Kibo Order Management

What it does

API architecture

KIBO describes its platform as API-first and says it can connect with ERP, WMS, CRM, and other systems through APIs or its integration marketplace.checked 8 Oct 2026

Delivery promises

The product uses real-time inventory and pre-purchase Estimated Delivery Dates to support delivery promises.checked 8 Oct 2026

Deployment

KIBO says customers can deploy packaged modules, modular options, or a unified platform, and launch modules in phases.checked 8 Oct 2026

ERP examples

KIBO lists pre-built ERP integrations for SAP, Oracle, NetSuite, and Dynamics.checked 8 Oct 2026

Fulfillment workflows

KIBO describes workflows for fulfillment across a network and customer service interfaces for resolving exceptions.checked 8 Oct 2026

Integrations

KIBO Connect Hub lists more than 3,300 pre-built integrations, including integrations for WMS and 3PL systems, shipping carriers, payment gateways, marketplaces, and ERP systems.checked 8 Oct 2026

Intended customers

KIBO says the product serves retailers, manufacturers, distributors, and wholesalers running complex, high-volume commerce.checked 8 Oct 2026

Pricing basis

KIBO says it prices its platform based on the number of order lines ingested rather than gross merchandise value.checked 8 Oct 2026

Routing

Rules-driven scenarios and filters select fulfillment nodes based on dates and cost.checked 8 Oct 2026

Security and compliance

KIBO's Trust Center says it maintains PCI DSS, SOC 1, and SOC 2 compliance and describes GDPR and CPRA compliance.checked 8 Oct 2026

Security controls

KIBO says it uses encryption, multi-layered authentication, continuous monitoring, and role-based access controls.checked 8 Oct 2026

Support

KIBO's pricing page describes Standard and Premium platform support, including issue resolution and support ticket escalation.checked 8 Oct 2026

What it does

KIBO Order Management provides real-time inventory visibility, order sourcing and routing, and fulfillment optimization across stores, distribution centers, and dropship vendors.checked 8 Oct 2026