
Orb
Orb is a web and API platform for usage-based billing, hybrid pricing, and revenue workflows.
What Orb is
Orb is a web and API platform for usage-based billing, hybrid pricing, and revenue workflows. Hybrid plans can combine usage charges, fixed fees, and per-seat charges. Orb describes event ingestion through API and S3 at scaled volumes such as 250K+ events per second, plus real-time alerting and automated price changes. Every plan includes Orb Invoicing for native invoice creation and delivery, along with finance and tax integrations. The service also supports recurring invoices, online payments, payment reminders, multi-currency invoicing, and a client portal. Core includes usage and hybrid billing, ingestion, alerting, invoicing, and integrations. Advanced adds data warehouse sync, Salesforce and NetSuite connections, customer hierarchy, and premium support. Enterprise adds enterprise-grade SLAs and dedicated support. Orb says pricing is based on billings and events, with a platform fee for Advanced and Enterprise tiers; exact prices are available on request. It has no free plan. Orb lists encryption at rest, TLS in transit, AWS infrastructure, virtual private clouds, and annual SOC 2 Type II audits.
Good
- Usage-based and hybrid billing
- API and S3 event ingestion
- Native invoicing in every plan
- Salesforce and NetSuite integrations on Advanced
- Multi-currency invoicing and client portal
Watch out
- No free plan
- Pricing is available only on request
- Advanced and Enterprise add platform fees
- Enterprise-grade SLAs are limited to Enterprise
Who it suits
It is designed for developers, product managers, finance teams, and customer-facing teams managing revenue workflows. Businesses needing usage or hybrid billing with API access, invoicing, payments, and accounting integrations may fit its scope.
Verdict
Orb covers usage billing, invoicing, payments, and revenue integrations across three plans. Its tiered integrations and request-based pricing mean buyers should match required finance, CRM, support, and SLA features to the appropriate tier.
Plans and prices
From Orb's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business | $6, paid once | real-time event ingestion · real-time alerting · hybrid and usage-based billing · Orb Invoicing and A/R aging · Adyen and Stripe payments integrations · automated price changes · finance and tax integrations · per credit |
| Advanced | Priced on request | Everything in Core · Data warehouse sync · Salesforce integration · NetSuite integration · Customer hierarchy · Premium support · Custom pricing |
| Core | Priced on request | Real-time event ingestion · Real-time alerting · Hybrid and usage-based billing · Automated price changes · Orb Invoicing · Finance and tax integrations · Custom pricing |
| Enterprise | Priced on request | everything in Business · customer hierarchies and divisional billing · collections automation · NetSuite and Salesforce integrations · 99.9% availability SLA · data exports · custom RBAC roles and audit logs · Custom; tailored to your needs |
| Enterprise Support Bundle | Priced on request | technical solutions engineer · dedicated Slack channel · priority response SLAs · 99.99% SLA commitment · enterprise CSM · quarterly business reviews · SIEM integration · SOX support · hosted roll-ups · premium API rate limits · Custom pricing; add-on to Enterprise plans |
The facts
Each one read from Orb's own pages, with the date it was checked.
What it does
- Accounting integrations
- The pricing page lists QuickBooks and NetSuite integrations for invoice, payment and revenue-data synchronization.checked 15 Oct 2026
- Advanced integrations
- Advanced and Enterprise plans include NetSuite and Salesforce integrations.checked 8 Oct 2026
- Alerts
- Usage, spend, balance and subscription alerts can trigger notifications or workflows at defined thresholds.checked 15 Oct 2026
- API
- Orb exposes a REST API for event ingestion, customers, plans, subscriptions, invoices, usage and other billing resources.checked 15 Oct 2026
- Backfills and corrections
- Orb recalculates affected invoices when late data or historical corrections are backfilled.checked 15 Oct 2026
- Client portal
- Yeschecked 19 Sep 2026
- Compliance
- Orb states that it operates an annual SOC 2 Type II audit program and provides reports to customers on request.checked 15 Oct 2026
- CRM and warehouse integrations
- Enterprise plans include Salesforce and NetSuite, while data exports support destinations such as Snowflake and Redshift.checked 15 Oct 2026
- Documentation depth
- Official documentation includes implementation guides, API reference, authentication, audit logs, integrations, metrics, subscriptions, invoicing, collections, revenue reporting, exports and simulations.checked 15 Oct 2026
- Founders and investors
- South Park Commons identifies Alvaro Morales and Kshitij Grover as founders and lists Greylock, Menlo Ventures and Mayfield Fund among investors.checked 15 Oct 2026
- Funding
- Orb announced a $25 million Series B led by Mayfield Fund and said total funding reached $44 million.checked 15 Oct 2026
- Hosted rollups
- Hosted rollups are documented for production workloads exceeding one million billing events per second.checked 15 Oct 2026
- Infrastructure
- Orb says it uses Amazon Web Services and virtual private clouds for resource isolation.checked 8 Oct 2026
- Integrations
- Every plan includes invoicing integrations for Quickbooks, Bill.com, and Stripe, accounting integration for QuickBooks, and tax integrations including Avalara, Anrok, Numeral, Sphere, Stripe Tax, and TaxJar.checked 8 Oct 2026
- Invoicing
- Orb generates branded invoices, supports multiple currencies, A/R aging reports, tax integrations and collections automation.checked 15 Oct 2026
- Legal name
- Crunchbase identifies the company as Orb, Inc.checked 15 Oct 2026
- Limit: integrations and API
- A G2 review reports early Salesforce integration gaps and API limitations, although the reviewer says Orb delivered prototypes and fixes quickly.checked 15 Oct 2026
- Limit: product maturity
- A G2 reviewer says Orb was still a startup with requested features not yet available.checked 15 Oct 2026
Money
- Billing models
- Orb supports usage-based and hybrid billing that can combine usage charges, fixed fees, and per-seat charges in one plan.checked 8 Oct 2026
- Free plan
- Nochecked 19 Sep 2026
The company
- Founded
- Orb co-founder Kshitij Grover's official biography says the company was founded in 2021.checked 15 Oct 2026
- Headquarters
- San Francisco, California, United Stateschecked 28 Sep 2026
- Headquarters and size
- LinkedIn lists Orb as privately held, headquartered in San Francisco, with 51–200 employees.checked 15 Oct 2026
- Intended teams
- Orb describes its product as supporting developers, product managers, finance teams, and customer-facing teams across revenue workflows.checked 8 Oct 2026
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