ScanOrbit
ScanOrbit is a web-based commerce platform for restaurants, cafés, and retail brands in India.
What ScanOrbit is
ScanOrbit is a web-based commerce platform for restaurants, cafés, and retail brands in India. Customers can scan a table QR code to browse a video-led menu and order without installing an app. Staff can follow orders on a kitchen display with course and timing tags, prep-time estimates, and sound and visual alerts. Inventory tools include multi-store stock tracking, low-stock alerts, vendor and purchase-order management, and recipe costing. Loyalty and CRM features cover points, visit streaks, coupons, customer segments, and automated win-back messages. Five AI agents address campaigns, store analytics, customer behavior, market intelligence, and expansion insights. Razorpay is the named payment integration; listed payment methods are UPI, cards, and netbanking, with zero platform commission. ScanOrbit says businesses can export data as a SQL dump bundled with media files. Its privacy policy says it does not store payment card details and uses HTTPS, encrypted database connections, and access controls. The plan is free during launch, with infrastructure and hosting included; paid plans are to be introduced later.
Good
- Customers can order from a QR-code menu without an app.
- Kitchen display includes timing tags and prep-time estimates.
- Inventory tools include purchase orders and recipe costing.
- Supports UPI, cards, and netbanking through Razorpay.
- Business data can be exported with media files.
Watch out
- Paid plans are to be introduced later.
- The listed payment integration is Razorpay.
- The platform is web-based.
Who it suits
ScanOrbit is aimed at restaurants, cafés, and retail brands in India, from single locations to multi-store chains. It may suit operators seeking ordering, kitchen, inventory, and loyalty tools in one web platform.
Verdict
ScanOrbit brings customer ordering, kitchen operations, inventory, and loyalty features together for Indian businesses. Its launch plan is free, but paid plans are planned for later.
Plans and prices
From ScanOrbit's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business | Free | Unlimited stores · white-label ordering · kitchen and KOT printers · custom analytics dashboards · all payment methods · full loyalty and CRM · all five AI agents · dedicated account manager · SLA-backed support · during launch |
| Every plan | Free | All infrastructure and hosting included during launch · Free during launch; page says paid plans will be introduced later |
| Pro | Free | 3 stores · QR and web ordering · kitchen display · advanced analytics · UPI and cards · loyalty and CRM · AI Campaign Agent · priority support · during launch |
| Starter | Free | 1 store · QR ordering · kitchen display · basic analytics · UPI payments · email support · during launch |
The facts
Each one read from ScanOrbit's own pages, with the date it was checked.
What it does
- AI agents
- Five agents cover campaigns, store analytics, customer behaviour, market intelligence and expansion analysis.checked 15 Oct 2026
- Analytics
- Dashboards report revenue, average order value, conversion, product performance, staff efficiency and per-store profit and loss.checked 15 Oct 2026
- API and SDKs
- The official ScanOrbit Commerce OS pages opened for this research do not publish API endpoints, SDK packages or developer documentation.checked 15 Oct 2026
- Commission
- ScanOrbit states that it charges zero platform commission on dine-in, delivery and takeaway orders.checked 15 Oct 2026
- Data export
- The service says customers can export SQL data and a media bundle at any time.checked 15 Oct 2026
- Data portability
- ScanOrbit says customers can export business data as a SQL dump with a bundle of media files.checked 5 Oct 2026
- Data processing
- The privacy policy says business data is stored on Cloudflare infrastructure and ScanOrbit acts as its processor.checked 5 Oct 2026
- Hosting
- The platform is hosted on Cloudflare infrastructure, with ScanOrbit handling deployment, hosting, scaling and updates.checked 15 Oct 2026
- Independent ratings
- No G2, Capterra, GetApp, Software Advice, TrustRadius, Trustpilot or Gartner Peer Insights rating is stated on the official ScanOrbit pages opened.checked 15 Oct 2026
- Intended customers
- ScanOrbit says it serves restaurants, cafés, and retail brands in India, from single locations to multi-store chains.checked 5 Oct 2026
- Inventory
- Inventory tools include multi-store stock tracking, low-stock alerts, vendor and purchase-order management, recipe costing, margin analysis, waste tracking and variance reports.checked 15 Oct 2026
- Kitchen display
- The kitchen display provides a real-time order stream, course and timing tags, preparation estimates, sound and visual alerts, and bump-bar or tablet operation.checked 15 Oct 2026
- Licence
- No open-source licence is stated on the product, terms, privacy or features pages opened.checked 15 Oct 2026
- Limit: future pricing
- All plans are free during launch, but ScanOrbit says paid plans will be introduced later with 60 days' notice.checked 15 Oct 2026
- Limit: gateway fees
- Razorpay payment-gateway fees are separate from ScanOrbit's zero commission and are described as approximately 2%.checked 15 Oct 2026
- Limit: integration breadth
- Razorpay is the only named payment integration on the official features page; no broader integration catalogue is provided there.checked 15 Oct 2026
- Loyalty and CRM
- The loyalty module supports points, visit streaks, coupons, behavioural segments and automated win-back messages.checked 15 Oct 2026
- Multi-store operations
- Operators can centrally manage menus, pricing, hours and staff while pooling inventory and viewing roll-up profit-and-loss reporting.checked 15 Oct 2026
- Ordering
- Customers can scan a table QR code, browse a video-led menu, and order without installing an app.checked 5 Oct 2026
- Payment-card handling
- ScanOrbit says it does not store payment-card details and uses Razorpay for transaction processing.checked 15 Oct 2026
The company
- Company legal name
- The site identifies the maker as ScanOrbit Technologies Pvt. Ltd.checked 15 Oct 2026
- Data ownership
- Terms state that customers retain rights to uploaded customer, order, catalogue and media data and may export it without restriction.checked 15 Oct 2026
- Founded year
- The official pages opened do not state a founding year.checked 15 Oct 2026
- Headquarters
- The contact page lists Bengaluru, Karnataka, India as the company location.checked 15 Oct 2026
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