Cloud Lite
up to 50 agents · ticket management · Kanban · grouped reports · standard support · credit card required for trial
Checked 11 Oct 2026
up to 50 agents · ticket management · Kanban · grouped reports · standard support · credit card required for trial
Checked 11 Oct 2026
up to 50 agents · SLA management · asset management · automation · custom fields · identity providers · standard support · credit card required for trial
Checked 11 Oct 2026
on-premises · for complex environments, regulated industries, high agent volumes, or organizations requiring a custom contract and dedicated support · optional custom development charged separately
Checked 11 Oct 2026
on-premises · ticket management · asset management · custom fields · email integration · customer portal · standard support
Checked 11 Oct 2026
on-premises · automation · approvals · API access · reports · time tracking · knowledge base · standard support
Checked 11 Oct 2026