Sendflex

What Sendflex is

Sendflex is a parcel Transportation Management System for business and government organizations coordinating logistics from order through delivery. Its web and API platform applies AI with configurable packing, carrier-routing, and customer rules to inform shipping decisions. Sendflex says it supports more than 200 carrier services, spanning global, national, regional, and local parcel and LTL providers. Teams can process individual shipments or batches through APIs, centralize carrier tracking, send real-time status and exception updates, and retrieve proof of delivery. Optimization features include cartonization, carrier rate and route comparisons, and simulations based on historical shipping data. The Analyze module offers natural-language questions about shipping data, accompanied by charts, visualizations, and recommended actions. Sendflex lists exception and returns management and names partners including Amazon Shipping, Deposco, FlavorCloud, FulfillmentIQ, Logiwa, Manhattan, Paccurate, Parcel Perform, Tech Mahindra, and Transportation Insight. The company reports demonstrated 99.99% uptime and automatic scaling for peak volumes. It states SOC 2 Type II certification and encryption in transit and at rest. Technical support is provided by email during business hours on business days. Pricing is on request, with transaction-based pricing described as paying only for usage.