OrdersUp
OrdersUp is a restaurant digital marketing platform for independent restaurants, bringing reviews, listings, customer messaging, ordering and delivery market…
What OrdersUp is
OrdersUp is a restaurant digital marketing platform for independent restaurants, bringing reviews, listings, customer messaging, ordering and delivery marketplace tools into one dashboard. Its core plan, priced at $199 a month per location, includes listing sync, a reviews inbox with AI-drafted replies, diner CRM, marketing automations, SMS and email campaigns, a managed custom website, and marketplace signup and menu updates. Priority support and quarterly strategy reviews are included. Optional add-ons provide online ordering on a restaurant’s domain, with direct-to-kitchen tickets, Stripe payouts and guest data sent to the CRM, or Voice AI that answers calls, takes orders, handles menu questions, books reservations and can transfer callers to a person. Marketplace management includes onboarding, menu syncing, payout auditing, and chargeback and error flagging. OrdersUp says POS and delivery connections run through Chowly, Itsacheckmate and Olo, and lists DoorDash, Uber Eats, Grubhub and EzCater among supported marketplaces. The service is available on Android, iOS and web, and is month-to-month with cancellation at any time.
Good
- Core plan includes CRM and automated campaigns.
- AI-drafted replies are included in the reviews inbox.
- Supports Android, iOS and web.
- Month-to-month service can be canceled anytime.
Watch out
- No free plan or free trial.
- Online Ordering add-on costs $99 a month.
- Voice AI Ordering add-on costs $99 a month.
Who it suits
OrdersUp suits independent restaurants that want marketing and marketplace tasks handled through one platform. Its marketplace management is aimed at operators who prefer those tasks done for them.
Verdict
OrdersUp combines restaurant marketing tools with marketplace management and optional ordering and phone-order add-ons. Its core plan is paid, with no free plan or trial.
Plans and prices
From OrdersUp's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Marketplace Revenue Recovery add-on | Priced on request | Disputes chargebacks and refunds · flags missing-item and adjustment errors · monthly recovery report · 20% of dollars recovered |
| Online Ordering add-on | $99 a month | Branded ordering on your domain · direct-to-kitchen tickets · Stripe payouts · guest data flows into CRM · $99/mo |
| Voice AI Ordering add-on | $99 a month | 24/7 phone answering · takes orders · answers menu questions · books reservations · human handoff · $99/mo |
| OrdersUp core | $199 a month | Listings sync · reviews inbox · diner CRM · marketing automations · SMS + email campaigns · custom website · marketplace signup and menu updates · priority support · $199/month per location |
The facts
Each one read from OrdersUp's own pages, with the date it was checked.
What it does
- Contract and guarantee
- The maker says the service is month-to-month, can be canceled anytime, and includes a 60-day results guarantee under which the next month is on it if results do not improve.checked 7 Oct 2026
- Core features
- The core plan includes listings sync, a unified reviews inbox with AI-drafted replies, diner CRM, marketing automations, SMS and email campaigns, a managed custom website, and marketplace signup and menu updates.checked 7 Oct 2026
- Marketplace integrations
- OrdersUp says its POS and delivery integrations are routed through Chowly, Itsacheckmate, and Olo, and lists DoorDash, Uber Eats, Grubhub, and EzCater among marketplaces it supports.checked 7 Oct 2026
- Marketplace management
- OrdersUp says it handles marketplace signup and onboarding, menu sync, payout auditing, and chargeback and error flagging.checked 7 Oct 2026
- Online ordering
- The online ordering add-on supports branded ordering on the restaurant's domain, direct-to-kitchen tickets, Stripe payouts, and guest data flowing into the CRM.checked 7 Oct 2026
- Other integrations
- The maker's marketplace page lists Toast, Square, Clover, Lightspeed, Google, Yelp, Meta, Instagram, Apple Maps, TripAdvisor, OpenTable, Aloha, TouchBistro, and Stripe among tools it works with.checked 7 Oct 2026
- Product
- OrdersUp describes itself as a restaurant digital marketing platform for independent restaurants, combining reviews, listings, texts, ordering, and delivery apps in one dashboard.checked 7 Oct 2026
- Revenue recovery
- The revenue recovery add-on charges 20% of recovered dollars; the maker says customers keep 80% of amounts recovered and owe nothing when no money is recovered.checked 7 Oct 2026
- Support
- The core plan includes priority support and quarterly strategy reviews.checked 7 Oct 2026
- Voice AI
- The Voice AI Ordering add-on answers calls, takes orders, answers menu questions, books reservations, and can hand callers to a human.checked 7 Oct 2026
- Who it is for
- OrdersUp describes its platform as a done-for-you growth platform for independent restaurants and says marketplace management is for operators who want it handled for them.checked 7 Oct 2026
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