Infobip RCS for Business
- Runs on
- api, Web
Summary
Infobip RCS for Business lets companies send interactive, branded messages to customers using RCS. Messages can combine images, video, buttons, and carousels for promotions, loyalty offers, delivery updates, reminders, payment requests, and customer service replies. Businesses can identify themselves with verified sender IDs, logos, colors, and brand names. Delivery reports, read receipts, and analytics on actions such as button clicks help track message outcomes. The service offers two-way messaging, a programmable API, and webhook support, with Braze, ServiceNow, Salesforce, and HubSpot listed as integration options. Infobip says smart fallback can route a message to SMS or chat apps when RCS is unavailable on a device or network. Messages reach native inboxes on Android 5.0+ and iOS 18.1+, subject to device and network availability. Infobip describes encryption in transit, GDPR coverage, API integration support, and custom enterprise support packages with dedicated support and SLAs. Pricing is on request; there is no free plan.
Who it is for
It suits businesses that want branded, interactive customer messaging and API access. Device and network support should be checked, since availability varies.
What is good
- Supports two-way messaging, rich media, and verified senders.
- Tracks delivery, reads, and customer actions.
- Smart fallback can route messages to SMS or chat apps.
- API and webhook access are available.
What to know first
- No free plan; pricing is on request.
- Availability depends on device and network support.
Verdict
Infobip RCS for Business covers rich, branded messaging with analytics and fallback options. Its pricing is custom, and delivery depends on supported devices and networks.
Infobip RCS for Business plans and pricing
All plansCompared on RCS messaging platforms
- Free plan
- Noinfobip.com
- Two-way messaging
- Yesinfobip.com
Facts
- Product
- RCS for Business lets companies send interactive, branded messages to customers through the RCS protocol.infobip.com · 2 Oct 2026
- Rich messages
- Messages can include images, videos, buttons, and carousels.infobip.com · 2 Oct 2026
- Use cases
- Supported business messages include promotions, loyalty offers, delivery updates, reminders, payment requests, and customer service replies.infobip.com · 2 Oct 2026
- Branding
- Businesses can use verified sender IDs, logos, colors, and brand names in messages.infobip.com · 2 Oct 2026
- Analytics
- RCS includes delivery reports, read receipts, and analytics on customer actions such as button clicks.infobip.com · 2 Oct 2026
- Fallback
- Infobip says smart fallback can route messages to SMS or chat apps when RCS is unavailable on a device or network.infobip.com · 2 Oct 2026
- Integration
- Infobip offers a programmable API and displays Braze, ServiceNow, Salesforce, and HubSpot as integration options.infobip.com · 2 Oct 2026
- Security
- Infobip describes RCS as using verified sender IDs and encryption in transit, backed by mobile operators.infobip.com · 2 Oct 2026
- Compliance
- Infobip says GDPR and industry-specific rules are covered for its RCS offering.infobip.com · 2 Oct 2026
- Support
- Infobip says API integration includes full support from its team; custom enterprise packages include dedicated support and SLAs.infobip.com · 2 Oct 2026
- Availability
- The page says messages land in native messaging inboxes on Android 5.0+ and iOS 18.1+; support depends on device and network availability.infobip.com · 2 Oct 2026
- Company history
- Infobip's company page says it was officially established in 2006.infobip.com · 2 Oct 2026
Company
- Founded
- 2006infobip.com · 23 Sept 2026
- Headquarters
- London, United Kingdominfobip.com · 23 Sept 2026
Best Infobip RCS for Business alternatives
See all 20
Where it ranks on Everything Xiaomi
Is Infobip RCS for Business yours?
Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.
Sources
- infobip.com/rcs· checked 2 Oct 2026
- infobip.com/rcs/pricing· checked 2 Oct 2026
- infobip.com/company· checked 2 Oct 2026