Pro-cess
Pro-cess is web software for running events and catering from enquiry through event day and post-event invoicing.
What Pro-cess is
Pro-cess is web software for running events and catering from enquiry through event day and post-event invoicing. It handles menu quotes, deposits, staff rotas, equipment checklists, supplier orders, and billing. Menu packages can be priced per head, with totals changing when headcount changes and dietary variations added as options. A drag-and-drop diary, customer history, online booking, quotes, invoices, SMS and email messaging, and route optimisation support daily work. Staff are assigned to event jobs, and schedule changes sync to their devices. Integrations include Stripe, GoCardless, SumUp, Xero, Google Calendar, Twilio, and Google Maps; QuickBooks is available through the optional Procurement module. REST API access starts on Professional plans. Data is hosted in AWS London, encrypted in transit and at rest, isolated between tenants, and backed up daily. New accounts receive a 14-day Professional-tier trial without a credit card. Starter costs £3,030,025 a month; Professional costs £9,090,075 a month.
Good
- Menu quoting with dietary options
- Staff rotas sync changes
- Quotes, invoices, and bookings
- Route optimisation included
- 14-day trial without credit card
Watch out
- Starter limits appointments to 500 monthly
- REST API requires Professional or higher
- No free plan
Who it suits
It is aimed at UK businesses handling corporate catering, weddings, private dining, and mobile bar hire. Teams coordinating menus, staffing, suppliers, bookings, and invoices can use its web and mobile layouts.
Verdict
Pro-cess combines event planning, catering workflows, scheduling, payments, and invoicing in one web service. Its plan limits and paid pricing should be checked against team size and appointment volume.
Plans and prices
From Pro-cess's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Professional | — | Up to 3 users · Unlimited appointments · 100 SMS messages/month · 3 mailboxes · 40 AI generations/month · 5 email campaigns/month · Monthly or annually |
| Starter | — | Up to 2 users · 500 appointments/month · 50 SMS reminders/month · 2 email campaigns/month · 15 AI generations/month · Monthly or annually |
The facts
Each one read from Pro-cess's own pages, with the date it was checked.
What it does
- API
- REST API access for customers, appointments, invoices, and more is available on Professional plans and above.checked 4 Oct 2026
- Audience
- The events and catering offering is described for UK businesses handling corporate catering, weddings, private dining, and mobile bar hire.checked 4 Oct 2026
- Core features
- The product includes a drag-and-drop diary, quotes and invoices, customer history, online booking, SMS and email messaging, and route optimisation.checked 4 Oct 2026
- Integrations
- Named integrations include Stripe, GoCardless, SumUp, Xero, QuickBooks through the optional Procurement module, Google Calendar, Twilio, and Google Maps.checked 4 Oct 2026
- Limits
- The Starter plan includes 500 appointments per month, while Professional and Business list unlimited appointments; reaching a usage limit prevents creating more items of that type until the next billing period.checked 4 Oct 2026
- Mobile access
- Pro-cess describes four mobile layouts and says it is PWA-ready for installation to a device home screen.checked 4 Oct 2026
- Payment security
- Pro-cess says it does not store card numbers, CVVs, or full bank-account numbers on its infrastructure, with payment details handled through hosted payment providers.checked 4 Oct 2026
- Purpose
- Pro-cess manages events and catering operations from enquiry through event day, including menu quoting, deposits, staff rotas, kit checklists, supplier orders, and post-event invoicing.checked 4 Oct 2026
- Quoting
- Menu packages can be quoted per head, with totals updating when headcount changes and optional dietary variations offered as add-ons.checked 4 Oct 2026
- Scheduling
- The product supports event staff rotas, assigns team members to event jobs, and syncs last-minute changes to staff devices.checked 4 Oct 2026
- Security and hosting
- Pro-cess says production data is hosted on AWS in London, encrypted in transit and at rest, and isolated between tenants; it also describes daily backups and UK GDPR compliance.checked 4 Oct 2026
- Support
- The company says its support team is UK-based and that users reach a person familiar with the product.checked 4 Oct 2026
The company
- Headquarters
- Doncaster, United Kingdomchecked 28 Sep 2026
Money
- Trial
- New accounts receive a 14-day trial with Professional-tier features and no credit card required.checked 4 Oct 2026
