Routella
Routella turns delivery orders into multi-stop routes, dispatches them to drivers, and provides customers with delivery tracking and notifications.
What Routella is
Routella turns delivery orders into multi-stop routes, dispatches them to drivers, and provides customers with delivery tracking and notifications. It plans routes across drivers and recalculates live ETAs as conditions change. Drivers access their route, navigation, proof-of-delivery tools, and cash collection through a web link, without installing an app. Delivery records can include signatures, GPS-stamped photos, and timestamps. Customers can receive milestone updates and branded tracking links through WhatsApp, SMS, or email. Routella lists 32 platform integrations, a Custom API connector, and manual order entry; it imports orders and sends fulfillment status back to connected systems. Other tools monitor vehicle weight and cargo volume, flag overloads, and support vehicle inspections with photo proof. The free plan is free and covers one driver and 50 orders monthly, but excludes SMS, WhatsApp, and Smart Routing. Growth costs $29 a month and Pro costs $79 a month. Eligible new customers may get a 14-day trial with a card required; applicable tax may also apply after the trial unless canceled. Paid SMS and routing beyond included monthly stops use prepaid options.
Good
- Recalculates live ETAs as the delivery day changes.
- Drivers can use route tools through a link without installing an app.
- Supports delivery proof with signatures, photos, and timestamps.
- Lists 32 integrations, a Custom API connector, and manual entry.
- Tracks cash collected, deposited, and awaiting settlement by driver.
Watch out
- Free plan excludes SMS, WhatsApp, and Smart Routing.
- Growth costs $29 a month.
- Pro costs $79 a month.
- Eligible trials require a card; post-trial charges apply unless canceled.
Who it suits
Routella suits delivery businesses that need to plan routes, dispatch drivers, and keep customers informed. Its listed Growth and Pro audiences are small businesses dispatching daily and high-volume operations or multi-team merchants, respectively.
Verdict
Routella combines route planning and driver dispatch with customer tracking and delivery records. Compare the free-plan exclusions and monthly plan costs with the volume and communication options needed for your operation.
Plans and prices
From Routella's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 1 driver · 50 orders / month · 5 rounds / month · 1 store integration · Email notifications · Multi-language tracking page · No SMS, WhatsApp, or Smart Routing · Free forever |
| Growth | $29 a month | 5 drivers · 1,000 orders / month · Unlimited rounds · All 32 integrations + Custom API · Custom-branded tracking page + shipping labels · WhatsApp self-connect · SMS prepaid wallet · 250 Smart Routing stops/month, then flat packs · Email support · Month-to-month; 14-day trial for eligible new customers, card required; then $29/month plus applicable tax unless canceled before trial ends |
| Pro | $79 a month | Unlimited drivers, orders, and rounds · All 32 integrations + Custom API · Custom-branded tracking page + shipping labels · WhatsApp self-connect · 500 Routella WhatsApp conversations/month · 2 extra WhatsApp numbers · SMS prepaid wallet · 1,000 Smart Routing stops/month, then flat packs · Priority support · Month-to-month; 14-day trial for eligible new customers, card required; then $79/month plus applicable tax unless canceled before trial ends |
The facts
Each one read from Routella's own pages, with the date it was checked.
What it does
- Capacity and inspections
- Features include vehicle cargo weight and volume monitoring, overload warnings, and driver vehicle inspection checklists with photo proof.checked 3 Oct 2026
- Cash on delivery
- The product tracks cash collected, deposited, and waiting by driver, and supports one-tap settlement.checked 3 Oct 2026
- Customer updates
- Delivery milestone updates and branded live-tracking links can be sent through WhatsApp, SMS, or email.checked 3 Oct 2026
- Data retention
- The security page lists retention periods including 24 hours for driver GPS location, 90 days for public tracking-page view logs, and five years for orders and completed rounds.checked 3 Oct 2026
- Driver access
- Drivers use a web link for their route, navigation, proof of delivery, and cash collection, with no app installation required.checked 3 Oct 2026
- Integrations
- Routella lists 32 platform integrations, a Custom API connector, and manual order entry; it imports orders and writes fulfillment status back to connected systems.checked 3 Oct 2026
- Intended customers
- The pricing page describes Growth as for small businesses dispatching daily and Pro as for high-volume operations and multi-team merchants.checked 3 Oct 2026
- Proof of delivery
- Drivers can record signatures, GPS-stamped photos, and timestamps for deliveries.checked 3 Oct 2026
- Security
- Routella states that endpoints use HTTPS with TLS 1.2 or later, database storage is AES-256 encrypted, and connected-platform credentials receive field-level AES-256-GCM encryption.checked 3 Oct 2026
- Support
- Routella offers email support on Growth, priority support on Pro, and lists [email protected] as its contact address.checked 3 Oct 2026
- Usage limits
- The Free plan excludes SMS sending, WhatsApp, and Smart Routing; paid SMS uses a prepaid wallet, and routing beyond included monthly stops uses prepaid flat packs.checked 3 Oct 2026
- What it does
- Routella turns delivery orders into multi-stop routes, dispatches them to drivers, and provides customer delivery tracking and notifications.checked 3 Oct 2026
The company
- Company and location
- Routella says it is built and operated by Routella, LLC, a Delaware company serving delivery businesses worldwide, with a listed address in Newark, Delaware.checked 3 Oct 2026
- Headquarters
- 131 Continental Dr, Suite 305, Newark, DE 19713, United Stateschecked 28 Sep 2026
Money
- Route planning
- The product optimizes multi-stop routes across drivers and recalculates live ETAs as the day changes.checked 3 Oct 2026
Alternatives to Routella
- 1
Route4Me
Free planAndroidiOSWebAPI8.2From $79.99 a year - 2
Crisphive
Free planAndroidiOSWebAPI8.1From $79 a month - 3
Drivant
Free planAndroidiOSWebAPI8.0From $29 a month - 4
Routific
Free planAndroidiOSWebAPI8.0From $150 a month - 5
Loop Route Planner
Free planAndroidiOSWeb7.9From $79.90 a year - 6
Zeo Route Planner
Free planAndroidiOSWebAPI7.9From $4.99 a month