Revers.io

What Revers.io is

Revers.io is a cloud platform for managing after-sales service and reverse logistics. It gives customers a self-service portal to open return or repair cases and follow their progress, while teams get a unified view of case activity. Returns operations cover shipping, payment, refunds, and documents; workflow tools can automate labels, partner coordination, refunds, and document sharing through configurable no-code rules. Repair management includes warranties, service plans, quotes, spare parts, interventions, assignments, and service reports. Second-life tools direct returned products to resale, repair, stores, recovery partners, or other destinations based on product information and business rules. Dashboards show after-sales KPIs, real-time alerts, and reports. The platform connects retailers with carriers, suppliers, repair partners, and other providers, and lists technology partners including Salesforce, SAP, Microsoft Dynamics, MuleSoft, Microsoft Azure, Stripe, Luzmo, and Shippingbo. Its API uses REST and JSON request and response bodies for server-to-server calls. Revers.io serves B2C and B2B retailers, marketplaces, manufacturers, and repairers. Pricing is available on request, with prospective customers invited to book a demo.