Free
Free
Unlimited agents · Unlimited tickets within fair usage · Email-to-ticket · Basic SLA policies and business hours · No-code automations with limited active rules · Templates and knowledge base
Checked 19 Sep 2026
Plans and prices
Maxdesk pricing
Pro
$20 a month
Everything in Free · Custom logo and brand colors · Advanced reports and export · Higher storage and attachment limits · Twelve-month rolling data retention · No ads or Maxdesk footer
Checked 19 Sep 2026
Elite
$99 a month
Everything in Pro · Two AI agents · Up to 5,000 AI responses per month · Context-aware conversations · AI Copilot and response assistant · Live translations
Checked 19 Sep 2026
Free plan
Free
Unlimited agents · unlimited tickets (fair usage) · 3-month rolling ticket, report & audit history · standard attachment/storage limits · ads and Maxdesk email branding
Checked 8 Oct 2026
Pro plan
$20 a month
Per workspace · 12-month rolling data retention · higher storage/attachment limits
Checked 8 Oct 2026
Elite plan
$99 a month
Per workspace · 24-month rolling data retention · 2 AI agents · up to 5,000 AI responses / month
Checked 8 Oct 2026
Enterprise plan
Priced on request
For enterprise-scale needs · reliability, security review, procurement paths and dedicated support
Checked 8 Oct 2026