SendOrder
SendOrder is a web-based platform that brings food costing, catering orders, invoicing and kitchen preparation workflows together for food businesses.
What SendOrder is
SendOrder is a web-based platform that brings food costing, catering orders, invoicing and kitchen preparation workflows together for food businesses. It calculates ingredient, recipe and dish costs, and updates recipe and package costs when ingredient prices change. Paid invoices can become printable kitchen prep lists organized by dish and quantity, while a dashboard tracks profit, expenses and waste across jobs. The service includes menu and recipe management, inventory, order workflows, event execution tools and staff scheduling. Stripe and Square integrations are listed, with Square available on paid plans. The Diamond + Ai plan includes a custom online ordering website, QR code ordering and an AI agent. SendOrder is presented for caterers, restaurants, cafés, bakeries, food trucks, pop-ups and corporate or event caterers. Its Starter plan is free; Pro yearly costs $299 a year. A 30-day free trial is offered. The company is based in Sydney, Australia. Customers retain ownership of uploaded data, menus and recipes and may request a data export after termination.
Good
- Ingredient price changes update recipe and package costs.
- Paid invoices become printable kitchen prep lists.
- Dashboard tracks profit, expenses and waste across jobs.
- Starter plan includes food costing, inventory and orders.
- Customers retain ownership of uploaded data, menus and recipes.
Watch out
- Square integration is listed for paid plans.
- Pro yearly costs $299 a year.
- Fees are billed in advance and are non-refundable.
Who it suits
SendOrder suits food businesses that need costing alongside order, invoice and kitchen preparation workflows. Its stated audiences include caterers, restaurants, cafés, bakeries, food trucks, pop-ups and corporate or event caterers.
Verdict
SendOrder combines costing and kitchen workflows with ordering and invoicing. The free Starter plan and 30-day trial offer ways to begin; review the non-refundable fee terms before subscribing.
Plans and prices
From SendOrder's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | Free | Setup · food costing calculator · preparation converter · inventory · recipes · orders · expenses |
| Pro yearly | $299 a year | Setup · food costing · invoice converter · Stripe integration · inventory · recipes · orders · expenses · / year |
| Diamond + Ai | — | All features · custom online ordering website · QR code ordering · Square integration · team scheduling · CRM · AI agent · $499.00 one time + $99.00 / month |
The facts
Each one read from SendOrder's own pages, with the date it was checked.
What it does
- AI tools
- The site describes optional AI agent and SEO tools, and lists an AI agent on the Diamond + Ai plan.checked 30 Sep 2026
- Audience
- SendOrder is presented for caterers, restaurants, cafés, bakeries, food trucks, pop-ups, and corporate or event caterers.checked 30 Sep 2026
- Integrations
- The site lists Stripe and Square integrations, with Square described as available on paid plans.checked 30 Sep 2026
- Notable terms
- The terms state that fees are billed in advance and are non-refundable, and that subscriptions may be cancelled through account settings.checked 30 Sep 2026
- Online ordering
- The Diamond + Ai plan includes a custom online ordering website and QR code ordering.checked 30 Sep 2026
- Prep lists
- Paid invoices automatically become printable kitchen prep lists organized by dish and quantity.checked 30 Sep 2026
- Purpose
- SendOrder combines food costing, catering orders, invoicing, and kitchen preparation workflows for food businesses.checked 30 Sep 2026
- Reporting
- The dashboard tracks profit, expenses, and waste across jobs.checked 30 Sep 2026
- Security and availability
- The terms say payments are processed via Stripe and Square and that SendOrder aims for 99.9% uptime.checked 30 Sep 2026
- Support
- The contact page says the team aims to reply within one business day and lists weekday Sydney business hours.checked 30 Sep 2026
The company
- Data ownership
- The terms say customers retain ownership of uploaded data, menus, and recipes, and may request a data export after termination.checked 30 Sep 2026
- Headquarters
- Sydney, Australiachecked 28 Sep 2026
Money
- Food costing
- It costs ingredients, recipes, and dishes, and updates recipe and package costs when an ingredient price changes.checked 30 Sep 2026
- Trial
- The login page invites new users to start a 30-day free trial.checked 30 Sep 2026
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