ReferWell Connect

What ReferWell Connect is

ReferWell Connect is a web-based scheduling platform for healthcare teams that coordinates referrals and patient appointments. It can identify members with care gaps, match them with in-network providers based on clinical need, availability, location, or preference, and schedule an appointment during the same interaction. Worklists help care coordination teams focus on patients and members needing attention, while real-time provider directory data supports matching. Connect tracks referral status, confirmations, and outcomes, and flags outstanding needs such as prior authorization requests. ReferWell describes the platform as EHR agnostic and says it integrates with electronic health or medical record providers. The company says most organizations are live within 30–60 days with dedicated implementation support. It also describes HIPAA-compliant infrastructure and enterprise-grade security and data protection. Ongoing support includes performance reviews, campaign analysis, and strategic planning. Connect is intended for provider and health plan teams, including provider groups, FQHCs, ACOs, health systems, and care coordination teams. Pricing is available on request.