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Jonas Chorum

Jonas Chorum is a cloud hotel property management system for independent hotels, management companies, chain hotels, and extended-stay properties.

Place
#8 of 21
Score
5.9
Jonas Chorum's website

What Jonas Chorum is

Jonas Chorum is a cloud hotel property management system for independent hotels, management companies, chain hotels, and extended-stay properties. Its operations tools cover front desk work, housekeeping, maintenance, staff messaging, night audits, rate management, and security. Rate tools can apply occupancy-based automated tiers or allow manual adjustments for events and demand changes. Customizable reports provide real-time views of finances, operations, and performance, including RevPAR, ADR, ARR, and occupancy. The wider system includes a booking engine and channel management through Chorum CRS, which the company says connects to major OTAs and the GDS. Chorum POS syncs guest and payment data across ordering kiosks, front-of-house staff, kitchen screens, and guest folios. Staff and guest mobile apps support a range of hotel and guest functions, and Offline Sync is designed to keep operations available during connectivity problems and synchronize data when internet access is unavailable. Jonas Chorum says client support is available 24 hours a day, 7 days a week. Pricing is available on request.

Good

  • Covers front desk, housekeeping, maintenance, and rate management.
  • Provides real-time reports with hotel performance metrics.
  • Includes booking engine and channel management.
  • Offers staff and guest mobile apps.
  • Support is available 24 hours a day, 7 days a week.

Watch out

  • Pricing is available on request.
  • Remote-access support is limited to Windows operating systems.

Who it suits

Jonas Chorum suits independent hotels, management companies, chain hotels, and extended-stay properties seeking a cloud PMS. Its mobile tools and offline operation may also suit teams that need hotel functions available beyond the front desk.

Verdict

Jonas Chorum brings hotel operations, reservations, POS, and mobile tools into a cloud PMS. The Windows limitation applies specifically to its remote-access support service, and prospective buyers need to request pricing.

The facts

Each one read from Jonas Chorum's own pages, with the date it was checked.

The company

Company history
Jonas Chorum says it has developed hotel management technology since 1990, was acquired by Jonas Software in 2016, and adopted the Jonas Chorum name in 2019.checked 4 Oct 2026
Headquarters
The Contact page lists its address as 6400 E McDowell Rd Suite 125, Scottsdale, AZ 85257.checked 4 Oct 2026

Where it runs

Guest app
The guest mobile app can support room unlocking, booking, offers, and guest engagement.checked 4 Oct 2026

What it does

Hotel operations
The PMS includes front desk, housekeeping, maintenance, rate management, staff messaging, night audits, and security functionality.checked 4 Oct 2026
Integrations
Jonas Chorum says its Jonas ARC platform connects Jonas Hospitality products and third-party systems, and its About page lists 350 integrations.checked 4 Oct 2026
Mobile tools
The staff mobile app supports housekeeping, maintenance, revenue management, room readiness, rates, and requests from mobile devices.checked 4 Oct 2026
Offline operation
Offline Sync is designed to keep hotel operations online during connectivity problems and synchronize data when internet access is unavailable.checked 4 Oct 2026
Point of sale
Chorum POS syncs guest and payment data across ordering kiosks, front-of-house staff, kitchen screens, and guest folios.checked 4 Oct 2026
Product
Jonas Chorum describes its product as a true cloud hotel property management system for independent hotels, management companies, chain hotels, and extended-stay properties.checked 4 Oct 2026
Reporting
Customizable reports provide real-time visibility into finances, operations, and performance, including metrics such as RevPAR, ADR, ARR, and occupancy.checked 4 Oct 2026
Reservations and distribution
Chorum CRS includes a booking engine and channel management, and the company says it connects to major OTAs and the GDS.checked 4 Oct 2026
Revenue management
Its rate tools support occupancy-based automated tiers and manual rate adjustments for events or demand changes.checked 4 Oct 2026
Security
Its privacy policy says personal data is maintained in an SSAE 16 SOC 1 Type 2 compliant data center with physical and logical security controls.checked 4 Oct 2026
Support
Jonas Chorum states that client support is available 24 hours a day, 7 days a week.checked 4 Oct 2026
Support limitation
The company’s remote-access support service is available only on Windows operating systems.checked 4 Oct 2026
The full review of Jonas Chorum

Overview

Jonas Chorum is a cloud property management system built for independent hotels, management companies, chain properties, and extended-stay operations. It is best suited to teams that want front-desk work, distribution, point of sale, reporting, and mobile workflows connected in one platform. The main qualification is commercial rather than functional: pricing is available by request, so buyers must engage sales before they can compare total cost.

Its broad operating scope can reduce the need to coordinate several specialist systems, while offline synchronization and round-the-clock support address continuity and service concerns. The remote-access support service, however, is limited to Windows, which matters for organizations whose support staff work exclusively on other operating systems.

Key features

Hotel operations and revenue control

The PMS covers front desk, housekeeping, maintenance, staff messaging, night audits, and security functions. For a hotel team, that combination puts routine property work in one operating environment rather than dividing it among separate tools. Rate management supports occupancy-based automatic tiers and manual adjustments for events or demand changes. That gives revenue staff a repeatable baseline while preserving a way to react to unusual demand.

Reservations, distribution, POS, and reporting

Chorum CRS combines a booking engine with channel management and connects to major online travel agencies and the global distribution system. It is therefore a sensible fit for properties balancing direct bookings with broad third-party distribution. Chorum POS synchronizes guest and payment data across ordering kiosks, front-of-house staff, kitchen screens, and guest folios, linking food-and-beverage activity to the guest record instead of leaving charges isolated.

Customizable reports provide real-time visibility into financial, operational, and performance data, including RevPAR, ADR, ARR, and occupancy. Those metrics support managers who need a current view of room performance and property activity; the practical benefit depends on how well the configurable reports match each operator's management routines.

Mobile, guest, and continuity tools

The staff mobile app supports housekeeping, maintenance, revenue management, room readiness, rates, and requests. That coverage is useful when work happens away from a desk, particularly for room-status and service teams. A separate guest app can support room unlocking, booking, offers, and engagement, giving properties a mobile channel for both access and communication.

Offline Sync is designed to keep operations running during connectivity failures and synchronize information when internet access returns. Jonas Chorum also describes Jonas ARC as a connection layer for Jonas Hospitality products and third-party systems, while its About page cites 350 integrations. The stated 24/7 support window adds operational coverage. Its privacy policy places personal data in an SSAE 16 SOC 1 Type 2 compliant data center with physical and logical security controls.

Pricing

Jonas Chorum uses paid, custom pricing. No public plan prices, seat allowances, quotas, trial term, or renewal terms are provided, so it is aimed at buyers prepared to request a tailored quote rather than operators screening products by published monthly cost. The absence of a free tier also rules it out for teams wanting to start without a software commitment.

Platforms

The product is deployed in the cloud and supports Android, iOS, and web access. The Windows restriction applies specifically to the remote-access support service, not to the listed product platforms. Properties should therefore distinguish everyday access from the operating system used by their support contacts.

Who it's for

Jonas Chorum fits independent hotels, hotel groups, management companies, and extended-stay properties that need one cloud PMS spanning operations, reservations, distribution, POS, reporting, and mobile work. It is particularly relevant to organizations that value occupancy-based rate automation, offline continuity, broad integration coverage, and guest-facing mobile functions. Smaller operators that require transparent pricing or a free starting plan should look elsewhere first, as should teams that cannot accommodate Windows-only remote support.

Pros and cons

Pros

  • Wide operational coverage: front desk, housekeeping, maintenance, audits, messaging, security, rates, reservations, POS, and reporting are brought into one cloud system.
  • Flexible rate management: occupancy tiers automate routine pricing while manual adjustments address events and demand shifts.
  • Connected sales and charges: CRS distribution and POS synchronization link bookings, orders, payments, and folios.
  • Mobile and offline capability: staff and guest apps extend workflows beyond the desk, while Offline Sync addresses connectivity interruptions.
  • Integration and support reach: Jonas ARC connects Jonas and third-party systems, and support is stated to run 24 hours a day, seven days a week.

Cons

  • Custom pricing only: buyers cannot assess cost from a published plan table, and there is no free plan.
  • Windows-only remote support: organizations using other operating systems for support access face a stated service limitation.
  • Broad scope may exceed a small property's needs: operators seeking only a basic booking or room calendar may be paying for a much wider hotel stack.

Alternatives

Hotel Management software is the broader category to browse when you want to compare hotel systems beyond Jonas Chorum.

KWHotel is the better starting point for a buyer seeking a free plan, with KWHotel Free at no cost and Android, iOS, web, and Windows support.

Sirvoy Website Builder suits a small property wanting a free, web-only option: Sirvoy Free is free for one room and up to five extras, while its Starter plan is €1,211 a month when billed yearly.

BookingCenter is worth choosing when a published entry price and unlimited rooms matter; MyPMS Self-Setup costs $50 a month and includes 24×7 support and upgrades.

hoteliga is an alternative for smaller properties that prefer room-capped plans, starting with Bronze at €35 a month for up to 10 rooms and one user.

RMS Cloud is another paid cloud PMS option with property management, accounting, invoicing, and reporting in its Accelerate plan.

Little Hotelier is aimed at properties choosing between a Basics plan for 10 rooms or fewer and a Pro plan for larger properties with 400-plus channels.

Amenitiz Website Builder is an alternative for operators prioritizing a booking engine, channel manager, PMS, payments, and price-management tools.

RoomKeyPMS Booking Engine is focused on a web booking engine, included in onboarding for new RoomKeyPMS clients.

Verdict

Choose Jonas Chorum if you operate a hotel or group that wants a single cloud platform for property operations, distribution, POS, reporting, and mobile workflows, especially where offline continuity and broad integrations matter. Look elsewhere if transparent pricing, a free entry plan, or non-Windows remote support is essential. Its breadth is compelling for complex hotel operations, but the custom quote requirement makes a sales conversation part of the buying decision.

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