Letter Friend
Letter Friend is a business direct-mail service that has real people write and mail handwritten letters to recipients.
What Letter Friend is
Letter Friend is a business direct-mail service that has real people write and mail handwritten letters to recipients. Businesses can send a single piece or reach thousands, importing spreadsheets for larger campaigns. Sending options include the web app, API, Zapier, email and CSV, and campaigns can be scheduled up to a year ahead. Users can start with ready-made templates or create their own, then view status updates and statistics for queued and mailed campaigns. Email notifications indicate when letters are mailed. Formats include handwritten letters and envelopes, thank-you cards and birthday cards; customers can add other items or supply or request branded stationery. Google-integrated address search and USPS address verification support address handling. The organization dashboard supports multiple accounts and team-wide letter statistics. Letter Friend connects through its API, email-to-mail and Zapier, and lists CRM connections including Salesforce, HubSpot, Pipedrive, Zoho and Monday. Pricing is provided by quote request, with no plan price displayed. Founded in 2010, Letter Friend is based in Glen Rock, New Jersey.
Good
- Real people write and mail the letters.
- Supports one recipient or thousands.
- Schedules campaigns up to a year ahead.
- Includes USPS address verification.
- Offers templates, tracking and team statistics.
Watch out
- No free plan.
- Pricing is available by quote request.
- Physical mail requires recipient addresses.
Who it suits
Letter Friend suits businesses running personalized direct-mail campaigns, from thank-you notes and welcome letters to outreach for larger lists. It may also fit teams that want campaign scheduling, address tools and multiple user accounts.
Verdict
Letter Friend combines handwritten mail production with campaign tools for businesses. The quote-based pricing means buyers will need to request a price before deciding whether it fits their budget.
Plans and prices
From Letter Friend's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom quote | Priced on request | Pricing provided by quote request |
The facts
Each one read from Letter Friend's own pages, with the date it was checked.
What it does
- Address tools
- The platform offers Google-integrated address search and USPS address verification.checked 7 Oct 2026
- Bulk mail
- Users can send to one person or thousands and import spreadsheets for bulk campaigns.checked 7 Oct 2026
- Campaign size
- The platform supports sending to one person or thousands and importing spreadsheet files for bulk campaigns.checked 7 Oct 2026
- Campaign tracking
- The platform provides campaign status updates and statistics for queued and mailed campaigns.checked 7 Oct 2026
- Customization
- Customers can include additional items, send only letters or envelopes, and provide or request printed branded stationery.checked 7 Oct 2026
- Handwritten production
- The company says every word is penned by a real person in the USA, without handwriting fonts, robots, or printers.checked 7 Oct 2026
- Integration data access
- For third-party integrations such as Salesforce, HubSpot, or Zapier, the company says it accesses only the data fields required to generate mailers.checked 7 Oct 2026
- Integrations
- Letter Friend describes an open API, email-to-mail integration, and Zapier connectivity.checked 7 Oct 2026
- Intended customers
- The service is presented as a business direct-mail platform for thank-you notes, welcome letters, and personalized outreach.checked 7 Oct 2026
- Pricing
- The pricing link opens a quote form; the page does not display plan prices.checked 7 Oct 2026
- Privacy
- The privacy policy says Letter Friend does not sell, trade, or rent users’ personal identification information and limits third-party integration access to fields needed to generate mailers.checked 7 Oct 2026
- Scheduling
- Users can schedule campaigns up to a year in advance.checked 7 Oct 2026
- Security
- The privacy policy says it uses data collection, storage, processing practices, and security measures to protect personal information and stored data.checked 7 Oct 2026
- Security and privacy
- The privacy policy says it uses security measures to protect stored personal information and does not sell, trade, or rent users’ personal identification information.checked 7 Oct 2026
- Sending options
- Letters can be sent through its web app, API, Zapier, email, or CSV.checked 7 Oct 2026
- Service
- Letter Friend provides business direct mail written by real people and mailed to recipients.checked 7 Oct 2026
- Support
- The site offers a free consultation and lists phone support at 1-201-500-7766 and [email protected].checked 7 Oct 2026
- Templates
- The platform includes ready-made templates and lets users create and use their own.checked 7 Oct 2026
- Templates and tracking
- Users can use premade or custom templates, receive email notifications when letters are mailed, and view queued and mailed campaign statistics.checked 7 Oct 2026
- What it does
- Letter Friend provides real handwritten direct mail for businesses, with letters written and mailed by people.checked 7 Oct 2026
The company
- Company history
- Letter Friend says it has helped businesses since 2010 and describes its origin as a handwritten letter sent to a friend overseas.checked 7 Oct 2026
- Founded
- 2010checked 28 Sep 2026
- Headquarters
- Glen Rock, New Jersey, United Stateschecked 28 Sep 2026
- Team management
- Its organization dashboard supports multiple user accounts and team-wide letter statistics.checked 7 Oct 2026
