IVR Lab Automated Voice Broadcasting

What IVR Lab Automated Voice Broadcasting is

IVR Lab Automated Voice Broadcasting is a hosted service for sending recorded messages to groups of customers, employees, constituents, or subscribers. Listed uses include appointment reminders, delivery confirmations, event promotions, collections, and Press-1 campaigns. Campaigns can send different messages to people who answer and to voicemail or answering machines. They can also offer key-press responses or transfer a caller to a live destination. Campaigns may be scheduled or triggered by business events through APIs or webhooks. IVR Lab says the service can handle hundreds of calls per hour and reach thousands of contacts. It tracks campaign outcomes and response data, with exports and custom reporting available; results can return through APIs, webhooks, or data exports. The web-based service is paid, with pricing on request. IVR Lab describes tailored calling plans, minimal setup fees, and high-volume discounts but does not list a specific price. The company says it was founded in 2003 and is SOC 2 certified. It offers phone and email contact options.