Pro-Temp
Pro-Temp is a web-based, multi-tenant temperature monitoring service for regulated facilities such as pharmacies, clinical laboratories, biotech research lab…
What Pro-Temp is
Pro-Temp is a web-based, multi-tenant temperature monitoring service for regulated facilities such as pharmacies, clinical laboratories, biotech research labs, food and pharmaceutical cold-chain operations, and data centers. It ingests sensor data continuously and displays real-time dashboards with threshold alerts, severity levels, dwell time, and email notifications. Pro-Lab sensors arrive preconfigured and are described as producing a first data point in under five minutes without firmware flashing. Measurements are INSERT-only, while an audit log records user attribution and reasons for changes. The service tracks calibration status and certificate information for each device and sends overdue alerts; customers provide the calibration vendor. Reports cover up to 90 days and export to CSV, and a root-cause-analysis workflow documents excursions and corrective actions. Multiple sites and organizations use six roles with location dashboards. Starter costs $79 /mo for up to five devices, Professional $149 /mo for up to 15, and Enterprise $299+ /mo for unlimited devices.
Good
- Continuous monitoring and live dashboards
- Severity and dwell-time alerts
- Calibration tracking with overdue alerts
- CSV reports for inspectors
- Multi-site dashboards and roles
Watch out
- Reports cover only up to 90 days
- Customers provide calibration vendors
- HL7 and FHIR push are unavailable
- Device hardware has a one-time charge
Who it suits
It suits regulated facilities needing continuous temperature monitoring, alerts, calibration records, and audit trails. Organizations managing multiple sites can use location dashboards and role controls.
Verdict
Pro-Temp combines sensor monitoring, alerts, audit records, calibration tracking, and excursion workflows for regulated operations. Buyers should account for device charges, report limits, and the absence of HL7 or FHIR push.
Plans and prices
From Pro-Temp's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $79 a month | Up to 5 devices · Core monitoring + alerts · Audit log + calibration tracking · Email support · Devices $14/mo each ($24/mo ultra-low) · One-time device hardware charge · $79 /mo |
| Professional | $149 a month | Up to 15 devices · Everything in Starter · Advanced QC + RCA workflow · Priority support · Devices $14/mo each ($24/mo ultra-low) · One-time device hardware charge · $149 /mo |
| Enterprise | $299 a month | Unlimited devices · Everything in Professional · Audit-trail exports + multi-site dashboards · SSO + on-prem option (roadmap) · Dedicated account manager · Custom pricing above 100 devices · $299+ /mo |
The facts
Each one read from Pro-Temp's own pages, with the date it was checked.
What it does
- Audit trail
- Measurements are INSERT-only, with an audit log recording user attribution and reasons for changes.checked 7 Oct 2026
- Calibration
- Pro-Temp tracks per-device calibration status and certificate information and provides automated overdue alerts; customers bring their own calibration vendor.checked 7 Oct 2026
- Compliance claims
- The software is described as designed to support 21 CFR Part 11, CLIA Computer Systems requirements, ISO 13485 record-keeping, and cGMP record-keeping; the maker says the software is not separately ISO 13485 certified.checked 7 Oct 2026
- Integrations and API
- The FAQ says Pro-Temp does not push HL7 or FHIR, CSV export supports downstream systems, and a public REST API is on the Premium roadmap.checked 7 Oct 2026
- Monitoring and alerts
- The product provides continuous data ingest, real-time dashboards, sub-minute alerting, and threshold alerts with severity levels and dwell time; email alerts are available today.checked 7 Oct 2026
- Multi-site access
- Pro-Temp supports multiple sites and organizations, with six roles and per-location dashboards and reports.checked 7 Oct 2026
- Purpose
- Pro-Temp is a multi-tenant temperature monitoring SaaS for regulated facilities, including pharmacies, clinical laboratories, biotech research labs, food cold-chain operations, pharmaceutical cold chain, and data centers.checked 7 Oct 2026
- RCA workflow
- The product includes a structured root-cause-analysis workflow for documenting temperature excursions and corrective actions.checked 7 Oct 2026
- Reports and limits
- Summary and detailed reports cover up to 90 days, with CSV export for inspectors.checked 7 Oct 2026
- Security
- The maker says data is hosted in an AWS US region via Supabase, protected by per-organization row-level security, and encrypted at rest with AES-256 and in transit with TLS 1.2+.checked 7 Oct 2026
- Sensor setup
- Pro-Lab sensors ship preconfigured for the account and are described as reaching their first data point in under five minutes, without firmware flashing.checked 7 Oct 2026
- Support and escalation
- Starter includes email support, Professional includes priority support, and Enterprise includes a dedicated account manager; SMS and phone-call escalation are on the roadmap.checked 7 Oct 2026
The company
- Headquarters
- The product page footer lists 1305 Blue Ridge Dr. Unit 101, Georgetown TX 78626.checked 7 Oct 2026
- Maker
- Pro-Temp is built by Pro-Lab Diagnostics USA, which the product page describes as a 25-year ISO 13485 IVD manufacturer.checked 7 Oct 2026
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