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Matably

Place
#24 of 33
Score
6.2
Matably's website

The facts below are what the maker publishes about Matably, checked and dated. Our editors have not written about it yet.

Plans and prices

From Matably's own pricing page, checked 8 Oct 2001.

All about pricing
PlanPriceWhat it gives you
Starter€69 a month50-table floor plan · 500 guest profiles · 1 user · email support · 69 €/mo; 57 € billed yearly
Pro€149 a monthUnlimited guest CRM and floor plan · up to 5 users · priority chat and email support · 149 €/mo; 124 € billed yearly
Maison€299 a monthUnlimited sites and users · custom integrations · dedicated account manager · SLA and priority onboarding · 299 €/mo; 248 € billed yearly

The facts

Each one read from Matably's own pages, with the date it was checked.

What it does

Data portability
Customers can export their data at any time, and the maker says it deletes data from its servers within 30 days after cancellation.checked 8 Oct 2001
Fees
The maker says included reservations and WhatsApp notifications have no additional charges from Matably, though Meta conversation fees may apply.checked 8 Oct 2001
Guest CRM
Guest profiles can include visit history, spend, food preferences, allergies, team notes, and VIP or regular tags.checked 8 Oct 2001
Integrations
The site identifies the official Meta WhatsApp Business integration and says reservations can come through Google; Maison includes custom integrations.checked 8 Oct 2001
Marketing
Restaurants can target guest segments with campaigns over WhatsApp or email, including win-back and birthday offers.checked 8 Oct 2001
Messaging
Matably sends WhatsApp confirmations and reminders from the restaurant’s own WhatsApp Business number, with two-way replies.checked 8 Oct 2001
Product
Matably combines restaurant reservations, floor plans, guest CRM, and WhatsApp in one tool.checked 8 Oct 2001
Reservations
Reservations from web, Google, phone, and walk-ins can be managed in one calendar with automatic confirmations and a waitlist.checked 8 Oct 2001
Security
The maker says data is encrypted in transit and at rest, hosted on European servers in compliance with GDPR, and not sold.checked 8 Oct 2001
Support and migration
The maker says its team can onboard customers and import existing contacts and reservation history within a few hours.checked 8 Oct 2001
Supported use
Matably runs in a modern browser on a tablet, computer, or smartphone without installation or proprietary hardware.checked 8 Oct 2001

Money

Floor plan
The digital floor plan supports drag-and-drop tables and real-time table status.checked 8 Oct 2001
Trial
The free trial includes every feature and requires no credit card; the trial length is not stated on the opened page.checked 8 Oct 2001

The company

Headquarters
Dubai, United Arab Emirateschecked 28 Sep 2001
Maker and location
Matably is a product of 01neo, a software studio based in Dubai, United Arab Emirates, serving restaurants primarily across Europe.checked 8 Oct 2001

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