Medusa
Medusa is an open-source commerce platform for businesses and developers building custom commerce experiences.
What Medusa is
Medusa is an open-source commerce platform for businesses and developers building custom commerce experiences. Its framework lets teams create API endpoints, business logic, data models, workflows, automations, and integrations with third-party services. Commerce Modules cover inventory tracking, cart totals, payments, and order management. The product also lists product management, multiple sales channels, regional settings, multi-warehousing, and an advanced promotion engine, with a customizable admin dashboard for store operations. Listed integrations include Stripe and PayPal for payments, ShipStation for fulfillment, Sanity and Strapi for content management, and Algolia and Meilisearch for search. Teams can deploy it to a hosting provider or use managed Medusa Cloud. The Cloud pricing page lists a 0.0% GMV platform fee and unlimited orders, products, sales channels, regions, and currencies, with usage allowances for search, email, and storefront edge requests before charges apply. There is no transaction fee, but abandoned cart recovery is not available. Cloud plans include Develop at $29 a month, Launch at $99 a month, and Scale at $299 a month.
Good
- Open-source framework supports custom commerce features.
- Includes inventory, payment, and order modules.
- Offers multiple sales channels and multi-warehousing.
- No transaction fee is listed.
- Can be self-hosted or managed through Medusa Cloud.
Watch out
- Abandoned cart recovery is not available.
- Cloud usage charges can apply beyond listed allowances.
- Scale and Enterprise support terms differ by plan.
Who it suits
Medusa suits developers and businesses with custom commerce requirements that need to shape commerce logic, workflows, or integrations. It can be self-hosted or deployed through Medusa Cloud.
Verdict
Medusa offers a customizable foundation for teams building commerce features and store operations. Review Cloud usage allowances and the missing abandoned-cart recovery feature when assessing fit.
Plans and prices
From Medusa's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Develop | $29 a month | 1 shared server · 1 long-lived environment · 1 preview environment · 600 compute hours/mo · 10 GB/mo data transfer · 10 GB-mo object storage · 1 GB-mo database storage · From $29 /mo |
| Launch | $99 a month | Everything in Develop · autoscaling infrastructure · custom storefront domains · automatic backups · webhook events · Redis-backed KV store · concurrent previews · From $99 /mo |
| Scale | $299 a month | Everything in Launch · background workers · priority Cloud support · semantic search · longer backup retention · 10M edge requests · custom backend domain · From $299 /mo |
| Enterprise | Priced on request | Enterprise license · 24/7 support · platform SLAs · RBAC, SSO, audit logs · dedicated support engineer · BYOC · 99.99% uptime guarantee · data sovereignty, SOC2, custom DPA · Custom |
The facts
Each one read from Medusa's own pages, with the date it was checked.
What it does
- Abandoned cart recovery
- Nochecked 20 Sep 2026
- Admin
- Medusa includes a customizable admin dashboard for merchants to configure and operate their store.checked 30 Sep 2026
- Audience
- Medusa describes its audience as businesses and teams of all sizes with unique commerce requirements, as well as developers building custom features.checked 30 Sep 2026
- Authentication
- The Auth Module supports email and password, third-party and social authentication, email verification, and multifactor authentication.checked 30 Sep 2026
- Cloud fees
- The Cloud pricing page states a 0.0% GMV platform fee and unlimited orders, products, sales channels, regions, and currencies.checked 30 Sep 2026
- Cloud usage limits
- The pricing page lists 10,000 free-text search requests per month, 1,000 emails per month, and 1M storefront edge requests per month before usage charges apply.checked 30 Sep 2026
- Commerce features
- The product page lists product management, multiple sales channels, inventory and multi-warehousing, regional settings, and an advanced promotion engine.checked 30 Sep 2026
- Commerce modules
- Its Commerce Modules include functionality for inventory tracking, cart totals, payments, and order management.checked 30 Sep 2026
- Customization
- The framework supports custom API endpoints, business logic, data models, workflows, automations, and third-party service integrations.checked 30 Sep 2026
- Digital products
- Yeschecked 20 Sep 2026
- Integrations
- The documentation lists integrations including Stripe and PayPal for payments, ShipStation for fulfillment, Sanity and Strapi for CMS, and Algolia and Meilisearch for search.checked 30 Sep 2026
- Paid from
- 29checked 20 Sep 2026
- Product
- Medusa is an open-source, AI-native commerce platform with a framework for building custom commerce features.checked 30 Sep 2026
- Sales channels
- omnichannelchecked 20 Sep 2026
- Security and compliance
- The maker says its infrastructure provider maintains GDPR-aligned controls and security certifications, while customers remain responsible for practices meeting their jurisdiction’s legal requirements.checked 30 Sep 2026
- Self-hosting
- Medusa can be deployed to a hosting provider using a standalone production build, and the maker also offers Medusa Cloud for managed deployment.checked 30 Sep 2026
- Support
- The Scale plan includes priority Cloud support, while Enterprise lists 24/7 support and a dedicated support engineer.checked 30 Sep 2026
- Transaction fee
- nonechecked 20 Sep 2026
The company
- Company details
- Medusa’s LinkedIn company page lists Copenhagen as its headquarters and 2021 as its founding year.checked 30 Sep 2026
Money
- Free plan
- Yeschecked 20 Sep 2026
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