NEXUM
NEXUM is paid invoice-to-cash software for credit management, collections, and legal recovery.
What NEXUM is
NEXUM is paid invoice-to-cash software for credit management, collections, and legal recovery. Its workflow engine routes tasks, applies escalations, and supports collection strategies. AI-driven scoring and segmentation, management dashboards, and cash forecasting help teams review work and expected cash. Payment functions include automated cash application, card processing, direct-debit mandate management, and a debtor self-service payment portal. Legal recovery covers court procedure tracking, insolvency cases, enforcement, and secured debt recovery. Communications include automated email and letters, two-way SMS, and field-agent mobile applications. Open APIs and connectors connect ERP, accounting, and CRM systems, with Office 365 and Gmail sign-in options. Deployment is available as multi-tenant or single-tenant SaaS hosted in UK data centres. NEXUM describes UK data residency, UK GDPR-aligned handling, encryption in transit and at rest, and an ISO 27001-certified information security system. Fully managed hosting has a stated 99.9% uptime SLA. Implementation includes a project manager, phased rollout, migration support, and go-live assessment. Pricing is tailored and available on request.
Good
- Automates routing, escalation, and collection strategies
- Includes legal recovery case management
- Offers debtor payment and self-service tools
- Provides ERP, accounting, and CRM connectors
- Supports UK data residency and encryption
Watch out
- Pricing is available only through tailored proposals
- Deployment and implementation require planning
- Features target specialized credit and recovery work
- Managed hosting uptime applies to fully managed SaaS
Who it suits
It suits corporate commercial teams, collection agencies, legal recovery organizations, debt purchasers, enforcement groups, and law firms. It is intended for organizations managing receivables, disputes, payments, and recovery cases.
Verdict
NEXUM brings receivables, collections, payments, communications, and legal recovery into one platform. Its tailored pricing and specialized audience make fit assessment important before purchase.
The facts
Each one read from NEXUM's own pages, with the date it was checked.
What it does
- Analytics
- The product includes AI-driven scoring and segmentation, management dashboards, and cash forecasting.checked 8 Oct 2026
- Availability
- The services page states a 99.9% uptime SLA for fully managed SaaS hosting.checked 8 Oct 2026
- Communications
- It offers email and letter automation, two-way SMS, debtor self-service portals, and field-agent mobile applications.checked 8 Oct 2026
- Core features
- Its features include receivables management, automated workflows, predictive analytics, dispute tracking, and audit trails.checked 8 Oct 2026
- Data protection
- The maker describes UK GDPR aligned handling, UK data residency, and encryption of data in transit and at rest.checked 8 Oct 2026
- Deployment
- The maker offers multi-tenant and single-tenant SaaS deployment models.checked 8 Oct 2026
- Hosting
- Deployment options include multi-tenant and single-tenant SaaS hosted in UK data centres, with UK data residency.checked 8 Oct 2026
- Implementation
- Implementation services include a dedicated project manager, phased rollout, data migration support, and go-live readiness assessment.checked 8 Oct 2026
- Integrations
- The maker lists open APIs and connectors for ERP, accounting, and CRM systems, plus Office 365 and Gmail sign-in options.checked 8 Oct 2026
- Intended customers
- The maker describes solutions for corporate commercial teams, collection agencies, legal debt recovery, debt purchasers, enforcement, and law firms.checked 8 Oct 2026
- Legal recovery
- Legal features include court procedure tracking, insolvency case management, enforcement, and secured debt recovery.checked 8 Oct 2026
- Payments
- Payment features include automated cash application, card processing, and direct debit mandate management.checked 8 Oct 2026
- Pricing
- The maker offers tailored proposals and does not publish a fixed price on its services page.checked 8 Oct 2026
- Product
- NEXUM provides end-to-end invoice-to-cash software for credit management, collections, and legal recovery.checked 8 Oct 2026
- Resilience
- The maker lists encrypted data in transit and at rest, backups and recovery, and a 99.9% uptime SLA for its hosting services.checked 8 Oct 2026
- Security
- The maker states that its information security management system is ISO 27001 certified and independently audited annually.checked 8 Oct 2026
- Support
- Services include dedicated account management, onsite and remote support, priority issue resolution, and regular health checks.checked 8 Oct 2026
- Who it serves
- The maker presents solutions for corporate commercial teams, collection agencies, legal debt recovery, debt purchasers, enforcement, and law firms.checked 8 Oct 2026
- Workflow
- Its workflow engine automates task routing, escalation, and collection strategies.checked 8 Oct 2026
The company
- Headquarters
- Croydon, United Kingdomchecked 28 Sep 2026
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