Mukuru
The facts below are what the maker publishes about Mukuru, checked and dated. Our editors have not written about it yet.
The facts
Each one read from Mukuru's own pages, with the date it was checked.
What it does
- Alternative channels
- Depending on the sending country, customers can register and place orders through the app, WhatsApp or USSD.checked 11 Oct 2026
- Business features
- MukuruPay describes a transactional portal with real-time payment management and reporting, multiple payment methods, and dedicated account-manager support.checked 11 Oct 2026
- Business service
- MukuruPay is presented for businesses, enterprises, nonprofits and governments to send and receive payments across Africa.checked 11 Oct 2026
- Customer support
- Support options include FAQs, WhatsApp self-service, phone, email, branches and Facebook chat.checked 11 Oct 2026
- Data protection
- Mukuru says its privacy program is driven by POPIA, GDPR, and other applicable data protection laws.checked 12 Oct 2026
- Exchange-rate model
- variablechecked 22 Sep 2026
- Fees
- The app page says there are no hidden fees or collection fees when recipients collect cash at Mukuru branches and booths.checked 11 Oct 2026
- Money transfers
- Its app lets customers send money to mobile wallets, bank accounts or for cash collection across three continents.checked 11 Oct 2026
- Mukuru Card
- The Mukuru Card supports local and international transfers, salary deposits, cash withdrawals, and purchases of airtime, data, electricity, and vouchers; the page says it is currently available only in South Africa and Botswana.checked 12 Oct 2026
- Mukuru Pay
- Mukuru Pay supports bill payments at Mukuru branches and booths, including DStv payments in Zimbabwe and Zuku TV payments in Malawi.checked 12 Oct 2026
- Operating footprint
- Mukuru says it operates in more than 50 countries and has over 60 partnerships across the globe.checked 12 Oct 2026
- Other sending channels
- Customers can add recipients and place orders through the app, WhatsApp, or USSD, depending on their country.checked 12 Oct 2026
- Payment and collection network
- Mukuru says it has over 320,000 pay-in and payout locations and supports cash collection, bank accounts and mobile wallets.checked 11 Oct 2026
- Privacy
- Mukuru says its privacy program is driven by POPIA, GDPR and other applicable data-protection laws.checked 11 Oct 2026
- Purpose
- Mukuru describes itself as a financial services platform for Africa’s emerging consumers, offering technology solutions and financial products for everyday needs.checked 11 Oct 2026
- Rates and fees
- Mukuru directs customers to choose sending and receiving countries and an amount in its calculator to view the applicable rate.checked 12 Oct 2026
- Regulatory status
- The site identifies Mukuru Financial Services (Pty) Ltd as an authorized South African Financial Services Provider and registered Credit Provider.checked 12 Oct 2026
- Security
- Mukuru says its information security management system is certified to ISO/IEC 27001:2022 and is tested annually through internal and external audits.checked 12 Oct 2026
Where it runs
- App availability
- Mukuru links to Android and iOS app downloads from its site.checked 12 Oct 2026
- App features
- The app lets customers register, create and track orders, manage recipient details, and search for payment or cash collection partners.checked 12 Oct 2026
- Mobile platforms
- bothchecked 22 Sep 2026
The company
- Company history
- Mukuru says it was founded in 2004 in the United Kingdom.checked 11 Oct 2026
- Founded
- Mukuru's company history says it was founded in 2004 in the United Kingdom.checked 12 Oct 2026
Money
- Free plan
- Nochecked 22 Sep 2026
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