isolved Benefit Services
The facts below are what the maker publishes about isolved Benefit Services, checked and dated. Our editors have not written about it yet.
Plans and prices
From isolved Benefit Services's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Quote-based isolved Benefit Services | Priced on request | custom quote · depends on workforce size, modules and reseller |
The facts
Each one read from isolved Benefit Services's own pages, with the date it was checked.
Money
- Account-based plans
- The offering administers FSA, HSA and HRA accounts, including claims, receipts, balances, reimbursements and debit-card workflows.checked 15 Oct 2026
What it does
- API example
- The Workable connector uses the isolved REST API to send hired-candidate data and documents into onboarding.checked 15 Oct 2026
- API technology
- An isolved API architect posting describes RESTful and event-driven APIs using OAuth 2.0, OpenAPI/Swagger and versioned contracts.checked 15 Oct 2026
- Carrier integrations
- The platform supports carrier connections and 180-degree or 360-degree integrations that automatically send updates to insurers and financial institutions.checked 15 Oct 2026
- Compliance services
- Benefit Services covers ACA tracking and filing, COBRA and continuation administration, ERISA documents, Section 125 plans and nondiscrimination testing.checked 15 Oct 2026
- Guided decisions
- Benefits Guidance uses an employee survey and personalized recommendations to balance plan cost and coverage.checked 15 Oct 2026
- Hosting model
- Customer terms define isolved as a hosted cloud SaaS service delivered through web, mobile and API interfaces.checked 15 Oct 2026
- Integration marketplace
- The isolved marketplace lists partner integrations across benefits, financial services, compliance, payroll, time and talent categories.checked 15 Oct 2026
- Licence
- The software is proprietary: customers receive revocable subscription access, while isolved retains intellectual property and forbids reverse engineering and source-code access.checked 15 Oct 2026
- Limit: login and reliability
- Independent reviews describe repeated login friction, slow or broken screens, outages after updates and occasional workflow regressions.checked 15 Oct 2026
- Limit: reporting and customization
- TrustRadius reviewers report limited reporting customization and less flexibility for complex organizations and integrations.checked 15 Oct 2026
- Limit: service complaints
- BBB complaints include delayed COBRA coverage, reimbursement delays, payroll-record issues and difficulty reaching knowledgeable support.checked 15 Oct 2026
- Mobile availability
- The People Cloud employee app is offered through Apple App Store and Google Play for iOS and Android, including benefits access and enrollment.checked 15 Oct 2026
- Praise: unified HR
- Reviewers repeatedly praise having payroll, benefits, timekeeping and employee records in one system, reducing duplicate entry.checked 15 Oct 2026
- Praise: usability and support
- G2 reviewers commonly mention user-friendly navigation, broad reporting and helpful customer service.checked 15 Oct 2026
- Privacy and compliance
- The company states that it protects PII, PHI and financial data, limits access, runs on Microsoft Azure and addresses HIPAA/HITECH, GLBA and CPRA obligations.checked 15 Oct 2026
- Public API
- isolved describes a REST architecture for partner integrations; API access may require an account representative to enable a client ID.checked 15 Oct 2026
The company
- Company identity
- The legal entity is isolved, Inc., also listed as isolved HCM, LLC, headquartered in Charlotte, North Carolina.checked 15 Oct 2026
- Company size
- LinkedIn lists isolved as privately held with 1,001–5,000 employees and headquarters in Charlotte, North Carolina.checked 15 Oct 2026
- Founded
- isolved says it began in 1986 as a COBRA benefits provider and has since expanded into HCM software.checked 15 Oct 2026
- Managed benefits team
- Managed Benefits provides enrollment and eligibility support, carrier EDI review, payroll-to-invoice reconciliation and open-enrollment assistance.checked 15 Oct 2026
- Owner and funding
- Accel-KKR announced a $1.9 billion continuation fund in August 2025 and said it remained isolved's investor and owner.checked 15 Oct 2026
Where it runs
- iOS system requirement
- The iFlex App listing requires iOS 17 or later, iPadOS 17 or later, or macOS 14 or later on an Apple-silicon Mac.checked 15 Oct 2026
- Rating on Apple App Store iFlex
- 1.7 out of 5 from 106 ratingschecked 15 Oct 2026
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