Omnichannel Suite
$110 a month
Core CXone package; chatbot-specific inclusion not stated
Checked 12 Oct 2026
Plans and prices
NiCE AI Chatbot Builder pricing
Essential Suite
$135 a month
Core CXone package; chatbot-specific inclusion not stated
Checked 12 Oct 2026
Core Suite
$169 a month
Core CXone package; chatbot-specific inclusion not stated
Checked 12 Oct 2026
Complete Suite
$209 a month
Core CXone package; chatbot-specific inclusion not stated
Checked 12 Oct 2026
Ultimate Suite
$249 a month
Usage-based; billed monthly in arrears
Checked 12 Oct 2026
Ultimate Suite session usage
$0.25 a month
Consumption-based session pricing
Checked 21 Sep 2026