Monument

What Monument is

Monument is a web and API platform for self-storage operators managing multiple facilities and third-party managers. It centralizes facility dashboards, workflow automation, tenant communications, task management, and custom roles and permissions. Its mobile-first rental website supports reservations, leasing, e-signatures, payments, promotions, and abandoned-lead follow-up. Configurable rules automate rent increases and rate adjustments using occupancy, market conditions, and tenant data. Real-time portfolio dashboards cover investor, marketing, revenue, and operations reporting. Monument describes integrations for gate and lock systems, websites, pricing, revenue, accounting, chatbots, help desks, and reviews. It supports accrual-basis GAAP revenue recognition and integrations including QuickBooks, MS Dynamics, Sage, NetSuite, and Yardi. The company says its US-based Client Success team handles onboarding, data migration, and rollout support. Implementation is estimated at 4–6 weeks depending on facilities and integrations. Pricing is on request, with per-unit and tier pricing; the rental website is included with the license.