ReturnLogic

What ReturnLogic is

ReturnLogic is returns management software for retailers that want to automate returns and use return data in business decisions. Its branded self-service returns center lets shoppers request refunds, store credit, exchanges, gift returns, or warranty service. Merchants can automate return policies and workflows, including approval and processing of refunds or exchanges while a package is in transit. The platform tracks return location and status, as well as the condition of products when they come back. Analytics include custom dashboards, filters, SKU-level insights, customer scoring, and exports in CSV, JSON, or Excel. ReturnLogic supports Shopify and BigCommerce merchants, with APIs and webhooks for custom connections. Listed partners and integrations include Gorgias, EasyPost, Freshworks, Gladly, Happy Returns, and ShipBob. Its Happy Returns partnership provides access to nearly 10,000 box-free return locations across the U.S. The Usage Based plan has no subscription or platform fees and bills from $3.90 to $0.25 per return. Enterprise pricing is custom. The maker targets high-growth retailers and scaling ecommerce brands, and says the software is not a 3PL, ERP, warehouse management tool, or shipping carrier.