Novagems
Novagems is workforce-management software for security guard and cleaning companies, with tools for coordinating shifts, patrols, attendance, and client repo…
What Novagems is
Novagems is workforce-management software for security guard and cleaning companies, with tools for coordinating shifts, patrols, attendance, and client reporting. Managers can build schedules with drag-and-drop controls, reuse recurring shift templates, detect conflicts, and request shift confirmations. GPS tracking and geofencing provide real-time guard location information, including clock-ins within designated areas. Guards can verify patrol checkpoints using NFC tags, QR codes, or GPS; the service can alert managers to late or missed checks. Its iOS and Android apps let guards and cleaners check schedules, clock in, complete tasks, and submit incident reports with photos, videos, voice recordings, GPS coordinates, and timestamps. Novagems tracks attendance, prepares payroll-ready timesheets, flags overtime, and offers payroll exports that can connect with accounting or HR systems. Branded client reports can include patrol, incident, and coverage information and be delivered automatically. Web access is also supported. Pricing is by quote and active user, with month-to-month billing and a 14-day trial; the pricing page states that sites and clients are unlimited.
Good
- Drag-and-drop scheduling with recurring templates and conflict detection
- GPS tracking and geofenced clock-ins
- Patrol verification by NFC, QR code, or GPS
- Incident reports can include media and location details
- 24/7 support, onboarding, and training on every plan
Watch out
- Pricing requires a custom quote
- No free plan is listed
- Billing adjusts to the number of active users
Who it suits
Novagems suits security and cleaning businesses coordinating staff across shifts and sites, from small operators to multi-site firms. It may also fit facilities, healthcare, and other shift-based businesses that need patrol, attendance, or client reporting tools.
Verdict
Novagems brings scheduling, guard tracking, patrol checks, incident reporting, and payroll-ready timesheets into one workforce-management service. Its quote-based, active-user pricing and focus on shift-based operations are important considerations for prospective buyers.
Plans and prices
From Novagems's own pricing page, checked 1 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom quote | Priced on request | 14-day free trial · no contract · no setup fees · unlimited sites and clients · all features included · Per active user; month-to-month |
The facts
Each one read from Novagems's own pages, with the date it was checked.
What it does
- Checkpoint tours
- Guards can verify patrols using NFC tags, QR codes, or GPS, with alerts for missed or late checkpoints.checked 1 Oct 2026
- Client reporting
- The service generates branded client reports and supports automated delivery of patrol, incident, and coverage information.checked 1 Oct 2026
- GPS tracking
- Managers can track guards in real time with GPS and geofencing, including geofenced clock-ins.checked 1 Oct 2026
- Incident reporting
- The mobile app lets guards submit incident reports with photos, videos, voice recordings, GPS coordinates, and timestamps.checked 1 Oct 2026
- Integrations
- Payroll export options can integrate Novagems timesheets with accounting or HR systems.checked 1 Oct 2026
- Privacy compliance
- Novagems discusses GDPR, CCPA, and Australia’s Privacy Act as laws protecting customer data.checked 1 Oct 2026
- Product
- Novagems is workforce-management software for security guard and cleaning companies.checked 1 Oct 2026
- Scale
- The pricing page states that sites and clients are unlimited and billing adjusts to the number of active users.checked 1 Oct 2026
- Scheduling
- The platform provides drag-and-drop scheduling, recurring shift templates, conflict detection, and shift confirmations.checked 1 Oct 2026
- Security
- Novagems states that all data is encrypted and accessible only to authorized personnel.checked 1 Oct 2026
- Support
- Every plan includes 24/7 customer support plus free onboarding and training.checked 1 Oct 2026
- Target users
- Novagems says it serves security and cleaning companies, including small operators and multi-site firms, plus facilities, healthcare, and other shift-based businesses.checked 1 Oct 2026
- Timesheets
- Novagems provides time and attendance tracking, payroll-ready timesheets, overtime alerts, and payroll export options.checked 1 Oct 2026
The company
- Founded
- 2017checked 28 Sep 2026
- Headquarters
- Burnaby, British Columbia, Canadachecked 28 Sep 2026
Where it runs
- Mobile apps
- Guards and cleaners use Novagems mobile apps on iOS and Android to view schedules, clock in, complete tasks, and file reports.checked 1 Oct 2026
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