Reliance Corrective Action

What Reliance Corrective Action is

Reliance Corrective Action is CAPA software for organizations handling quality issues, nonconformances, customer complaints, and audit findings. Its root-cause toolkit includes guided fishbone diagrams, Pareto charts, and 5 Whys analysis, alongside recommendations and data-driven analysis intended to help identify causes. Real-time dashboards surface quality data and risk, while Reliance’s Risk Management app tracks and calculates risk with trend analysis and predictive analytics. Corrective Action connects with Reliance Document Control, Audit Management, and Life Sciences Compliance, and the platform supports ERP, CRM, PLM, and MES integrations through standard methods and REST APIs. It is described as a cloud-native SaaS platform with mobile access and offline work that synchronizes records when a connection returns. The platform states that it offers encryption in transit and at rest, role-based controls, SSO/LDAP, and disaster recovery protocols. Compliance support includes ISO 9001 and FDA 21 CFR Part 11, with electronic signatures and audit trails. Pricing is available on request.