EVERYTHING XIAOMI
Get listed
Infobip RCS for Business logo

Infobip RCS for Business

Infobip RCS for Business lets companies send interactive, branded messages to customers using RCS.

Place
#22 of 29
Score
5.4
Infobip RCS for Business's website

What Infobip RCS for Business is

Infobip RCS for Business lets companies send interactive, branded messages to customers using RCS. Messages can combine images, video, buttons, and carousels for promotions, loyalty offers, delivery updates, reminders, payment requests, and customer service replies. Businesses can identify themselves with verified sender IDs, logos, colors, and brand names. Delivery reports, read receipts, and analytics on actions such as button clicks help track message outcomes. The service offers two-way messaging, a programmable API, and webhook support, with Braze, ServiceNow, Salesforce, and HubSpot listed as integration options. Infobip says smart fallback can route a message to SMS or chat apps when RCS is unavailable on a device or network. Messages reach native inboxes on Android 5.0+ and iOS 18.1+, subject to device and network availability. Infobip describes encryption in transit, GDPR coverage, API integration support, and custom enterprise support packages with dedicated support and SLAs. Pricing is on request; there is no free plan.

Good

  • Supports two-way messaging, rich media, and verified senders.
  • Tracks delivery, reads, and customer actions.
  • Smart fallback can route messages to SMS or chat apps.
  • API and webhook access are available.

Watch out

  • No free plan; pricing is on request.
  • Availability depends on device and network support.

Who it suits

It suits businesses that want branded, interactive customer messaging and API access. Device and network support should be checked, since availability varies.

Verdict

Infobip RCS for Business covers rich, branded messaging with analytics and fallback options. Its pricing is custom, and delivery depends on supported devices and networks.

Plans and prices

From Infobip RCS for Business's own pricing page, checked 2 Oct 2026.

All about pricing
PlanPriceWhat it gives you
RCS for BusinessPriced on requestBasic: up to 160 UTF-8 bytes · Single: up to 3072 characters · Conversational: unlimited replies within 24 hours · Custom pricing based on destination, carrier, message type, volume, and features; contact sales for a proposal.

The facts

Each one read from Infobip RCS for Business's own pages, with the date it was checked.

What it does

Analytics
RCS includes delivery reports, read receipts, and analytics on customer actions such as button clicks.checked 2 Oct 2026
Availability
The page says messages land in native messaging inboxes on Android 5.0+ and iOS 18.1+; support depends on device and network availability.checked 2 Oct 2026
Branding
Businesses can use verified sender IDs, logos, colors, and brand names in messages.checked 2 Oct 2026
Compliance
Infobip says GDPR and industry-specific rules are covered for its RCS offering.checked 2 Oct 2026
Fallback
Infobip says smart fallback can route messages to SMS or chat apps when RCS is unavailable on a device or network.checked 2 Oct 2026
Integration
Infobip offers a programmable API and displays Braze, ServiceNow, Salesforce, and HubSpot as integration options.checked 2 Oct 2026
Product
RCS for Business lets companies send interactive, branded messages to customers through the RCS protocol.checked 2 Oct 2026
Rich messages
Messages can include images, videos, buttons, and carousels.checked 2 Oct 2026
Security
Infobip describes RCS as using verified sender IDs and encryption in transit, backed by mobile operators.checked 2 Oct 2026
Support
Infobip says API integration includes full support from its team; custom enterprise packages include dedicated support and SLAs.checked 2 Oct 2026
Use cases
Supported business messages include promotions, loyalty offers, delivery updates, reminders, payment requests, and customer service replies.checked 2 Oct 2026

The company

Company history
Infobip's company page says it was officially established in 2006.checked 2 Oct 2026
Founded
2006checked 23 Sep 2026
Headquarters
London, United Kingdomchecked 23 Sep 2026

Alternatives to Infobip RCS for Business

All alternatives
  1. 1nativeMsg RCS Business Messaging logo

    nativeMsg RCS Business Messaging

    Free planAndroidiOSWebAPI
    8.0From $199 a month
    Visit
  2. 2SimplyRCS logo

    SimplyRCS

    Free planOpen sourceWebAPISelf-hosted
    7.8From $20 a month
    Visit
  3. 3Gupshup logo

    Gupshup

    Free planWebAPI
    7.2Free plan
    Visit
  4. 4Auronix RCS logo

    Auronix RCS

    WebAPI
    6.5From $3,000 a month
    Visit
  5. 5

    Concepto Móvil RCS API

    AndroidWebAPI
    6.5
    Visit
  6. 6

    Dotgo RCS

    AndroidiOSWebAPI
    6.5
    Visit