online, walk-in and phone reservations
- Visual floor plan with real-time table status
- Guest profiles track preferences, allergies and visit history
- Automated email, SMS and push notifications
- Data export is available
Watch out
- No free plan or free trial
- Standard is limited to one restaurant
- Public REST API is read-only and in beta
Who it suits
Service is aimed at independent restaurants managing reservations, tables and guest information. Premium may suit operators needing multi-location management or API and webhooks.
Verdict
Service combines reservations, floor management and guest communications for restaurant operations. Standard is listed at €79 a month per restaurant; Premium is €139 a month per restaurant.
Plans and prices
From Service's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Standard | €79 a month | Unlimited online reservations · one restaurant · iOS and Android app · 5% HT fee only on amounts collected for no-shows · per restaurant, monthly by SEPA direct debit; no commitment, cancel anytime |
| Premium | €139 a month | Everything in Standard · multi-location management · API and webhooks · per restaurant, monthly by SEPA direct debit; no commitment, cancel anytime |
The facts
Each one read from Service's own pages, with the date it was checked.
What it does
- Communications
- Features include automated guest emails and SMS, push notifications, and AI translations in 11 languages.checked 30 Sep 2026
- Data handling
- Service says restaurant data can be exported at any time, is not sold, and is processed under the GDPR; its DPA says data can be requested for export within 30 days after cancellation and is then deleted within 90 days.checked 30 Sep 2026
- Floor management
- The platform includes a visual drag-and-drop floor plan, table management, and real-time table status.checked 30 Sep 2026
- Guest management
- Guest profiles can include visit history, food preferences, allergies, VIP status, and consent tracking.checked 30 Sep 2026
- Integrations
- The pricing page lists Stripe, an embeddable booking widget, and Premium API and webhooks; the public REST API is described as read-only and in beta.checked 30 Sep 2026
- Intended users
- Service says it was created by restaurateurs for restaurateurs and is based in Marseille, France.checked 30 Sep 2026
- Payments
- Stripe card guarantees can be used for no-shows, with a 5% HT Service fee only on amounts actually collected, plus Stripe processing fees.checked 30 Sep 2026
- Product
- Service is a reservation management platform designed for independent restaurants.checked 30 Sep 2026
- Reservations
- It supports online reservations, walk-ins, phone bookings, service capacities, and a waitlist.checked 30 Sep 2026
- Security and privacy
- The data processing agreement states that data is hosted in Paris on Google Cloud, encrypted at rest with AES-256 and in transit with TLS 1.2+, with five-level roles and audit logging.checked 30 Sep 2026
- Support
- The site links to a help center for using reservations and managing restaurant operations, and lists [email protected] as a contact.checked 30 Sep 2026
The company
- Headquarters
- Marseille, Francechecked 28 Sep 2026
Money
- Trial and demo
- The pricing FAQ says Service offers a personalized demo configured for the restaurant and does not state that it offers a free trial.checked 30 Sep 2026
Alternatives to Service
- 1
Wix
Free planAndroidiOSWebAPI8.3From $17.77 a month - 2
SpotOn Restaurant
Free planAndroidiOSWebAPI8.2From $50 a month - 3
HungerRush
Free planAndroidiOSWebAPI8.1From $149 a month - 4
Resos
Free planAndroidiOSWebAPI8.1From €23 a month - 5
TableSat
Free planAndroidiOSWebAPI7.9From $49 a month - 6
Toast
Free planAndroidiOSWebAPI7.6From $69 a month