
SchoolPost
SchoolPost is a communications hub for schools, parents, staff, and pupils, bringing email, SMS, secure message history, and online reply and consent forms t…
What SchoolPost is
SchoolPost is a communications hub for schools, parents, staff, and pupils, bringing email, SMS, secure message history, and online reply and consent forms together. Schools can direct messages to classes, groups, individual students, parents, or staff. Staff can check replies and send reminders to people who have not responded; teachers can send SMS while away on school trips. Messages from different staff can be combined into daily or weekly summary emails. Parents can choose contact preferences, filter messages by child, reply online, and submit forms. Schools can make exam results available online, and a secure mailbox provides access to sensitive messages and a communication history. SchoolPost integrates with existing systems and school MIS/SIS providers. Firefly says it requires little work to set up and maintain. The service is available on Android, iOS, and web, with pricing on request. Firefly says student personal data is not used for marketing; its product privacy policy says records are deleted within 30 days after customer engagement ends, while customers control record lifecycles during the engagement.
Good
- Combines email, SMS, message history, and online forms.
- Staff can track replies and send targeted reminders.
- Parents can filter messages by child.
- Integrates with existing systems and MIS/SIS providers.
Watch out
- Pricing is available on request.
- Voice messaging is not supported.
- Records are deleted within 30 days after engagement ends.
Who it suits
SchoolPost is intended for schools that need to communicate with parents, staff, and pupils through multiple channels. It suits parents who want child-specific message filtering, online replies, forms, or access to school information.
Verdict
SchoolPost brings school messages, replies, forms, and exam results into one communications service. Schools considering it should check the pricing and how its record-retention terms fit their needs.
The facts
Each one read from SchoolPost's own pages, with the date it was checked.
What it does
- Channels
- It brings together email, SMS, secure online message history, and online reply and consent forms.checked 8 Oct 2026
- Channels and forms
- It combines email, SMS, secure online message history, and online reply and consent forms.checked 9 Oct 2026
- Data retention
- Firefly's product privacy policy says records are deleted within 30 days after the customer engagement ends, while customers control record lifecycles during the engagement.checked 8 Oct 2026
- Forms and exam results
- Parents can reply online, submit forms, and view exam results online.checked 9 Oct 2026
- Forms and results
- Parents can complete online forms, and schools can make exam results available online.checked 8 Oct 2026
- Intended users
- The product page presents SchoolPost as a communication service for schools, parents and students.checked 8 Oct 2026
- Message summaries
- Schools can automatically consolidate messages into daily or weekly email summaries.checked 9 Oct 2026
- MIS/SIS integration
- SchoolPost integrates with existing systems and MIS data and is described as working with a school's preferred MIS/SIS provider.checked 9 Oct 2026
- Offsite messaging
- Teachers can send SMS messages while offsite on school trips.checked 9 Oct 2026
- Parent features
- Parents can filter messages by child and manage preferences for daily or weekly summary emails.checked 9 Oct 2026
- Parent preferences
- Parents can manage contact preferences, including daily or weekly summary emails, and filter messages by child.checked 8 Oct 2026
- Pricing
- The product page offers a demo booking and does not state a price.checked 9 Oct 2026
- Privacy
- Firefly says product information is used to operate, monitor and secure its products, and that student personal data is not used for marketing.checked 8 Oct 2026
- Purpose
- SchoolPost is a school messaging and communications service for parents, staff and pupils.checked 9 Oct 2026
- Replies and reminders
- Staff can see who has replied and send targeted reminders.checked 9 Oct 2026
- Secure mailbox
- Parents can use an online mailbox to access sensitive messages and view their communication history.checked 9 Oct 2026
- Setup
- Firefly says SchoolPost integrates with existing systems and data and requires very little work to set up and maintain.checked 9 Oct 2026
- Support
- The SchoolPost page links to Firefly Community for support and quotes a school headteacher describing the support as first class.checked 9 Oct 2026
- Targeting
- Staff can send messages to classes, groups, individual students, parents and staff.checked 9 Oct 2026
- Two-way communication
- Staff can monitor replies and send targeted reminders, and parents can reply online.checked 8 Oct 2026
The company
- Founded
- 2009checked 28 Sep 2026
- Headquarters
- London, United Kingdomchecked 28 Sep 2026
- Maker background
- Firefly says its founders established the venture as a full-time business in 2009 and that it joined the Veracross family in 2023.checked 8 Oct 2026
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