Kibo Commerce
Kibo Commerce is a hosted, web-based commerce platform from a company founded in 2016 and headquartered in Austin, Texas.
What Kibo Commerce is
Kibo Commerce is a hosted, web-based commerce platform from a company founded in 2016 and headquartered in Austin, Texas. Its listed sales channel is omnichannel, and the platform supports digital products and includes an app marketplace. Plans are grouped into Order Management, B2C Commerce, and B2B Commerce. Order Management tiers cover inventory, orders and returns, fulfillment, shipping-carrier integration, payments, and customer service, with higher tiers adding customizable routing, fulfillment optimization, catalog and price-list management, promotions, subscriptions, and dropship. B2C Commerce starts with catalog, cart and checkout, payments, order information and returns, customer service, and reporting; higher tiers add inventory, merchandising, AI-powered search, and search capabilities. B2C Complete also includes personalization, a headless CMS and page builder, point of sale, order management, and agentic commerce. B2B plans include quotes, price lists, promotions, merchandising, inventory, account management, and field sales tools, with higher tiers adding AI-powered search and other advanced commerce functions. Pricing is on request.
Good
- Hosted web platform with omnichannel sales
- Includes an app marketplace
- Supports digital products
- Plans cover B2C, B2B, and order management
Watch out
- Pricing is available only on request
- No platform beyond web is listed
Who it suits
Kibo Commerce suits businesses seeking hosted commerce tools for omnichannel sales, with options for order management, B2C, or B2B needs. The listed plans cover capabilities ranging from fulfillment and catalog management to search and personalization.
Verdict
Kibo Commerce offers distinct plan tracks for order management, consumer commerce, and business commerce. Buyers should compare the tier features with their needs and request pricing from the provider.
Plans and prices
From Kibo Commerce's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Order Management Starter | — | Inventory management · Order information and returns · Omnichannel fulfillment · Shipping-carrier integration · Payments · Customer service |
| Order Management Essentials | — | Everything in Starter · Customizable order-routing workflows · Fulfillment optimization |
| Order Management Advanced | — | Everything in Essentials · Catalog management · Price-list management · Promotion and discount management · Subscriptions management · Dropship |
| B2C Commerce Starter | — | Catalog management · Cart and checkout · Payments · Order information and returns · Customer service · Reporting and analytics |
| B2C Commerce Essentials | — | Everything in Starter · Price-list management · Promotion and discount management · Merchandising tools · Inventory management |
| B2C Commerce Advanced | — | Everything in Essentials · AI-powered search · Search and merchandising capabilities |
| B2C Commerce Complete | — | Everything in Advanced · Personalization engine · Headless CMS and page builder · Point of sale · Order management system · Agentic commerce |
| B2B Commerce Essentials | — | Quotes and price-list management · Promotion and discount management · Merchandising tools · Inventory management · Account management · Field sales tools |
| B2B Commerce Advanced | — | Everything in Essentials · AI-powered search · Search and merchandising capabilities |
| Starter | Priced on request | Catalog management · Cart and checkout · Payments · Order information and returns · Customer service · Reporting and analytics |
| B2B Commerce Complete | — | Everything in Advanced · Personalization engine · Headless CMS and page builder · Order management system · Point of sale · Agentic commerce |
| Complete | Priced on request | Advanced features · Personalization · Headless CMS and page builder · POS · Order management · Agentic commerce · Dropship · Reverse logistics |
| Essentials | Priced on request | Starter features · Price lists · Promotions and discounts · Merchandising · Inventory management |
| Advanced | Priced on request | Essentials features · AI-powered search · Search and merchandising |
The facts
Each one read from Kibo Commerce's own pages, with the date it was checked.
What it does
- APIs
- KIBO states that its APIs cover REST and GraphQL and that the platform supports webhooks and managed API extensions.checked 8 Oct 2026
- Architecture
- KIBO is a multi-tenant SaaS platform with independently deployable microservices and an API gateway.checked 8 Oct 2026
- B2B
- KIBO supports B2B commerce features including account-specific pricing, quotes, and self-service purchasing.checked 8 Oct 2026
- Commerce features
- Its commerce packages include catalog management, cart and checkout, payments, promotions, merchandising, and reporting, with additional capabilities in higher packages.checked 8 Oct 2026
- Compliance
- KIBO says it maintains PCI DSS and SOC 1, 2, and 3 certifications and aligns with GDPR and CPRA.checked 8 Oct 2026
- Digital products
- Yeschecked 20 Sep 2026
- Hosting model
- hostedchecked 20 Sep 2026
- Integrations
- KIBO Connect Hub offers pre-built integrations across categories including ERP, fraud, ecommerce, PIM, 3PL, WMS, CRM, payments, shipping, punch-out, and marketplaces.checked 8 Oct 2026
- Order management
- KIBO describes order management features including real-time inventory visibility, order orchestration, and fulfillment across locations and channels.checked 8 Oct 2026
- Pricing model
- KIBO describes modular licensing by product or capability with usage-based elements, and says its platform pricing is based on order lines rather than gross merchandise value.checked 8 Oct 2026
- Product
- KIBO combines ecommerce and order management in a composable platform for launching and scaling omnichannel commerce.checked 8 Oct 2026
- Sales channels
- omnichannelchecked 20 Sep 2026
- Security
- KIBO describes security measures including encryption, role-based access, web application firewalls, and bot defenses.checked 8 Oct 2026
- Support
- KIBO says 24/7 support options and enterprise service-level agreements are available.checked 8 Oct 2026
Where it runs
- App marketplace
- Yeschecked 20 Sep 2026
The company
- Company
- KIBO lists its headquarters as Austin, Texas, and its founding year as 2016.checked 8 Oct 2026
- Founded
- 2016checked 28 Sep 2026
- Headquarters
- Austin, TXchecked 28 Sep 2026
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