Pulse SMS
Pulse SMS provides two-way business texting from a business number, with shared team inboxes and carrier registration support.
What Pulse SMS is
Pulse SMS provides two-way business texting from a business number, with shared team inboxes and carrier registration support. Pulse says it handles brand and campaign registration for 10DLC end-to-end, and enforces TCPA-compliant opt-in and opt-out tracking across uses of the number. Teams can use named inboxes such as Support or Sales alongside personal lines. The service includes an address book, campaign segments and CSV list import; conversations support delivery receipts and reusable templates with media. Users can send a PulsePay payment link in a message thread. The mobile app supports SMS and MMS, broadcasts, saved replies, delivery tracking, offline message queueing and biometric app lock. The inbox syncs across Android, iOS and web, while numbers are managed on the web and the app requires an existing Pulse account. Pulse is listed in the Zoom and Webex marketplaces; Microsoft Teams is marked as coming soon. Pricing is on request. Pulse says its platform uses TLS, point-to-point encryption in flight and tokenized card data, and uses a PCI DSS Level 1 payment processor.
Good
- Shared named inboxes can sit alongside personal lines.
- Pulse handles 10DLC brand and campaign registration.
- Includes contact segments and CSV list import.
- Mobile app supports SMS, MMS and offline queueing.
- Listed in Zoom and Webex marketplaces.
Watch out
- Pricing is available on request.
- Mobile app requires an existing Pulse account.
- Numbers are provisioned or managed on the web.
- Microsoft Teams integration is marked coming soon.
Who it suits
Pulse SMS may suit businesses that need shared handling of customer text conversations, contact lists and payment links. Teams should be prepared to manage numbers on the web and use an existing Pulse account for the mobile app.
Verdict
Pulse SMS combines shared business texting, carrier registration, contact tools and payment links across mobile and web. Its account requirement and web-based number management are important considerations for teams planning deployment.
The facts
Each one read from Pulse SMS's own pages, with the date it was checked.
What it does
- 10DLC registration
- The product page says Pulse handles carrier brand and campaign registration end-to-end.checked 9 Oct 2026
- Account requirement
- The mobile app works with an existing Pulse account, and numbers are provisioned or managed on the web.checked 9 Oct 2026
- Carrier registration
- Pulse says it handles brand and campaign registration with carriers end-to-end.checked 9 Oct 2026
- Consent controls
- Pulse says TCPA-compliant opt-in and opt-out tracking is enforced across uses of the number.checked 9 Oct 2026
- Contacts
- Pulse SMS includes an address book with campaign segments and CSV import.checked 9 Oct 2026
- Contacts and lists
- The product includes a native address book, campaign segments, and CSV list import.checked 9 Oct 2026
- Integrations
- PulseSMS is listed as live in the Zoom App Marketplace and Webex App Hub; Microsoft Teams is marked coming soon.checked 9 Oct 2026
- Messaging tools
- The product page describes two-way conversations with delivery receipts and reusable templates with media.checked 9 Oct 2026
- Mobile and web
- Pulse SMS offers mobile and web apps with an inbox synced across them.checked 9 Oct 2026
- Mobile features
- The Google Play listing says the app supports SMS and MMS, broadcast campaigns, saved replies, delivery tracking, offline message queueing, and biometric app lock.checked 9 Oct 2026
- Pricing
- The product page invites organizations to schedule a demo and does not state a price.checked 9 Oct 2026
- Pricing availability
- The Pulse SMS product page invites visitors to schedule a demo and does not state a price or plan.checked 9 Oct 2026
- Privacy
- Pulse says it does not sell personal data and does not sell, rent, or share mobile information or SMS opt-in consent for third-party marketing.checked 9 Oct 2026
- Purpose
- Pulse SMS provides two-way business texting from a business number, with shared team inboxes and carrier-compliant 10DLC registration.checked 9 Oct 2026
- Security
- Pulse's security page says its platform uses TLS, point-to-point encryption in flight, tokenized card data, and a PCI DSS Level 1 payment processor.checked 9 Oct 2026
- Shared inboxes
- Teams can use named shared inboxes, such as Support or Sales, alongside personal lines.checked 9 Oct 2026
- Support
- Pulse offers email support at [email protected] and says most requests are answered the same day.checked 9 Oct 2026
- Text-to-pay
- Users can send a PulsePay payment link directly in a messaging thread.checked 9 Oct 2026
- What it does
- Pulse SMS provides two-way business texting with shared team inboxes, contact lists, carrier-compliant 10DLC registration, and text-to-pay.checked 9 Oct 2026
The company
- Company
- The company describes Pulse as a platform for businesses to unify voice communications and payments.checked 9 Oct 2026
- Headquarters
- Fort Myers, Florida, United Stateschecked 28 Sep 2026
- Team inboxes
- Teams can use named shared inboxes such as Support or Sales alongside personal lines.checked 9 Oct 2026
Where it runs
- Platforms
- PulseSMS is available as a web app, on iOS and Android, and within Zoom and Webex.checked 9 Oct 2026
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