RDS360
RDS360 is delivery software for restaurant and last-mile delivery operations, with dispatch, ordering, driver, and payment tools.
What RDS360 is
RDS360 is delivery software for restaurant and last-mile delivery operations, with dispatch, ordering, driver, and payment tools. Dispatch features include second-by-second driver location, automatic recovery when phones lose signal, AI routing, and a live demand heat map. Customers can order through native iOS and Android apps or a responsive web ordering site, with tracking, reordering, loyalty rewards, gift cards, and group ordering. Driver apps include turn-by-turn navigation, demand maps, voice guidance, and photo or signature delivery proof. Listed payment integrations include Stripe Connect, Stripe Issuing, Authorize.net, PayPal/Venmo, Zelle, and cash. Marketplace integrations include DoorDash, Uber Eats, Grubhub, ChowNow, and KitchenHub; DoorDash Drive and Uber Direct are listed for overflow courier work. Payment processing, SMS and voice, maps, and notifications are billed directly by providers at cost. Restaurant delivery and local retail are live; grocery and local services are on the roadmap. The security page says communications use TLS 1.2 or higher and stored customer data and backups use AES-256 encryption; SOC 2 Type II is planned, and RDS360 is not yet certified.
Good
- Offers second-by-second driver location and AI routing
- Customer ordering supports web and native mobile apps
- Stripe Connect supports automated restaurant and driver payouts
- Plans include multiple levels of support
Watch out
- Plans add a per-order fee
- Provider costs for payments, messaging, maps, and notifications are extra
- SOC 2 Type II is planned; RDS360 is not yet certified
Who it suits
RDS360 suits restaurants, marketplaces, and delivery businesses managing orders, dispatch, and drivers across apps or the web. Its features also cover local retail delivery, which the site says is live.
Verdict
RDS360 covers dispatch, customer ordering, driver tools, and listed marketplace and payment integrations. Review the per-order and provider charges, and note that SOC 2 Type II certification is not yet in place.
Plans and prices
From RDS360's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Restaurant | $49 a month | Single restaurant · single address · standard integrations · email support · + $0.75 per order |
| Starter | $99 a month | One delivery area · unlimited restaurants · priority email + setup support · + $0.75 per order |
| Growth | $249 a month | Unlimited delivery areas · unlimited restaurants · priority phone support · + $0.60 per order |
| Enterprise | $899 a month | White-label · custom integrations + API access · dedicated account manager · 24/7 support · + $0.50 per order (volume) |
The facts
Each one read from RDS360's own pages, with the date it was checked.
What it does
- Compliance
- The security page says SOC 2 Type II is planned and RDS360 is not yet certified.checked 7 Oct 2026
- Customer ordering
- Customers can order through native iOS and Android apps or a responsive web ordering site, with tracking, reordering, loyalty rewards, gift cards, and group ordering.checked 7 Oct 2026
- Dispatch
- Its dispatch features include second-by-second driver location, automatic recovery when phones lose signal, AI routing, and a live demand heat map.checked 7 Oct 2026
- Driver tools
- Driver apps include turn-by-turn navigation, a demand heat map, photo and signature delivery proof, and voice guidance.checked 7 Oct 2026
- Integrations
- The site lists payment integrations including Stripe Connect, Stripe Issuing, Authorize.net, PayPal/Venmo, Zelle, and cash.checked 7 Oct 2026
- Intended users
- The site presents RDS360 for restaurants, marketplaces, and delivery businesses, and says restaurant delivery and local retail are live while grocery and local services are on the roadmap.checked 7 Oct 2026
- Marketplaces and couriers
- Listed marketplace integrations include DoorDash, Uber Eats, Grubhub, ChowNow, and KitchenHub; overflow courier integrations include DoorDash Drive and Uber Direct.checked 7 Oct 2026
- Payments
- Stripe Connect supports automated restaurant and driver payouts, and Stripe Issuing can provide debit cards for driver earnings.checked 7 Oct 2026
- Payment security
- The security page says Stripe handles payment processing, full card numbers are not stored on RDS360 servers, and Stripe tokenizes card data.checked 7 Oct 2026
- Pricing limits
- Plans charge a platform fee plus a per-order fee; the site says payment processing, SMS/voice, maps, and notifications are billed directly by providers at cost.checked 7 Oct 2026
- Product
- RDS360 describes itself as delivery software for restaurant and last-mile delivery operations.checked 7 Oct 2026
- Security
- The security page says client-server communications use TLS 1.2 or higher and stored customer data and backups use AES-256 encryption.checked 7 Oct 2026
- Support
- Support varies by plan: Restaurant includes email support, Starter priority email and setup support, Growth priority phone support, and Enterprise 24/7 support with a dedicated account manager.checked 7 Oct 2026
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