PropertyMe Tenant Access
PropertyMe Tenant Access is a tenant portal for checking tenancy details and handling common rental tasks.
What PropertyMe Tenant Access is
PropertyMe Tenant Access is a tenant portal for checking tenancy details and handling common rental tasks. Tenants can view payments, pending invoices, maintenance, inspections and other information, submit maintenance requests with details, and follow their status. The portal also lets tenants message their Property Manager, with messages entering the PropertyMe portfolio. MePay supports rent and invoice payments, including one-off payments and recurring payment automation. Which screens tenants see depends on the agency’s PropertyMe plan; MePay account details entered by tenants are not shared with the agency. Tenants can use a web browser on a computer or PropertyMe’s mobile app. The listed compatible systems are iOS 13.01 or later and Android 9 or later. PropertyMe lists integrations such as Xero, REI Forms, Inspection Manager and SyncEzy connections. Customer data is encrypted in transit and at rest using 256-bit SSL encryption, according to PropertyMe. The company began in 2013 and is headquartered in Sydney, Australia.
Good
- View payments, invoices, maintenance and inspections
- Submit maintenance requests and track their status
- MePay supports recurring and one-off payments
- Available through web, iOS and Android
- Customer data uses 256-bit SSL encryption
Watch out
- Paid service with no free plan
- Agency plan affects the screens tenants see
- No computer app; computer access uses a browser
Who it suits
It suits tenants who want to view tenancy details, make payments, submit maintenance requests or contact their Property Manager. It is available in a browser and through mobile apps for compatible iOS and Android systems.
Verdict
Tenant Access brings tenancy information, maintenance requests, messaging and payments into one portal.
Plans and prices
From PropertyMe Tenant Access's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | — | Trust accounting platform · Unified inbox for email, SMS and chat · Tasks, jobs and inspections · Owner and tenant app with web portal · MePay Direct Debit |
| Standard | — | Paperless inspections · 360° inspection photos · Task automation with checklists · Lease renewals · Bank feeds · Xero integration |
| Advanced | — | Reply with AiMe · AiMe Comply · Bills AI · API read access |
| Premier | — | Group reporting · Dedicated email domain |
The facts
Each one read from PropertyMe Tenant Access's own pages, with the date it was checked.
What it does
- Computer access
- PropertyMe support says there is no Tenant Access app for computers, but tenants can use it in a web browser.checked 30 Sep 2026
- Integrations
- PropertyMe lists integrations including Xero, REI Forms, Inspection Manager, and SyncEzy connections.checked 30 Sep 2026
- Intended users
- PropertyMe describes Tenant Access as a portal made for tenants.checked 30 Sep 2026
- Maintenance
- Tenants can submit maintenance requests with details and monitor their status in Tenant Access.checked 30 Sep 2026
- MePay
- MePay supports rent and invoice payments, recurring payment automation, and one-off payments through Tenant Access; the agency’s PropertyMe plan affects the screens tenants see.checked 30 Sep 2026
- Messaging
- Tenants can message their Property Manager, and messages go into the PropertyMe portfolio.checked 30 Sep 2026
- Privacy
- MePay account details entered by tenants are not shared with the agency.checked 30 Sep 2026
- Security
- PropertyMe says customer data is encrypted in transit and at rest using 256-bit SSL encryption.checked 30 Sep 2026
- Support
- PropertyMe lists a Knowledge Base, email support, support tickets, live chat, callbacks, online training, and a user community as support options.checked 30 Sep 2026
- Tenancy information
- The portal can show payments, pending invoices, maintenance, inspections, and other tenancy information.checked 30 Sep 2026
- Tenant portal
- Tenant Access is a desktop portal for tenants to view information about their tenancy.checked 30 Sep 2026
The company
- Founded
- 2013checked 28 Sep 2026
- Headquarters
- Sydney, Australiachecked 28 Sep 2026
- Maker background
- PropertyMe says it began in 2013 and its head office is in Sydney, Australia.checked 30 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
Where it runs
- Mobile app
- PropertyMe says its mobile app is available from the Apple App Store and Google Play.checked 30 Sep 2026
- Mobile OS support
- The PropertyMe tenant app support page lists iOS 13.01 or later and Android 9 or later as compatible systems.checked 30 Sep 2026
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