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SchoolPost

SchoolPost is a communications hub for schools, parents, staff, and pupils, bringing email, SMS, secure message history, and online reply and consent forms t…

Place
#16 of 29
Score
6.4
SchoolPost's website

What SchoolPost is

SchoolPost is a communications hub for schools, parents, staff, and pupils, bringing email, SMS, secure message history, and online reply and consent forms together. Schools can direct messages to classes, groups, individual students, parents, or staff. Staff can check replies and send reminders to people who have not responded; teachers can send SMS while away on school trips. Messages from different staff can be combined into daily or weekly summary emails. Parents can choose contact preferences, filter messages by child, reply online, and submit forms. Schools can make exam results available online, and a secure mailbox provides access to sensitive messages and a communication history. SchoolPost integrates with existing systems and school MIS/SIS providers. Firefly says it requires little work to set up and maintain. The service is available on Android, iOS, and web, with pricing on request. Firefly says student personal data is not used for marketing; its product privacy policy says records are deleted within 30 days after customer engagement ends, while customers control record lifecycles during the engagement.

Good

  • Combines email, SMS, message history, and online forms.
  • Staff can track replies and send targeted reminders.
  • Parents can filter messages by child.
  • Integrates with existing systems and MIS/SIS providers.

Watch out

  • Pricing is available on request.
  • Voice messaging is not supported.
  • Records are deleted within 30 days after engagement ends.

Who it suits

SchoolPost is intended for schools that need to communicate with parents, staff, and pupils through multiple channels. It suits parents who want child-specific message filtering, online replies, forms, or access to school information.

Verdict

SchoolPost brings school messages, replies, forms, and exam results into one communications service. Schools considering it should check the pricing and how its record-retention terms fit their needs.

The facts

Each one read from SchoolPost's own pages, with the date it was checked.

What it does

Channels
It brings together email, SMS, secure online message history, and online reply and consent forms.checked 8 Oct 2026
Channels and forms
It combines email, SMS, secure online message history, and online reply and consent forms.checked 9 Oct 2026
Data retention
Firefly's product privacy policy says records are deleted within 30 days after the customer engagement ends, while customers control record lifecycles during the engagement.checked 8 Oct 2026
Forms and exam results
Parents can reply online, submit forms, and view exam results online.checked 9 Oct 2026
Forms and results
Parents can complete online forms, and schools can make exam results available online.checked 8 Oct 2026
Intended users
The product page presents SchoolPost as a communication service for schools, parents and students.checked 8 Oct 2026
Message summaries
Schools can automatically consolidate messages into daily or weekly email summaries.checked 9 Oct 2026
MIS/SIS integration
SchoolPost integrates with existing systems and MIS data and is described as working with a school's preferred MIS/SIS provider.checked 9 Oct 2026
Offsite messaging
Teachers can send SMS messages while offsite on school trips.checked 9 Oct 2026
Parent features
Parents can filter messages by child and manage preferences for daily or weekly summary emails.checked 9 Oct 2026
Parent preferences
Parents can manage contact preferences, including daily or weekly summary emails, and filter messages by child.checked 8 Oct 2026
Pricing
The product page offers a demo booking and does not state a price.checked 9 Oct 2026
Privacy
Firefly says product information is used to operate, monitor and secure its products, and that student personal data is not used for marketing.checked 8 Oct 2026
Purpose
SchoolPost is a school messaging and communications service for parents, staff and pupils.checked 9 Oct 2026
Replies and reminders
Staff can see who has replied and send targeted reminders.checked 9 Oct 2026
Secure mailbox
Parents can use an online mailbox to access sensitive messages and view their communication history.checked 9 Oct 2026
Setup
Firefly says SchoolPost integrates with existing systems and data and requires very little work to set up and maintain.checked 9 Oct 2026
Support
The SchoolPost page links to Firefly Community for support and quotes a school headteacher describing the support as first class.checked 9 Oct 2026
Targeting
Staff can send messages to classes, groups, individual students, parents and staff.checked 9 Oct 2026
Two-way communication
Staff can monitor replies and send targeted reminders, and parents can reply online.checked 8 Oct 2026

The company

Founded
2009checked 28 Sep 2026
Headquarters
London, United Kingdomchecked 28 Sep 2026
Maker background
Firefly says its founders established the venture as a full-time business in 2009 and that it joined the Veracross family in 2023.checked 8 Oct 2026

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