Plans and prices

Mitel CX pricing

CX Elite

Priced on request

Premier features · 50 AI interactions included · Interaction analytics · Advanced quality management · Emotion detection · Recording encryption with key management · Unlimited supervisor licenses · 2 administrator licenses

Checked 15 Oct 2026

CX Essential Digital

Priced on request

Chat · Email · SMS · Social media · Open Media

Checked 15 Oct 2026

CX Essential Voice

Priced on request

Voice · Basic IVR · Basic call recording · Basic quality management

Checked 15 Oct 2026

CX Premier

Priced on request

Essential Digital and Voice features · AI-assisted live chat · WhatsApp · Video chat · Screensharing · Outbound campaigns · AI chatbot and voicebots · Advanced recording and quality management

Checked 15 Oct 2026

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