PIE by First Delivery
The facts below are what the maker publishes about PIE by First Delivery, checked and dated. Our editors have not written about it yet.
Plans and prices
From PIE by First Delivery's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Lite | $29.95 a month | Nationwide 3P fleets · live human chat support for stores · live delivery tracking · pre-built order integrations · driver app · proof of delivery · marketplace order POS integration, online ordering, and SMS marketing not available · $29.95/month, plus $0.25 per delivery and plus $0.25 per delivery for external drivers |
| Pro | $149.95 a month | Nationwide 3P and catering fleets · store and customer chat support · branded live tracking · driver app · proof of delivery · refunds · cash-on-delivery orders · review and marketing tools · web dashboard · diner profiles · driver scheduling · add-ons: POS integration $50/month/location, online ordering $50/month/location, SMS marketing $50/month/location + $0.05 per text · $149.95/month, plus $0.25 per delivery and plus $0.25 per delivery for external drivers |
The facts
Each one read from PIE by First Delivery's own pages, with the date it was checked.
What it does
- API
- First Delivery provides a REST API, real-time webhooks for order and driver updates, and dedicated developer support.checked 7 Oct 2026
- Customer experience
- PIE offers branded live order tracking, loyalty enrollment, direct-order promotion, and tools intended to reduce customer calls.checked 7 Oct 2026
- Delivery choices
- Shops can use their own staff and third-party fleets, with manual, semi-automatic, or automatic assignment to third-party fleets.checked 7 Oct 2026
- Delivery operations
- Its command center lets shops assign deliveries to their own drivers, third-party fleets, or both, and track drivers on a live map.checked 7 Oct 2026
- Driver tools
- The driver app includes scheduled shifts, order information, proof of delivery, ID verification, and automatic payout of earnings and tips.checked 7 Oct 2026
- Integrations
- First Delivery lists more than 50 integrations and names DoorDash Drive, Uber Direct, Toast, Square, and Slice among them.checked 7 Oct 2026
- Intended customers
- PIE is marketed to pizza shops seeking to coordinate in-house drivers and third-party delivery fleets.checked 7 Oct 2026
- Pricing limits
- The Lite plan lists marketplace-order POS integration, online ordering, and SMS marketing as unavailable add-ons; the pricing page does not state whether a free trial is offered.checked 7 Oct 2026
- Purpose
- PIE is a delivery management system designed exclusively for pizza shops.checked 7 Oct 2026
- Security
- Its terms say it uses safeguards including encryption of data in transit and at rest, access controls, and monitoring.checked 7 Oct 2026
- Security incident notice
- The terms say First Delivery will notify customers without undue delay and no later than 72 hours after becoming aware of certain security incidents involving customer content.checked 7 Oct 2026
- Support and guarantee
- The pizza page offers pizza-industry expert support and guarantees measurable delivery-efficiency improvements within 30 days or a money-back refund.checked 7 Oct 2026
Where it runs
- Channels and POS
- The product connects online ordering, phone orders, and third-party platforms to a shop’s POS system.checked 7 Oct 2026
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