ReturnLogic

C tier on Returns Management SoftwareScore 6.8 · #10 of 30

Android app: Not listed
Free plan: Yes
Runs on: api, Web

returnlogic.com

Summary

ReturnLogic is returns management software for retailers that want to automate returns and use return data in business decisions. Its branded self-service returns center lets shoppers request refunds, store credit, exchanges, gift returns, or warranty service. Merchants can automate return policies and workflows, including approval and processing of refunds or exchanges while a package is in transit. The platform tracks return location and status, as well as the condition of products when they come back. Analytics include custom dashboards, filters, SKU-level insights, customer scoring, and exports in CSV, JSON, or Excel. ReturnLogic supports Shopify and BigCommerce merchants, with APIs and webhooks for custom connections. Listed partners and integrations include Gorgias, EasyPost, Freshworks, Gladly, Happy Returns, and ShipBob. Its Happy Returns partnership provides access to nearly 10,000 box-free return locations across the U.S. The Usage Based plan has no subscription or platform fees and bills from $3.90 to $0.25 per return. Enterprise pricing is custom. The maker targets high-growth retailers and scaling ecommerce brands, and says the software is not a 3PL, ERP, warehouse management tool, or shipping carrier.

Who it is for

It suits high-growth retailers and scaling ecommerce brands using Shopify or BigCommerce that need self-service returns and return analytics. Retailers needing a 3PL, ERP, warehouse management tool, or shipping carrier should look elsewhere.

What is good

Shoppers can choose refunds, credit, exchanges, gifts, or warranties.
Automates return policies and workflows.
Tracks return status and returned product condition.
Offers custom dashboards and SKU-level insights.
Supports APIs and webhooks for custom connections.

What to know first

No free trial is offered.
Subscriptions use a 12-month contract.
Not a 3PL, ERP, warehouse tool, or carrier.

Verdict

ReturnLogic brings return requests, workflow automation, tracking, and analytics into one platform. Its Usage Based plan charges per return, while Enterprise pricing is custom; the maker does not offer a free trial.

ReturnLogic plans and pricing

All plans

Usage Based Free Ranging from $3.90 to $0.25 per return No subscription or platform fees · No overages · Advanced reporting with custom dashboards · Instant exchanges and bonus credit · Disposition management · Automated rules and policies returnlogic.com · 7 Oct 2026

Enterprise Not published Custom Includes everything in Usage Based · Dedicated success manager · Prioritized support · Quarterly returns reports and review meetings · White label domains · Complete returns portal customization · Dedicated returns analyst returnlogic.com · 7 Oct 2026

Compared on returns management software

Free plan: Noreturnlogic.com
Self-serve return portal: Yesreturnlogic.com
Exchange workflows: Yesreturnlogic.com
Return label support: Yesreturnlogic.com
Automated refunds: Yesreturnlogic.com
Inspection workflows: Yesreturnlogic.com
Warehouse routing: Yesreturnlogic.com

Facts

Purpose: ReturnLogic provides returns management software to help retailers manage and automate returns, scale operations, and use returns data for business decisions.returnlogic.com · 7 Oct 2026
Shopper experience: The platform offers a branded, self-service returns center with options including refunds, store credit, exchanges, gift returns, and warranties.returnlogic.com · 7 Oct 2026
Automation: Merchants can automate return policies and workflows, including approval and processing of refunds or exchanges when a package is in transit.returnlogic.com · 7 Oct 2026
Returns visibility: ReturnLogic tracks the location and status of returns and the condition of products when they come back.returnlogic.com · 7 Oct 2026
Analytics: Its analytics features include custom dashboards, filters, SKU-level insights, customer scoring, and exportable CSV, JSON, or Excel data.returnlogic.com · 7 Oct 2026
Integrations: The platform currently supports Shopify and BigCommerce merchants and offers APIs and webhooks for custom connections.returnlogic.com · 7 Oct 2026
Partner integrations: The maker lists Gorgias, EasyPost, Freshworks, Gladly, Happy Returns, and ShipBob among its partners or integrations.returnlogic.com · 7 Oct 2026
Happy Returns: ReturnLogic says its Happy Returns partnership provides access to nearly 10,000 box-free return locations across the U.S.returnlogic.com · 7 Oct 2026
Target customers: ReturnLogic describes its target customers as high-growth retailers and scaling ecommerce brands.returnlogic.com · 7 Oct 2026
Support: The pricing page lists live support for plans and prioritized support for Enterprise.returnlogic.com · 7 Oct 2026
Contract terms: The pricing page says subscriptions use a 12-month contract billed annually or monthly, with auto-renewal and at least 30 days’ notice for non-renewal.returnlogic.com · 7 Oct 2026
Trial availability: The maker states that it currently does not offer a free trial and directs prospective customers to a product preview or demo.returnlogic.com · 7 Oct 2026
Privacy: ReturnLogic says it does not sell personal information to third parties or transfer personal information between its customers.returnlogic.com · 7 Oct 2026
Limitations: ReturnLogic states that it is not a 3PL, ERP, warehouse management tool, or shipping carrier.returnlogic.com · 7 Oct 2026