Packlink PRO
Packlink PRO is a shipping platform for businesses that sell physical products, bringing shipment management into one website.
What Packlink PRO is
Packlink PRO is a shipping platform for businesses that sell physical products, bringing shipment management into one website. It imports orders from marketplaces and online stores including Amazon, eBay, Etsy, Shopify, WooCommerce, and PrestaShop. Users can compare rates, pay for and print multiple shipments at once, and track their status from a single dashboard. The service offers more than 30 carriers, with national and international, express and standard options. Integrations with eCommerce and marketplace platforms support shipment automation. An API key connects a Packlink PRO account with an integrated platform and can be reused for available integrations. The Free plan has no listed price and includes one eCommerce or marketplace connection, up to three automation rules, and unlimited monthly shipments. Plus costs €25 a month, billed + IVA, and includes three connections and up to five automation rules. Premium costs €60 a month, billed + IVA, with unlimited store connections and automation rules, plus a returns portal and picking list. Packlink PRO is presented as a business shipping solution, and the company is headquartered in Madrid, Spain.
Good
- Imports orders from major marketplaces and store platforms.
- Offers more than 30 carriers.
- Batch shipment payment and label printing are supported.
- All listed plans include unlimited monthly shipments.
Watch out
- Free plan allows one store or marketplace connection.
- Free plan allows up to three automation rules.
- Plus costs €25 a month, billed + IVA.
- Premium costs €60 a month, billed + IVA.
Who it suits
Packlink PRO suits businesses shipping physical products through online stores or marketplaces. Its plans offer different connection and automation limits, while all three listed plans include unlimited monthly shipments.
Verdict
Packlink PRO brings order imports, carrier choices, shipment automation, and tracking into one platform. The Free plan has limited connections and automation rules; paid plans expand those allowances and add listed features.
Plans and prices
From Packlink PRO's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 1 ecommerce/marketplace connection · up to 3 automation rules · 1 carrier contract · unlimited shipments · ticket/bot and live-chat support · €0/month |
| Plus | €25 a month | 3 ecommerce/marketplace connections · up to 5 automation rules · 1 carrier contract · unlimited shipments · ticket and live-chat support · cancel anytime · €25/month + VAT |
| Premium | €60 a month | Unlimited connections · unlimited automation rules · unlimited carrier contracts · unlimited shipments · returns portal · packing slip and pick list · phone support · no handling fees · cancel anytime · €60/month + VAT |
The facts
Each one read from Packlink PRO's own pages, with the date it was checked.
What it does
- Acquisition news
- Auctane announced its acquisition of Packlink on December 20, 2021, adding the European platform to its shipping and fulfillment portfolio.checked 15 Oct 2026
- API
- An API key connects a Packlink PRO account with an integrated platform and can be reused for available integrations.checked 7 Oct 2026
- API client endpoints
- A public API description lists client, warehouse and parcel endpoints under /v1/clients, /v1/clients/warehouses and /v1/users/parcels.checked 15 Oct 2026
- API key
- A user generates one reusable Packlink PRO API key from Settings, and the same key works for all available integrations.checked 15 Oct 2026
- Automation
- Packlink PRO supports shipment automation through integrations with eCommerce and marketplace platforms.checked 7 Oct 2026
- Bulk shipping
- Users can import shipments by CSV, manage multiple shipments, pay for pickups in one action and print labels in bulk.checked 15 Oct 2026
- Carrier network
- The help center says Packlink PRO offers more than 300 domestic and international express and standard carrier services.checked 15 Oct 2026
- Carriers
- The service offers more than 30 carriers, with national and international, express and standard options.checked 7 Oct 2026
- Documentation depth
- The help center is organized into shipment creation, labels, carriers, prohibited items, destinations, privacy, PRO features, subscriptions, carrier contracts, integrations and terms.checked 15 Oct 2026
- Founders and funding
- Wellfound lists Javier Bravo and Ben Askew-Renaut as co-founders and reports $23.1 million raised.checked 15 Oct 2026
- Integration limitation
- Official troubleshooting says imports can break after credential expiry, URL changes or store-setting changes and may require reconnecting or reinstalling the app.checked 15 Oct 2026
- Integrations
- Official integration documentation covers Amazon, BigCommerce, Discogs, eBay, Ecwid, ePages, Etsy, PrestaShop, Shopify, Temu, TikTok, Wix, WiziShop and WooCommerce.checked 15 Oct 2026
- Intended customers
- Packlink describes PRO as a service for professional businesses selling physical products, including established brands and eCommerce startups.checked 7 Oct 2026
- Limit: claims and tracking
- Independent reviews allege rejected or underpaid insurance claims, inaccurate tracking statuses and pickup failures.checked 15 Oct 2026
- Limit: customer support
- Reviewers frequently report slow, bot-like or unreachable support when parcels are delayed, lost or damaged.checked 15 Oct 2026
- Order import
- It imports orders from marketplaces and online stores, including Amazon, eBay, Etsy, Shopify, WooCommerce, and PrestaShop.checked 7 Oct 2026
- Plugin licence
- The Packlink PRO WooCommerce plugin repository includes an Apache-2.0 licence.checked 15 Oct 2026
- Praise: integrations
- Reviewers repeatedly praise automatic Amazon, eBay and Shopify order import, tracking uploads and having multiple carriers in one interface.checked 15 Oct 2026
- Praise: pricing and interface
- Capterra, GetApp and Software Advice reviewers repeatedly praise low or competitive carrier prices and a clean, easy interface.checked 15 Oct 2026
The company
- Company headquarters and size
- LinkedIn lists Packlink's headquarters in Madrid and company size of 51–200 employees.checked 15 Oct 2026
- Company launch
- Packlink says its service launched in Spain in January 2012 through agreements with major national and international carriers.checked 15 Oct 2026
- Company location
- Packlink says it is headquartered in Madrid and presents Packlink PRO as its business shipping solution.checked 7 Oct 2026
- Headquarters
- Madrid, Spainchecked 28 Sep 2026
Money
- Limit: surcharges and billing
- Reviews repeatedly complain about unexpected post-shipment dimensional or weight surcharges and invoices generated separately for each shipment.checked 15 Oct 2026
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